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Thread: Canadian Tire Sucks at Auto Repairs - Unnecessary, over-priced, incompetent, incorrect and incomplete!

  1. #441
    Senior Member CTH8R's Avatar
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    Re: Canadian Tire Sucks at Auto Repairs - Unnecessary, over-priced, incompetent, incorrect and incomplete!

    Nicole J.: They replaced a tire for me - with the WRONG size tire - caused $1,200 damage to my car and they still refuse to take responsibility for it. Customer service sucks. complained countless times to no avail.

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    Senior Member CTH8R's Avatar
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    Re: Canadian Tire Sucks at Auto Repairs - Unnecessary, over-priced, incompetent, incorrect and incomplete!

    Last edited by CTH8R; September 17th, 2013 at 11:59 AM.

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    Senior Member CTH8R's Avatar
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    Re: Canadian Tire Sucks at Auto Repairs - Unnecessary, over-priced, incompetent, incorrect and incomplete!

    One more to throw on the growingstack:

    Manuel G.B.: amen to that Brother, went there to fix my truck at the beginning they told me was 458 bucks, they made me wait 2.5 fkn hours they come back saying there was something else wrong - after they broke it 870 !!! i told them to ^^^k right off and give me my truck back, never again !!!!!!
    Last edited by CTH8R; September 17th, 2013 at 07:58 PM.

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    Re: Canadian Tire Sucks at Auto Repairs - Unnecessary, over-priced, incompetent, incorrect and incomplete!

    That poor reputation just keeps on growin'!



    Jake H.: I agree with the comment about the automotive repair department...read your bill very carefully! On 2 occasions. Corrections had to be made in my favor due to overcharging. And extras ..."rip off!

  5. #445
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    Re: Canadian Tire Sucks at Auto Repairs - Unnecessary, over-priced, incompetent, incorrect and incomplete!

    happy to see my story is still there and i am updating it every step you want to follow here is the link and my comment as:
    Babak Khoramdin Very bad customer service, wrong estimate, poor service, not skilled mechanic
    https://www.facebook.com/photo.php?f...type=1&theater
    thanks

  6. #446
    Senior Member CTH8R's Avatar
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    Re: Canadian Tire Sucks at Auto Repairs - Unnecessary, over-priced, incompetent, incorrect and incomplete!

    I don't like to double-post, but this story has been tracked on this thread as well, so I thought I'd let readers know how that one more CT victim was able to get at least partial justice after being screwed over by a CT location:


    Quote Originally Posted by highborn View Post
    hey i have to tell you what happened, issued the claim in Burlington Small Claim Court, asked a friend to deliver CT copy which he did. they asked him to wait for the received and he staid there for more than half an hour then they said they can not accept the claim so he brought that back. i told him that i don't care about the receive just go there and leave a copy in front of the camera, he went back and showed the documents to all camera and left the place, they didn't want to accept it!!! anyway offer that i can take the care out if i wave the claim. hey man i owe you allot, i mentioned all the acts which you told me i also sent you a copy of the claim by private message hope it works, wish all the best for you take care

    Hi, Highborn:

    I apologize for the delay in getting back to you.

    First of all, congratulations on the resolution of your issue with Crappy Tire!

    It seems like consumers are on a roll, clawing their way out from under the piles of Crap that have been dumped upon them.

    If I understand your post correctly, you’ve managed to compel Crappy Tire into releasing your vehicle! Woo-Hoo.

    (But one would expect that a competent mechanic, having already mis-diagnosed the problem, and then utterly failing to correct the original problem, would have sheepishly returned the vehicle to you, with a contrite ‘sorry for the inconvenience’, and not even bothered to mention the cost of any parts they might have mistakenly put onto your vehicle. But, as I wrote: "competent" is the key word!)

    From the sounds of it, they actually should be on the hook, to complete the entire ‘repair’ they agreed to perform, whether it be water pumpt, radiator replacement, or whatever, for the original quote of $428 plus 10% (I.e., an extra $42.80), even though they claim the job should have been quoted at $1800 plus tax.

    But it certainly sucks that you had to be dragged through all of this, due only to CT’s incompetence, followed by greed and arrogance. It would be nothing more that basic fairness if they also compensated you for all your lost time battling with them to get a fair deal, plus the court hassles, etc. Not to mention all the stress and worry they caused, by not saying in the first place that this would cost $1800 (in which case, you would have just walked away, knowing the vehicle wasn’t worth fixing).

    By the way, before giving up on this vehicle entirely, I suggest that you take the vehicle to a competent mechanic for a correct diagnosis of what’s actually wrong, as well as an accurate estimate on what it will cost to once and for all fix it.

    Again, Congratulations on your win, and Sorry that you fell into this trap in the first place!
    Last edited by CTH8R; September 24th, 2013 at 12:13 PM.

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    Re: Canadian Tire Sucks at Auto Repairs - Unnecessary, over-priced, incompetent, incorrect and incomplete!

    Kim H.: The Canadian Tire on Robertson Rd put a dent in my car while working on it. After numerous verbal complaints to them, and two written letters to the service manager I got exactly nothing back. Wouldn't ever deal with them again. I live in Thunder Bay now and will never use the service dept.

  8. #448
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    Re: Canadian Tire Sucks at Auto Repairs - Unnecessary, over-priced, incompetent, incorrect and incomplete!

    Mauro B.: Once I took my car to CT because my car had a leak for months. They did a pressure test and said it wasn't leaking. I disagreed and I showed them the leak (that was antifreeze). I moved the car to different parking spots as evidence that new spots were forming. CT stood by their initial report. I took it to a real mechanic who then found that a seal was leaking. $10 later it was done. CT is good if you know what you are getting and where to get it. Great self-service!

  9. #449
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    Re: Canadian Tire Sucks at Auto Repairs - Unnecessary, over-priced, incompetent, incorrect and incomplete!

    This might explain some of the troubles:



    Tim P.T.: Canadian Tire Corp is a joke.....they hired me ,only to get rid of me ,because they wanted to go with a younger staff .....now when you go into the south Barrie Canadian Tire on Mapleview Dr , those same young people that i was replaced by in automotive ,don`t have clue what entails the job they have to do ....they traded over 25 years of automotive experience for a young person that does not know anything about automotive,except turning the key to drive home .......what a bloody joke ...............

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    Re: Canadian Tire Sucks at Auto Repairs - Unnecessary, over-priced, incompetent, incorrect and incomplete!

    Trent A.: They charged me to find out i need to replace all my sensors on my car to pass air care, $1000.00 later i took my car through air care and it failed!!!! I took my car back within an hour of aircare and they told me i must have done somthing after i left! But they could do another test for more money to see what was wrong!!! #%&* a%&*&%#! i will never in my life spend a dime there again. Rip off artists, no customer service! Shame on abbotsford canadian tire.



    And after the Robo-Reply:

    Trent A.: I have contacted this site and they tell me to contact the automotive dept that ripped me off!!

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