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Thread: Canadian Tire Sucks at Auto Repairs - Unnecessary, over-priced, incompetent, incorrect and incomplete!

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    Senior Member CTH8R's Avatar
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    Re: Canadian Tire Sucks at Auto Repairs - Unnecessary, over-priced, incompetent, incorrect and incomplete!

    Inspired by a CT 'MotoMaster' spam:

    Latoya B.: Wow I think I'm done with them too... Don't trust them I've done everything at their garage and everytime I go I always need something done. The last time was my brakes but then I remembered wait I did my whole brakes system with them 2 or so years ago. When I asked them to check he said he couldn't find it in the system I just laughed... Just like they couldn't find my tires and insurance purchase when I popped my tire until I was pulling out the bill. They prey on women after 7 years of doing services there I'm done.. Scammers

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    Re: Canadian Tire Sucks at Auto Repairs - Unnecessary, over-priced, incompetent, incorrect and incomplete!

    I assume the people ahead of him weren't just having tire service, or I'd have posted this at https://www.canadiantiresucks.net/ge...ighlight=Tires


    Ashlyn J.: SO MY BOYFRIEND WENT TO GET HIS TIRE CHANGED AT ONE OF YOUR EDMONTON LOCATIONS. AFTER AN HOUR THEY TOLD HIM ITLL BE THE NEXT CAR. THEN AN HOUR GOES BY, HE GOES BACK AND THEY TELL HIM THEY WONT DO IT TODAY. He has to drive 3hrs a day to and from work. Hes up at 5am and doesnt have time to keep going back just for a maybe. Really bad service. They could have paged him saying they dont have time, instead of him wasting 2hrs waiting for nothing. Thanks for that

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    Re: Canadian Tire Sucks at Auto Repairs - Unnecessary, over-priced, incompetent, incorrect and incomplete!

    Another horror-story, from this thread: https://www.canadiantiresucks.net/ca...html#post12780



    CANADIAN TIRE BRAKE JOB NIGHTMARE, WILLIAMS LAKE STORE - I recently had the brake pads on my 1993 Ford Ranger replaced by Canadian Tire, in Williams Lake, British Columbia. After driving for a few months, and right after traveling a 300 km trip and down a severe canyon they call Sheep's Creek Canyon, I rolled into a Walmart parking lot and my brakes were gone, there were none at all. I barely was able to navigate into a parking situation. Brake fluid was all over the pavement. I went to Canadian Tire and told the service department my brakes were gone. They told me to tow my truck with my camper on it, down this horrible hill to them, but I could not, because it would have damaged everything in my camper, and why should I pay for a tow when they could come and see my truck themselves. They would not come. I sat for four days in a parking lot with no ablility to drive anywhere. Another professional brake guy came and examined my brake and told me the caliper had blown because the brake pads were the wrong ones for my truck and slid out of place, and were jammed in betwen the rotor and some other part. I was informed that I was lucky to be alive, and that the brake job CANADIAN TIRE had done, was done wrong with the wrong parts.

    After returning to Canadian Tire, they told the brake guy he had to bring in the old pads to trade them to get new ones, He did, and Canadian Tire immediately disposed of the old pads knowing full well that they should have kept them for proof of a botched brake job they did. Well, I guess they didn't want any proof laying around. The pads promptly disappeared and Canadian Tire denied they had been the wrong pads, even though my new brake guy knew the parts guy in Canadian Tire and he could vouch for the qualifications of my new brake guy's assessment.

