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Thread: Canadian Tire Sucks at Bicycles - Can't return once assembled, won't stand behind them

  1. #1
    Senior Member CTH8R's Avatar
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    Canadian Tire Sucks at Bicycles - Can't return once assembled, won't stand behind them

    This has been on my mind for a while, and with spring hopefully making an appearance in a few months, we can all help get the word out early!

    This was posted on Canadian Tire's own Facebook page, on this warm-for-mid-January night (only -5!):


    Jim Hiebert: Watch out for Canadian Tire! I bought a bike from them with the assurance from the sports department that I had 15 days in which to return it if it was not satisfactory. They refused because they don't take back assembled bikes - the catch, even tho they assembled it - assembly was a paid for service. So buy the shelves, assemble - you know the rest of the story.

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    Re: Canadian Tire Sucks at Bicycles - Can't return once assembled, won't stand behind them

    Well, after jumping the gun on Christmas (in hopes people would buy from them, and not any competitors), CT is now jumping the gun on Spring.

    This includes a thread on their Facebook page on 'what to consider when buying a bicycle'.

    This will likely mean a new round of horror stories about the crappy bicycles they sell, and there poor service, Reuters policies and warranties.

    (Do they even know they are acting as straight-men for jokes at their own expense?)


    Here's the first:


    Collin Hutchinson Not getting it from canadian tire agreed cause everyone ive bought it broke one way or another in a day lesson learned lol

  3. #3
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    Re: Canadian Tire Sucks at Bicycles - Can't return once assembled, won't stand behind them

    More:

    Ken Wayne White Find a bicycle specialty store to buy from. No offense, but the sales people at stores like this know nothing and cannot answer the needed questions.


    Robert Vipond would not buy anything other than a childs bike there. Bikes are not durable and do not have quality parts. Do yourselves a favour, buy a bike from a bike shop and get years of enjoyment from it. I am not an expert cyclist... but do average around 3000km per season.

    Christopher Atkinson Yes...customer service at Cdn Tire is terrible... I wouldnt ask a salesperson there cuz I can never find one when I am there. and once i travel six aisles away..they say they will send me someone...a teenager most times...that doesnt care or knows less than I do about my bike purchase....let alone anything else....

  4. #4

    Re: Canadian Tire Sucks at Bicycles - Can't return once assembled, won't stand behind them

    um if the bicycle is actually faulty,i reckon you would have the same rights under the SOGA that would definitely allow you to demand a refund.however dont quote me on that.

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    Re: Canadian Tire Sucks at Bicycles - Can't return once assembled, won't stand behind them

    Wow!!!

    About a day ago, CT started a new thread asking, "What are the most important things to consider before choosing a bike?"

    The first surprise: the sheer number of responses: almost 1000 in the first 24 hours alone.

    The second surprise: how many, many people had this to say: "Don't buy a bicycle from Canadian Tire".

    Literally hundreds of people took the time out to write that, each one saying a similar thing, all on their own!

    I've done a copy & paste to a text file, of a lot of the comments.

    I'm going to try to summarize them, or sort them or something.

    But this one kinda sums up the whole marketing fiasco:

    Nate Rigos Whoops!! Looks like this one got away from you a bit hey Canadian Tire? Not smart for a promoted post.

    Yup, not smart at all, to choose a summer-only product you sell that has notoriously poor quality, assembly, sales, support, policies and warranties. Then, try to promote that product ... before the snow has even stopped falling!

    LMAO!

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    Re: Canadian Tire Sucks at Bicycles - Can't return once assembled, won't stand behind them

    Oooooooo-K!

    I sorted through the hundreds of warning against buying a bicycle from Canadian Tire, posted during the first 24 hours of the thread.

    I've come up with a couple of general categories.

    First, I'm going to list comments that said, "Don't buy a bicycle from Canadian Tire", without offering any specific reasons.

    Next, I'm going to give the ones where an explanation was offered.

    Finally, I'm going to post specific horror stories from Canadian Tire's very own Facebook page. If these show up after the first 24 hours, I'll try and keep grabbing them, before CT has a chance to delete them (they seem to be falling behind on their "Customer Service", LOL!)

    OK? Here goes!



    List #1 - People who answered the question, ""What are the most important things to consider before choosing a bike?" by saying something like "Don't buy it from Canadian Tire".


    Tammie Meisner Sarkar Don't buy it from Canadian tire should be the most important

    Joseph Carione the most important thing is that you don't ride a canadian tire bike...

    Bidou Whiteduck Not buying a bike at Canadian Tire...

    Ingrid Kell not buying it from canadian tire!

    Fernand Serre The most important thing about choosing a bike is not choosing from a Canadian Tire store!

    David Pawn dont buy your bike at canadian tire they always fall apart !

    Jakeup Townsend First, don't buy from Canadian Tire

    De La Chris Hearn First off, make sure you don't buy it at Canadian Tire.

