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Thread: Canadian Tire Sucks at Auto Repairs - Unnecessary, over-priced, incompetent, incorrect and incomplete!

  1. #601

    Re: Canadian Tire Sucks at Auto Repairs - Unnecessary, over-priced, incompetent, incorrect and incomplete!

    https://www.canadiantiresucks.net/general-canadian-tire-complaints-chat/901-join-boycott-people-who-pledge-never-go-canadian-tire-again-47.html#post11491

  2. #602
    Senior Member CTH8R's Avatar
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    Re: Canadian Tire Sucks at Auto Repairs - Unnecessary, over-priced, incompetent, incorrect and incomplete!

    Poor Heather!

    Not sure why she even let them touch her can after what they did before:




    Heather R.:To whom it may concern if it does concern you at all
    I have dealt with Canadian Tire Namao branch in Edmonton Since it opened at least 10 years ago. One of the auto service guys there named Shane refused to warranty a tire I had bought a few years ago. I believed I complained then about his attitude. Yesterday January 5th,2013, I had my car towed into Canadian tire because it would not start and the power steering was not working prior to it not starting. I got a call back from Shane saying my power steering pump was shot and my battery was not holding a charge. I told him the battery should still be under warranty, he said, not unless I had a reciept, I then gave him permission to look in my car for receipt but he found an older one. I told him look in your system, as I know when I bought tires a little over a year ago they said ``we will not honor warranty without receipt`` but that was after I had bought battery. Eventually he found it in system and said he will pro rate battery but the estimate was 990.00. After battery pro rated I was quoted 940.00, I gasped and said why is it so expensive, he started breaking down prices for me..Pump 230, install 130, fluid exchange 100, etc. I said, well can i hold off on power steering pump, he said it wont pass an inspection, I said no worries my brother is a mechanic, but if it was a little cheaper I would get it done at Canadian tire for convenience. I was just reporting to work as I got his call with the 990 estimate. I drive transit bus for the city of Edmonton and I was just starting my shift, it was noon January 6th, 2013. a few minutes after I started driving, he called me back but I could not answer as I was driving the bus. A few minutes later I had like a 1 minute lay over and called him back, he said the new price was $940.00, I said, sorry I can not afford that, how much without the pump, he told me 500 something, I said, you know what...can you just change battery and do nothing else? He said "ok that will be 300 something" I said why so much? He again starting listing prices 160 diagnostic, 36 power steering pump ?? something..., then installation of the battery, blah blah. I said, several times I have to go, prior to this and I stated I was at work and had to go, he retorted "I am at work too!" I was trying to cut him short as I had a bus to drive, He said "don't you dare hang up on me, we have business to discuss". When he said it was 300 to get just my warranted battery reinstalled, I said "you know what, I am not paying for anything besides battery and if you want to charge me installation then go ahead but I am not paying for anything else"! He said, "I am not doing anything on your car, I will put it outside and you can tow it home"! I had to hang up and drive and let him do what he had to do as I was not going to lose my job over your idiot manager at Namao. I am thoroughly disgusted by his behavior as I used to love Canadian Tire as a kid, it offered great Christmas stuff, sleighs and skates etc. I was proud to be a Canadian and be a part of what Canadian Tire stood for. His behavior was worst than some back yard con job mechanic. About 10 minutes later, my phone rang again, I was wondering if he was giving me a time limit to get it out of parking lot, but no....he ....said because he started the paperwork on warranty work , he would change battery...well hallelujah....honoring your work finally. A lost customer....Heather Rowe
    ps I asked for a copy of initial estimate and received one for 931 with battery included....so it fell 60.00. My plan was to get it fixed elsewhere and to portray costs online from Canadian tire versus other garages. Low and behold, I left and my power steering pump is working....what a waste of a 990.00 dollars if I would have said ok UNBELIEVABLE

  3. #603
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    Re: Canadian Tire Sucks at Auto Repairs - Unnecessary, over-priced, incompetent, incorrect and incomplete!

