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Thread: Canadian Tire Sucks at Auto Repairs - Unnecessary, over-priced, incompetent, incorrect and incomplete!

  1. #821
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    Re: Canadian Tire Sucks at Auto Repairs - Unnecessary, over-priced, incompetent, incorrect and incomplete!

    Jacob L.:

    Cant believe Canadian Tire ordered my part wrong 4 times!!! Been stuck in milton for a week now...still no cv axle!!

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    Re: Canadian Tire Sucks at Auto Repairs - Unnecessary, over-priced, incompetent, incorrect and incomplete!

    Meaghan R.:

    FRUSTRATED AND UPSET: Trenton ON Canadian Tire. I took my car a 2005 Grand Am SE 3.4L V6 since the E-test reported her a pass which is really good, my car has been running extremely rough, my tranny is now clunking before the e-test its been running smooth no clunking/smooth shifting, well taken care of. They said they did nothing wrong. Baloney because she was running mint before she came into the shop! I want my car repaired for nothing! Your e-test dude messed her up and I now have to pay. Not gonna happen!! I WANT ANSWERS! If not fixed free of charge I will never step in a canadian tire again (I have been going to canadian tire since I was a very small girl and was customer for over 20 years!) so youre gonna let me down after being a faithful and repeat customer for something beyond my control. And also my stupid gas indicator thingy will not work

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    Re: Canadian Tire Sucks at Auto Repairs - Unnecessary, over-priced, incompetent, incorrect and incomplete!

    Chris W.:


    WOW, what an absolute joke of a company. Considering taking this to small claims. Brought my car in for an E- test and oil change on Sunday and signed the quote they gave me; came back to pickup my car and was charge 50 dollars more than I had signed for, with NO notification.
    My mistake, I had not filled my coolant before e test so failed this due to low coolant levels- Canadian tire said they would do a diagnosis on Tuesday, so before this I filled my coolant and took my car for an independent scan to see what they would say; of course the coolant code was erased as now my car is full of coolant.


    JUST got a call from Canadian tire telling me my bill will be over $200 for a diagnosis. I asked them what they did and she could not tell me, I then asked if it was just and OBDII scan, which it was and if so what codes came up. She essentially read my original E Test and then told me the mechanic has a flat rate. 1) NO Mechanic looked at my car,
    2) this was a complete money grab just conditionally pass me for E Test
    3) I can guarantee that When I pickup my car tonight, I will take it to another garage and they can tell me again for free that the coolant is now filled, therefore NO WAY POSSIBLE for Canadian Tire to have found this code as a problem again.

    WASTE OF MONEY complete Joke...

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    Re: Canadian Tire Sucks at Auto Repairs - Unnecessary, over-priced, incompetent, incorrect and incomplete!

    Steve G.:

    Cars been in their shop for 5 weeks, their reasoning for this is the parts are on "Back order" ..I've not been offered any compensation for the loss of vehicle for such a long period of time due to their supplier taking to long to get parts for my car. NEVER bring your car to Canadian tire, unless you want to wait months for your car back. I can promise i will never use Canadian Tire auto services EVER AGAIN

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    Re: Canadian Tire Sucks at Auto Repairs - Unnecessary, over-priced, incompetent, incorrect and incomplete!

    Danielle D.:

    Your auto service department at your Newmarket location is a disaster. 2:30 appointment today to have snow tires changed out and it has almost been 2 hours and car isn't even close to done. Elderly parents dealing with this for me as I am ill. Unacceptable. The rep at the desk gives the excuse that only one guy working and he's jumping between cars. That instills confidence in the job he will do as he is clearly rushing. Will have to take it to another place for peace of mind that my tires won't fly off. You've lost my business entirely.

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    Re: Canadian Tire Sucks at Auto Repairs - Unnecessary, over-priced, incompetent, incorrect and incomplete!

    John P.:

    Please shut down your online ordering service before you damage your reputation(if you even have one) too much... I have never received such terrible customer service, you are bungling online ordering terribly and should stick to selling lawnmowers. It will save your customers hours of their lives.

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    Re: Canadian Tire Sucks at Auto Repairs - Unnecessary, over-priced, incompetent, incorrect and incomplete!

    Janice D.:

    ... my latest experience has been so frustrated. Sent an email about my problem and only received a form letter in response. Seriously, why are you asking people to send you an email when it's a form letter response. I had very specific questions with not one answer. Sorry but I'm a very unhappy customer.

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    Re: Canadian Tire Sucks at Auto Repairs - Unnecessary, over-priced, incompetent, incorrect and incomplete!

    Rick Z.:

    Emailing your customer service department is about as effective as...well...getting a tire changed at Canadian Tire...a waste of time.

  9. #829
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    Re: Canadian Tire Sucks at Auto Repairs - Unnecessary, over-priced, incompetent, incorrect and incomplete!

    Jennifer G.:

    We were just returning a $40 purchase to Canadian Tire Prince George and were told that we could not make a return unless I provided ID with a complete name, address and phone number. I was not told this policy when I made my purchase nor did I provide ID when I made my purchase. I am not sure when it became acceptable for a store to DEMAND ID when making a return. I was told I could not return the item unless I provided my ID. Sorry Canadian Tire this is a bad practice and we will no longer shop at your store.

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    Re: Canadian Tire Sucks at Auto Repairs - Unnecessary, over-priced, incompetent, incorrect and incomplete!

    Brittany C.:

    I'm completely blown away at the lack of ability and professionalism of your staff. My fiancÚ Eric R. brought his 2005 Pontiac pursuit into your service centre on Ogilvie after experiencing some pretty serious issues, the engine stalled multiple times, it was shaking and making a lot of noise and he wasn't getting any speed at all. The team members advised us that a diagnostic was run and we needed an ignition coil replacement and an new ignition kit. $614 dollars and 4 hours later we were on our way back home, but not even 15 minutes into our drive the engine light came back on and the car began stalling again. The car stalled and the wheel locked while turning a corner and almost caused a serious car accident this morning and after speaking to a representative over the phone we were told that we could bring the car back in and they would run another diagnostic, but we were told they had already done that. We know very little about cars but were very concerned with the noises it was now making(scraping sounds) so we popped the hood only to find a big metal lug nut key left under the hood by the mechanic. So now not only did we spend a ton of money to not have the issue fixed but who knows what kind of damage that tool has caused in addition. I have absolutely no faith in Canadian Tires ability and feel like we have been completely ripped off and our lives placed in danger. We are absolutely disgusted

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