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Thread: Canadian Tire Sucks at Auto Repairs - Unnecessary, over-priced, incompetent, incorrect and incomplete!

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    Senior Member CTH8R's Avatar
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    Re: Canadian Tire Sucks at Auto Repairs - Unnecessary, over-priced, incompetent, incorrect and incomplete!

    Gilles G.: Iwill not say witch store not to cause any broblems but their must be a God that i pulled over.ps that even was a certification on the car.how safe r u THERE?

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    Re: Canadian Tire Sucks at Auto Repairs - Unnecessary, over-priced, incompetent, incorrect and incomplete!

    Joshua K.:

    My customer service experience over the weekend at your Dieppe, NB location was absolutely horrible. Saturday, I went to the Canadian Tire location hoping to get a serpentine belt for my old car and fix it. During my first stop there, I was treated like I was inconveniencing the employee at your parts and servicing area. His answers consisted of, ''I don't know'' or ''I guess so''. What really made me raise my eyebrows was when the young employee was clearly having issues and your supervisors walked by after analyzing and not helping him, which would've sped things up for me. I ended up not being able to fix the alternator, which led me to call a tow truck to have it towed to Canadian Tire to have it repaired and inspected. I told whoever I spoke to the evening of having it towed over to not do anything before I had some prices. He agreed and just told me call back in the morning or he'd contact me. I called in the morning to let an employee know that I wouldn't be using their services, that I'd come to pay for the towing as I was getting it towed to another location to have it serviced/inspected. I asked to make sure with this employee that nothing was done on the car. He said that I'd only have to pay them for the towing. Oh, but I got there and to my surprise, someone was doing an inspection that I had to pay for. Sure, it was only 25$, but the snarly response I got from the front desk rep. this morning when I said that I spoke to someone (pretty sure it was him) and told them not to touch it anymore, so it was a surprise to me so see this being done and me having to pay for it. All in all, I'll never be using your services again and I'm going to make sure that I can steer others away from doing business with the servicing department at all costs. Hello, social media.

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    Re: Canadian Tire Sucks at Auto Repairs - Unnecessary, over-priced, incompetent, incorrect and incomplete!

    Hilarious! And for once nobody's life was at risk.

    From Worst service ever!! Simcoe ON Parts and service | Gripevine

    I went in to have a bulb replaced in my headlight. Was told it would be approx $40 plus tax and about a half an hour job. Was being paged to come back to the service desk where I was informed my bulb would now cost $107. and some change as it would now take an hour change the bulb and would have to take off the bumper.
    I went and bought the part at Napa auto parts for $9.91 tax included and changed the bulb myself in the parking lot after watching a u-tube video.
    I can't believe they thought I would fall for something like that. - See more at: Page Not Found | Gripevine

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