#19 says,"never again":
Veteun B. It's been a week and I'm still waiting for a call back from them regarding a service issue discrepancy. THEY misquoted me for repairs and forced me to pay an extra $400+ to get my car out of their shop. What could I do? I was there at 830pm, with no way home, and no one from their repair counter was willing to help. I escalated the issue to Customer Relations...had to wait for a call back from them. The person who called me back pretty much told me that there's nothing they could/would do...wouldn't even listen to anything I was saying. I requested it be escalated further and here I am waiting.... CANADIAN TIRE - YOU WILL CONTINUE LOSING CUSTOMERS BY CARRYING ON THIS WAY. I am utterly disgusted with the lack of empathy your Associates have displayed and the manner in which your business is conducted. MAJOR FAIL for Canadian Tire. I will never promote your services or products again.
Veteun B. It's been a week and I'm still waiting for a call back from them regarding a service issue discrepancy. THEY misquoted me for repairs and forced me to pay an extra $400+ to get my car out of their shop. What could I do? I was there at 830pm, with no way home, and no one from their repair counter was willing to help. I escalated the issue to Customer Relations...had to wait for a call back from them. The person who called me back pretty much told me that there's nothing they could/would do...wouldn't even listen to anything I was saying. I requested it be escalated further and here I am waiting.... CANADIAN TIRE - YOU WILL CONTINUE LOSING CUSTOMERS BY CARRYING ON THIS WAY. I am utterly disgusted with the lack of empathy your Associates have displayed and the manner in which your business is conducted. MAJOR FAIL for Canadian Tire. I will never promote your services or products again.
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