    Tim H.: Heather R. never use Canadian tire for automotive purposes. They charge more than any dealership around Edmonton with 1/10th of the knowledge. I used Canadian tire only because it was a Sunday and all other shops werent open to do a simple flat repair. It ended up taking the moron 3 hours to fix it and then they tried charging me 250$ for something that was quoted at 15$ . The Nimrod broke my wheel stud and tried to make me pay for his stupidity....never again

  4. #604

    Re: Canadian Tire Sucks at Auto Repairs - Unnecessary, over-priced, incompetent, incorrect and incomplete!

    Hmmm. is this the Tyler we saw before?

    ---

    so after 6 months my daughters back breaks go after instalation at canadian tire.there answer is the warrenty is gone after they leave the counter,they put them on.unbelievable.canadian tire that is a new low

    so after new brakes and new brake lines and $1000 paige takes the car to A REAL MECHANIC and the brake lines were not even bled.keep up the awesomr work CANADIAN TIRE SEE YOU IN SMALL CLAIMS COURT

  5. #605

    Re: Canadian Tire Sucks at Auto Repairs - Unnecessary, over-priced, incompetent, incorrect and incomplete!

    More from Tyler.

    Tyler H.: never again,not just the mechanic,the owner of the store refused to talk to paige!great way to run a buisness and i was employed there at the time,had to do doctor ordered strss leave because he would do NOTHING to solve the problem.now even CUSTOMER RELATIONS is screwing her around


    Tyler's got a friend with a similar story.

    Paula C.: Canadian tire tried to tell me there was 5000 in front end work needed to my car.....I go John to come see whats goin on and the guy simply looks at him and says sir a belt shifted in your tire.....john replies must be a fuckin expensive belt as he says **** it and drives it home

    Paula C.: john told me never go to crappy tire for work done to your car he knows some mechanics that refused to work there because they don't give a crap about costomers

  6. #606
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    Re: Canadian Tire Sucks at Auto Repairs - Unnecessary, over-priced, incompetent, incorrect and incomplete!

    Response to the very strange Coffee Spam:


    Nick T.: Just thought I'd say the auto department in Yorkton, Saskatchewan are a bunch of crooks. Maybe it's like that in all your stores but they keep telling me my car needs all this work done when it doesn't. Please look into fixing that.

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    Re: Canadian Tire Sucks at Auto Repairs - Unnecessary, over-priced, incompetent, incorrect and incomplete!

    And from the latest (in a long, long series) Icy Truckmspam:


    Steve M.: your customer service sucks ... yesterday while looking to buy an alternator and new battery was put on hold for over 15 minutes with no apology ... unreal ... bunch of untrained kids working at the Mapleview store in Barrie. They don't have a clue how to treat potential customers or even how to answer the phone. you should all get fired for your lacks a daisy who cares attitude. I will never shop at your store ever again ... I am going to write a letter to head office compete with audio and video of my trip to Canadian Tire on Mapleview in Barrie. take care ... eh your store is run by monkeys !!!

  8. #608

    Re: Canadian Tire Sucks at Auto Repairs - Unnecessary, over-priced, incompetent, incorrect and incomplete!

    Things are slow this weekend in the ct spam department. still consumers are reporting problems without paid prompting by ct.

    Doug S.: Brake line not hooked up on an 84 caprice. This was at the Weston rd. 401 store I wish it had been parked facing the store, then they wouldn't have been able to lie their way out. I was picking it up afterhours drove it home using the parking brake.
    Last edited by CT Challenger; January 26th, 2014 at 11:19 PM.

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    Re: Canadian Tire Sucks at Auto Repairs - Unnecessary, over-priced, incompetent, incorrect and incomplete!

    Timothy B.: Canadian Tire has the worst service. I waited 3 hours for a routine oil change. I asked the Russ the customer service why the oil change took so long. Russ replied we are waiting for a bottle of oil and he laugh after that. I also noticed a lot of the mechanic texting and reading the new paper when they should be working. If you live in Calgary Alberta avoid the Richmond square shop. (T&V MacKinnon Sale).

  10. #610
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    Re: Canadian Tire Sucks at Auto Repairs - Unnecessary, over-priced, incompetent, incorrect and incomplete!

    Barb M.: Canadian tire sucks ! Big time

    Barb M.: Polo park store , automotive to be exact !

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