Lynda-Mae: Don't shop at this store they treated my daughter like garbage cause she had a flat tire in the parking lot they wouldn't even come out and help her ...she had to get my son in law to leave work and help her put on her spare ...so we are going to Good Year for a new tire ... Customer service ?
Lynda-Mae: Well the first person she spoke to said yes no problem , he then called the mechanic and he said she can get a tow truck and have them tow the car across the parking lot , come on guys I have shopped at this store for years but that is disgusting and as for my daughter learning to change her own tire .... Well some people have back problems that don't allow them to do this type of thing . I am going to call the store as I am very upset about this kind of attitude .
Edwin B.: ... will never take my vehicle into the service bays again. Tried at Kamloops, Surrey, and Prince George. All with diasterous results! Especialy bad was Surrey.
Ron K.: Canadian Tire almost killed my child and my wife by repairing her car but failing to tell her 4 Struts were cracked and let her drive away with a 16 month old baby in the car, I will not be satisfied with any response from Canadian Tire unless it's an apology and some sort of compensation for having to go somewhere else to not only get the car checked out before getting repaired but after my wife and I were going to drive to Newfoundland, the mechanic I took it to after they "fixed it" not only told me he would not let the car leave the lot until I paid him to repair it but that if we had driven to Newfoundland the car would have broken down he said the struts would have snapped and my family and I could have been seriously injured. this is BS I have relied on Canadian Tire tire since I was a kid and I totally have lost faith in them my father worked for them for 15 years at one point. I went into the Hamilton Ontario location and they laughed at me and my wife and told us they would call the cops if we didn't leave, we contacted head office about it and they took our information and never got back to us. you better believe I better get a private message soon with some sort of resolution or I'll be following up with the labour bored and better business bureau
Patrick T.: I know one of theoldshop managers hes a hell of agreat tech but ive heard way too many horror stories coming from cdt shops... three of my familly members had seriousproblem cause by greedy sob s which damaged there heating and cooling systems clearly with a screw driver just to get another commision...
change your policies commission can make too many ppl become dishonnest..
ecen after mysekf speeking to arep eff all was resolved as a tech myself safety and security is the #1 priority....
dont bother giving excuses faillure on three vehicles happenned within 24h of other repairs every time it was damage clearly caused by either a phillipsscrewdriver or a pair ofcutters..
Ps also before repairs where done all three i had inspected with no signs of any problems that came after there repair
Ron K.: dude this person running the canadian tire page told me to phone I phoned and because canadian tire decided to do nothing they still wont do anything i have been waiting 2 years for a resolution on this crap this is crap dont get your car repaired at canadian tire not only are they dishonest and promote bad management when it comes to customer service if they have been made to look bad they wont do anything the only thing canadian tire is good for are lawn chairs and even those break why do you think most canadians call you guys CRAPPYTIRE because you suck your all about the money and you dont care about the customer, my wife and 16 month old child could have been killed not to mention the manager of the hamilton location laughed in my face. shame on you Canadian Tire
Adam Z.; Canadian Tire treated one of my best friends like crap when his car broke down in their parking lot, leaking fluid onto the ground. The response he got from the head office was rude and accused him of asking for free product when all he wanted to do was clean up the mess the car made. You would think being a Canadian company they would have better values and not accuse good paying customers. I only go to a CT store if it is absolutely necessary, which is hardly ever since you can get the same stuff for cheaper at Wal-mart (with a way better return policy too), or in the case of car parts, NAPA.
Terry M.: Canadian Tire invited me into the garage bay where my car was on the hoist so the mechanic could demonstrate free play in an undercarriage component, and the mechanic vigorously shook the left front tire while I was standing at the front of the vehicle, causing a socket wrench the diameter of a beer can to fall off the radiator, impacting me in the forehead, causing a one-inch gash and putting me into the clinic for observation and a tetanus shot and causing me to miss work for the afternoon. When I called the store the next day, the manager would not take my call but had an employee inform me they would not accept responsibility for the incident, when all I had inquired about was whether I could get a break on part of the repair cost. The conversation was then terminated.
Ron K.: pretty sad that I phoned the number you told me too and apparently there's nothing that can be done because Canadian tire of course made the decision not to do anything about it because it went very high up and then nothing was done so you people decided to close the file NICE TO KNOW HOW CANADIAN TIRE TREATS ITS CUSTOMERS AND EVEN LONG STANDING EMPLOYEES I'LL BE CONTACTING THE LABOUR BORED AND GETTING A LABOUR LAWYER NOW SO I CAN PROVE THAT YOUR MANAGER DIDNT DO HIS DUE DILIGENCE IN THE MATTER. nice to know that you guys wont honour WORST CUSTOMER SERVICE dont go to canadian tire people don't support a company that doesnt care I'm so sick of this crap.
Karen C.: Took my car in to see about a rattle in muffler system and they told me I needed a whole new Muffler from front to back. All it was, was a clamp holding the muffler up. I even knew the mechanic who checked it at CT and he was my sister in law's brother. Very sad.
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