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Thread: Canadian Tire Sucks at Auto Repairs - Unnecessary, over-priced, incompetent, incorrect and incomplete!

  1. #741
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    Re: Canadian Tire Sucks at Auto Repairs - Unnecessary, over-priced, incompetent, incorrect and incomplete!

    Gee - can someone suggest a good garage for this gentleman:



    S F. B.: I understand that this is not the right place to talk about this but I am sorry you guys have pushed me to the limits! Few days ago I went to Canadian tire auto service and spend over $500 on repair EVEN AFTER the following happened to me before that:
    █ █ HORRIBLE CANADIAN TIRE AUTO SERVICE █ █

    > Few weeks ago my car did not start, all lights were working. It started itself after few minutes. Next day i took it to Canadian Tire Store at Brittania and Mavis, Brampton, Ontario, Store # 497. I explained everything the mechanic Ali checked and told me the everything was fine including battery and if it happens again within 3 months bring it back and we wont charge you for diagnostics. I took the car back and it happend again yesterday, I had an idea that it could be starter so i knocked the starter a little and car started, I took it back and explained the mechanic Anthony every thing and also told him that I knocked the starter so it could be starter. He checked and told me that every thing is fine. I said I knocked the starter don't you think you should change the starter? He said no it should be fine now and you should take it back. So I took it back because i thought that he know these thing better. After 7 kilometers I stoped at Steeles and Mavis for

    > groceries. When I came back same thing happened, car was not starting. I called the store and talked to Anthony he said bring it back, I said i have to tow it and i dont want to pay for it, he said just bring it back and we will see if we can pay. I said NO NO tell me if you are paying for the tow or not. He said I am sure, Yes. then I get the car towed to canadian tire. and left it there over night. In the morning the mechanic Anthony called and said, "IT WAS THE PROBLEM WITH THE STARTER AND WE REPLACED IT." and he told me to talk to the manager for the tow bill, may be we can do something! I said, MAY BE???? you told me that you will pay that's why I got my car here otherwise i would have took it to the other canadian tire that was closer to me. anyway i went there and had a talk with the manager Jason. He just refused to pay because he thought that it was not their fault! I told him that i explain the mechanic that I KNOCKED THE STARTER! dont you think it was

    > starter and it happened three times in a week. Any way he kept refusing. I said I am not going untill you stand here and finish the talk, Manager Jason walked away by saying,

    > "YOU CAN DO WHATEVER YOU WANT, ITS A FREE COUNTRY!"

    > On the top of that, when i was paying the bill to pick up my car i found out that they put a REBUILT STARTER in my car, AND they did not mentioned when giving me the price it. I wanted the new one because it has life time warrenty and rebuilt has only 3 years.

    > Dear Canadian Tire, for the auto services, the customers pay more at your store. So they dont have to go through this. I want my tow bill from Canadian Tire and I want them to change the starter to a new starter. Because even when I talked over the phone, the person didnt even mention that there is something like a "rebuilt starter".
    I got the call from the manager and he kept say the same thing he said to me for the first time. I said ok then I will talk to the Canadian Tire on facebook. he said, "I dont care, I am above facebook!"
    Please get my money back bcz I am not loosing this battle. I will keep posting! If you want to know the invoice number of those repairs then here it is 20049700082740. and the Tracking Number that I received in email Was 829090.

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    Re: Canadian Tire Sucks at Auto Repairs - Unnecessary, over-priced, incompetent, incorrect and incomplete!

    S F.B.: Believe me or not I have done it twice already and in response I get a call from the same rude and stubborn manager. There is no complication in my case. But it has been made complicated from your end.

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    Re: Canadian Tire Sucks at Auto Repairs - Unnecessary, over-priced, incompetent, incorrect and incomplete!

    Faith Sandstrom https://www.facebook.com/athannlacy....53099528180953


    Athan N Lacy McGillion added 2 new photos.
    All I ask is for everyone to SHARE my story:
    Dear Canadian Tire:
    I don't know what kind of service you are believing to give in the auto department but I am going to be sharing my story about the service I received and I want everyone to share this story so it gets around Canada and maybe back to Corporate who believes they can't do anything to replace the money I spent on the replacements they did which fell apart.
    On Saturday February 21st I went in to have new tires put on my car, and mentioned I had an issue with my front control arms. I had the right front control arm and ball joint replaced to make sure I would be safe for my drive to a job interview which meant driving on the HWY.
    After spending a pretty penny at Canadian Tire on all of these replacements on Tuesday Feb. 24th (the day of the interview) I was leaving London and everything they "repaired" fell apart. The front right control arm fell off of the ball joint if that's even how it goes and my tire was left sideways. Not only did I wait 6 hours for CAA after calling Canadian tire to tell them this had happened they didn't even offer to send a tow truck of their own out to get me, nevermind the fact that I had to take a day off of work and missed a very important job interview which requires driving out of city... The CAA driver let me know there was NO BOLT in the ball joint and with this my drive axel ripped apart as well. We have been in contact with Corporate Head office and they have informed us theres "nothing they can do."
    Nothing you can do, how about refunding the money I paid for the service that fell apart, or paying a days worth of wage that I missed due to your mistake. This actually could hurt my potential promotion for a new position...
    A bolt does not just fall out by hitting a "pothole" like they're trying to explain.
    Canadian tire is a shady corporation and I suggest no one goes there to get their car fixed as it's an unreliable service.
    Please share this and help me get my story across. I am lucky to be alive honestly because if I had been on the highway when this had happened I could have flipped my car and ended up on my death bed due to their mistake that they won't own up to.
    It was said to be sent to a "case investigation" which has done absolutely nothing for this situation.

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    Re: Canadian Tire Sucks at Auto Repairs - Unnecessary, over-priced, incompetent, incorrect and incomplete!


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    Re: Canadian Tire Sucks at Auto Repairs - Unnecessary, over-priced, incompetent, incorrect and incomplete!

    Kate C.: Are you serious? This is your car? We had similar experience in Peterborough but the f'd up our brake lines!

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    Re: Canadian Tire Sucks at Auto Repairs - Unnecessary, over-priced, incompetent, incorrect and incomplete!

    Amanda T.: I went there for a flat tire once...they kept the brand new tire I purchased and instead filled my flat up with air...I guess because I am a "girl" they figured I wouldn't check ? They gave me a coupon for a free oil change lol that was the last time I ever took my

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    Re: Canadian Tire Sucks at Auto Repairs - Unnecessary, over-priced, incompetent, incorrect and incomplete!

    Carolyn G.: That's terrible lacy i am glad your ok. I had work done once at Canadian tire and they didn't put the bolt back in my oil pan. I was lucky i noticed it but i have never been back

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    Re: Canadian Tire Sucks at Auto Repairs - Unnecessary, over-priced, incompetent, incorrect and incomplete!

    Cris K.: Never go to crappy tire come on now lol they have like kids n shit working on their cars just lucky u guys didn't get hurt

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    Re: Canadian Tire Sucks at Auto Repairs - Unnecessary, over-priced, incompetent, incorrect and incomplete!

    Zachary R.: I went in to get my MVI done on my new pickup and they said the brakes were gone (they were fine) I said I'll just take it somewhere else and they threatened to call the cops... so I had to pay 500 to get them replaced

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    Re: Canadian Tire Sucks at Auto Repairs - Unnecessary, over-priced, incompetent, incorrect and incomplete!

    Neil B.: ... I notice it was other shoppers that offered and not the store's employees. Did you know that the mechanics get a commission on all of the uneccesary parts they say you should have installed on your vehicle ? Helping someone outside of the shop would certainly stand in the way of them making extra money inside

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