    Darryl Poulin the most important thing is to not get it from Canadian tire

    Charlie Jahn The most important thing is not to buy CCM at Canadian Tire

    Dan James Not buying it at Canadian Tire.

    Lisa Rose La Saga the most important thing to consider before buying a bike,, is to NOT buy it from Canadian Tire : P

    Bryan M Green Not buying one from you

    Bob Thomas Not Buying a Bicycle from Canadian tire! Is the first Step!

    Lindsay Shann don't buy it at Canadian Tire. lol

    Sterling Haglund dido don't buy from CT!!!! to funny!

    Jake Bull Not to buy a bike from you.

    Branden Domitrek first thing you want to consider when buying a bike, not buying from Canadian Tire

    David Ouellet first, ask yourself if you really should go to Canadian Tire to buy a bike.

    Rémi Allen To make sure it doesn't come from canadian tire.

    Mathieu Senkus most important things to consider before choosing a bike;Dont get buy a bike from canadian tire

    Jason Wannamaker Don't buy one from Canadian Tire.

    Eric Beram not to buy it from canadian tire maybe

    James Feeney Not buying it at canadiantire!

    Martin Lindquist The most important thing to consider is NOT getting a bike at Canadian Tire.

    Cindy Nock not to buy one from Canadian Tire

    Josh Doyle Don't buy a bike at Canadian Tire.

    Craig Michie The store, don't buy it at Canadian tire....

    Nicolas Siegfried dont buy it from canadian tire

    Raquel Telford the utmost important thing you ought to adhere to when purchasing a bike, is NOT to buy one from Canadian Tire!

    Robert Grant Don't buy from Canadian Tire!

    Brent Martin Don't buy one from Canadian Tire!

    Andreea Cocari Never buy a bike at Canadian Tire

    Robin Postnikoff That it is not from Canadian tire!

    Jason Krist by not buying a bike from canadian tire.

    Dot Sheppard first most important thing, dont buy it at canadian tire

    Kin Lo Make sure you don't buy it from Cdn tire.

    Chantal Foucher to not go buy it at canadien tire

    Michel Madaire Make sure it's NOT from Canadian Tire, TRUST ME.

    Nikita Brusnitsyn Number 1 tip! DONT BUY BIKES FROM CANADIAN TIRE!

    Will Langford Don't but from Canadian Tire!!!! Or should I say China Tire. LMAO

    Brent McNeil Not to buy one from Canadian Tire....

    Rob Lange Not to buy it at Canadian Tire...

    Justin Bagg Go somewhere else to buy it anywhere else!!

    Jason Schaetzle dont buy it at crappy tires

    Darin Pilon Not to buy one from Canadian Tire.

    Mark Buddenborg Consider not buying at Canadian tire.

    Michelle Thrush Consider where to buy it! And Canadian Tire is NOT the place

    Lawrence Kennette Not to buy it at Canadian Tire..

    Jake Bruer Not to buy a bike at crapy tire

    Natacha Lemire don't buy a bike from Canadian Tire :-)

    Dawson Hallonquist TO not buy a bike from Canadian tire.

    Eamonn Cairns To not buy it from Canadian tire

  7. #7

    Re: Canadian Tire Sucks at Bicycles - Can't return once assembled, won't stand behind them

    Quote Originally Posted by 1wildhorse View Post
    um if the bicycle is actually faulty,i reckon you would have the same rights under the SOGA that would definitely allow you to demand a refund.however dont quote me on that.
    Oops, I just quoted you, LOL!

    But, yeah, if it's defective, it should be refundable. The problem is, the cost and hassle to fight CT in court. If it costs $50 or $75 to file a claim, and the bike only cost $200 or $300, it can be tempting just to scrap it, and vow to never shop at Crappy Tire again.

  8. #8

    Re: Canadian Tire Sucks at Bicycles - Can't return once assembled, won't stand behind them

    Quote Originally Posted by CT Challenger View Post
    Oops, I just quoted you, LOL!

    But, yeah, if it's defective, it should be refundable. The problem is, the cost and hassle to fight CT in court. If it costs $50 or $75 to file a claim, and the bike only cost $200 or $300, it can be tempting just to scrap it, and vow to never shop at Crappy Tire again.

    and this is why again and again CT get away with it....

  9. #9

    Re: Canadian Tire Sucks at Bicycles - Can't return once assembled, won't stand behind them

    and be honest what self respecting guy out there doesnt look thru the flyer and say 'yes im not ever going to CT again.....but look at the deal they got on the mastercraft socket set....'

  10. #10
    Senior Member CTH8R's Avatar
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    Re: Canadian Tire Sucks at Bicycles - Can't return once assembled, won't stand behind them

    Lots of people look through the flyer, and think that they won't have any in stock. Or the tools will turn out to be crap. Of if something is broken or missing, they won't get a refund or even just an exchange. Of they decide not to support a business that has such poor policies and terrible service.

    No, I'm not even tempted, no matter how good the deal might seem, at first.

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