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Thread: Canadian Tire Sucks at Auto Repairs - Unnecessary, over-priced, incompetent, incorrect and incomplete!

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    Re: Canadian Tire Sucks at Auto Repairs - Unnecessary, over-priced, incompetent, incorrect and incomplete!

    George S.: I took my car to Canadian tire to put new tires and after they changed the tire the tire sensor turned on after they changed it and then I took it back to them to change the sensor but they didn't so I'm not going to Canadian tire

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    Re: Canadian Tire Sucks at Auto Repairs - Unnecessary, over-priced, incompetent, incorrect and incomplete!

    Christian G.D.: We took our van there 2 times 1100 dollers cost us they had our van 2 days and we got it back and then it broke down that nights with same prolums we where stranded on side of road at 1 am with our new born

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    Re: Canadian Tire Sucks at Auto Repairs - Unnecessary, over-priced, incompetent, incorrect and incomplete!

    Ceecee L.: My younger cousin went in to get her car inspected, she needed a simple oil change and the rude man told her to go ask her uncle or dad to change it for her. He is just lucky I was not there! She is quiet and loving and did not deserve it!

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    Re: Canadian Tire Sucks at Auto Repairs - Unnecessary, over-priced, incompetent, incorrect and incomplete!

    Karlin B.:
    The last time I take my vehicle to a Canadian tire to get work done! I brought my truck to get a tire patch and alignment done. A simple job and I come to pick my truck up later on that day and find a large dent and scratch along my right side. Looking at least $1800 worth of damage! I nicely came to the front desk and the service manager had taken the day off so I waited 3 days to hear back for the service manager to throw everything back in my face and was extremely rude to me! This is by far the last time I go to Canadian tire for work. This isn't the first time they have burned me and im confident this will be the last time they will get the chance! An internal investigation and revamp of the managerial staff at the Kanata Ontario location is needed!

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    Re: Canadian Tire Sucks at Auto Repairs - Unnecessary, over-priced, incompetent, incorrect and incomplete!

    Aaron N.: The key is to not go to Canadian Tire for auto service. I honestly don't think I've seen one positive comment on this page about their auto service department. Just some crazy coincidence??.. I think not.

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    Re: Canadian Tire Sucks at Auto Repairs - Unnecessary, over-priced, incompetent, incorrect and incomplete!

    Well, at least it wasn't unnecessary or over-priced:


    James G.:
    Worst company I've ever had to deal with. After spending 3 days in their shop with my truck they advised me, rather rudely, that I had a blown engine and may as well junk it. Took it for a second opinion at another shop and within 20 minutes the problem was diagnosed as a broken valve spring. 2 hours and $500 dollars later we were back on the road. This experience wouldn't have been so bad had it not been exacerbated by the terrible customer service and blatantly rude managers.

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    Re: Canadian Tire Sucks at Auto Repairs - Unnecessary, over-priced, incompetent, incorrect and incomplete!

    Randy M.:


    I just want to let you know why I will no longer be shopping at your store in Maple Ridge B.C. On Sunday, May 10, we dropped my girlfriend's car off for a tire repair. The store called a short while later and informed us that the tire was not repairable. It was a Motomaster tire with road hazard warranty so I told them to replace it, only to be told it was discontinued. We were told they could order a similar tire in, but recommended replacing two tires. I asked if they could apply the roadhazard warranty to one of the other tires as I did not think a warranty should cost me money. I was told that was not possible. I asked them to bring in one tire only ( for installation the next day) and we went to pick up the car just before closing time. When we got home we found that that the inner door handle had been broken. I called the service manager the next day to complain about the door handle. He asked that we bring the car by so he could look at it, which we did. After some discussion, my girlfriend asked him if they were going to fix it, to which he replied "ya, we will order the part". As far as the tire, he agreed that the warranty should not cost us money and he found that the tire in question was still available, but one size larger and he agreed to apply the road hazard to the remaining tires. When my girlfriend went to get the tires installed, he then waited until the tires were on the vehicle and then told her that he was going to charge her for the door handle. This last point is the one that has me upset, after saying he was going to cover it. So, we have 4 new tires, at a discounted cost (the warranty still cost us money) and a door handle that needs replacing. We will not ever be setting foot in that store again.

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    Re: Canadian Tire Sucks at Auto Repairs - Unnecessary, over-priced, incompetent, incorrect and incomplete!

    Navin M.: .. to service your car is a no no

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    Re: Canadian Tire Sucks at Auto Repairs - Unnecessary, over-priced, incompetent, incorrect and incomplete!

    Michelle W.:
    This will be the last time Canadian tire will EVER receive my customer service. I have been using the automotive center for the last ten years and after the poorest customer service I have ever had, it will be my last. Rude, inconsiderate, disrespectful and my car is still not fixed. I have talked to customer service but I will be posting on all of my social media of the location and why I will never be back to a canadian tire again. Oh and let me just make it clear the employee made it clear that "they don't need my money". Michelle W.

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    Re: Canadian Tire Sucks at Auto Repairs - Unnecessary, over-priced, incompetent, incorrect and incomplete!

    Ashley S.:

    Well more drama and two thumbs WAYYYYY down for Canadian Tire! Well it is called ‪#‎CrappyTire‬ for a reason I guess. The amount of times I've heard of their sub-par work screwing over good, honest customers. Just another reason we should avoid them at all costs.


    Rene F.D.B.:

    So, to update anyone who has followed the Canadian Tire fiasco, I called the location for which is responsible for the problem. The service manager, John, had looked at the car with a transmission specialist and I. It was explained to the service manager that the repair had failed twice, thus causing further damage to the transmission. After not saying very much, the service manager was on his way and he left me with a "We'll be in touch".
    Today I called to inquire about the status of the situation, as they had not "been in touch". John goes on to explain that it was the "parts fault" and that though the part is in warranty, the labour warranty is expired. He also went on to explain that due to the fact that this car had been transferred into my name recently, that due to new ownership the previous repairs are null and void and they are only covered under the original owner.
    In the end here is what Canadian Tire is opting to do with this: NOTHING.
    I would like to implore anyone to avoid taking your cars to their garages for service as, clearly, they don't know what they're doing half the time or don't hire the right people for the job. And if they repair or sell you anything, be prepared to foot the cost of having a decent repair centre perform that repair because they will not stand behind their service.
    I am fuming and can't believe that this is happening, please keep yourselves away from them and do not allow this to happen to you.

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