    Several times, Canadian Tire service employees denied any wrong doing but finally the service manager admitted wrong-doing and was willing to make partial compensation. He went upstairs and spoke with the new owner of the store and that man came down and flaty refused as the service manager stood looking-on. The new owner's arrogance and coldness sent a chill up my spine and made the hairs on my neck stand on end. He refused to refund my money for the bad brake job. He said, if I wanted he would allow me some service time in the shop, which would mean I would have to spend money on a job of some sort to get the service time. I told him Canadian Tire would not be allowed to work on my truck ever again. He still refused any compensation. So, once they have eaten your money, no matter what, they will not give it back. It's a win-win for him. He gets away without any legal repercussions regarding my bad brakes, does not refund anything, and at the same time encourages me to spend more money in his shop so that I can redeem his offering of a small service credit! Not going to happen! I am furious. Canadian Tire devoured my money, almost killed me, and takes no responsibility. DO NOT ALLOW CANADIAN TIRE TO EVER FIX YOUR VEHICLE. YOU COULD BE KILLED, AND THEY KNOW HOW TO COVER THEIR TRAIL. THEY ARE PROFESSIONAL AT THAT, OBVIOUSLY HAVING A LOT OF EXPERIENCE. I also wonder, how many dead people let Canadian Tire fix their brakes. Silenced, never to be able to tell anyone!
    Last edited by CTH8R; January 14th, 2015 at 09:46 PM.

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    Re: Canadian Tire Sucks at Auto Repairs - Unnecessary, over-priced, incompetent, incorrect and incomplete!

    Follow-up:


    Arlene N.L.: It appears I have wasted my time yet again. Canadian Tire tells me to contact them via their customer service email address, and so I did, last night. As of now, mid day the next day, I have had zero response from Canadian

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    Re: Canadian Tire Sucks at Auto Repairs - Unnecessary, over-priced, incompetent, incorrect and incomplete!

    RedNeck D.: Arlene, don't hold your breath waiting for them to contact you. Instead, find yourself a reputable mechanic & let only that person work on your vehicle.

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    Re: Canadian Tire Sucks at Auto Repairs - Unnecessary, over-priced, incompetent, incorrect and incomplete!

    Rayma A.:i tried to contact customer service your site won't load for me....i contacted the local canadian tire..woodstock nb. they told me to bring the car in.....not sure if i can lift and carry the car that far..

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    Re: Canadian Tire Sucks at Auto Repairs - Unnecessary, over-priced, incompetent, incorrect and incomplete!

    CT said Arlene should call them for "immediate assistance" ...

    Arlene N.L.: I needed immediate assistance before and Canadian Tire let me sit in a parking lot for four days. I am not calling now. I am waiting for you to resolve this. How much time does it take?

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    Re: Canadian Tire Sucks at Auto Repairs - Unnecessary, over-priced, incompetent, incorrect and incomplete!

    RedNeck D.: Probably about as long as it would take for them to have a media response. And it's highly unlikely that would ever happen.

    Arlene N.L.: You've had some bad experiences yourself Redneck?

    RedNeck D. That might be a polite way of putting it.

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    Re: Canadian Tire Sucks at Auto Repairs - Unnecessary, over-priced, incompetent, incorrect and incomplete!

    John E.J.: I thought it was going to be a long day when the attendant told me it would take 1.5 hrs to change my oil and swap my wheels, little did I know if end up spending 3 hours waiting around a Canadian Tire.

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    Re: Canadian Tire Sucks at Auto Repairs - Unnecessary, over-priced, incompetent, incorrect and incomplete!

    There's been a blizzard of battery-related complaints, started (get it?) by Crappy's spamming about their crappy batteries.

    You can view some of the explosion (get it?) over here: https://www.canadiantiresucks.net/ge...highlight=auto

    But this battery-boosted story is more about automotive repairs in general:


    Robert R.: Very disappointed Canadian Tire, We got our heater core replaced there and you think for over a 1000 bucks we spent they would at least clean the oily filmed antifreeze windows and put everything they pulled out of the glove box and put it away where they got it. Gonna think twice now before taking anymore business there! And when I asked about it the kid said it wasn't on the work order to do so!



    Now, try to infer what copy-and-paste response the Crappy Webmaster sent to Robert:


    Robert R.: I did, I wrote a email telling my thoughts on this.

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