Thread: Canadian Tire Sucks at Auto Repairs - Unnecessary, over-priced, incompetent, incorrect and incomplete!

Destiny went back to get the perfectly-fine battery that they told her was no good:

Destiny Hodgins they wouldn't give it back to me. Said they had already disposed of it.


It would be interesting to find out where it actually went:

- Into the dumpster, even though they may have charged her a Disposal Fee.
- Into an employee's vehicle.
- Stacked up on the loading dock, ready for shipment to the recycler ... but too much trouble to retrieve.
- Sold as "refurbished" to an unsuspecting customer?

Seems Destiny came back & noticed a lot of her posts on Canadian Tire's FB page were gone. Oops!

How long do you think it'll be before this one vanishes, too?

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Destiny Hodgins Thank you Canadian Tire for deleting my posts in regards to the over charging for parts and labour your Prince of Wales East location did when I needed a new alternator. Not only was I over charged for the part, and the amount of time it took to do the job, they also insisted on installing a battery I didn't need (my old one was under warranty). The fact that my posts were removed will be mentioned in my next phone call to your Customer Care line as well as my next email to Corporate. I WILL NOT be quiet about this and the more you delete what I say, the more often I will post it. Paying nearly 1000$ for a 500$ job is unacceptable and until your company addresses it to MY satisfaction, I will post daily.

Next:

Destiny Hodgins Really? Canadian Tire - you want to play a game with an angry Customer? Really? This is only furthering my complaints. Customers have a right to complain in Social Media - that's why Social Media is so important. By censoring my posts (which I will now be taking screen shots of to further my case against your company as a whole) you are making my angrier - how on earth is that productive? Deal with the issue. Do not hide the posts. The fact is, my family and I have spent tens of thousands of dollars in Canadian Tire stores in my lifetime. By disrespecting my frustration instead of dealing with it, you only make it worse. Furthermore, I have both emailed and called. I was GOING to wait until next week to continue taking this track - but the fact that my posts are being deleted makes me continue to post. Leave this post about how I was cheated - paying 265 and three hours labour for a part that couldn't cost more then 100 and shouldn't have taken above 2 hours to install and I won't post again as long as I receive a reply from corporate in a timely fashion. Take it down, and I have to keep posting.