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Thread: Join the Boycott - People Who Pledge to Never Go To Canadian Tire Again

  1. #501
    Senior Member CTH8R's Avatar
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    Re: Join the Boycott - People Who Pledge to Never Go To Canadian Tire Again

    Boycott #346:


    Erick L.: I BOUGHT A NEW BATTERIE FOR MY TRUCK 23 JANUARY 2013 ! BATTERIE FROZE , TRY TO RETURN IT TODAY THEY REFUSED TO REPLACE , I HAVE MY BILL AND MY 3 YEARS REPLACEMENT WARRANTY . VERY BAD CUSTOMER SERVICE THEY KEPT IT TO RUN SOME TEST ! NOW I NEEDED MY BATTERY TO GO TO WORK TOMMORROW ! THE STORE IS AT 355 BOUL DE LA CARRIERE IN GATINEAU (HULL SECTOR ) ! I HAVE TO BACK TOMMORROW TO SEE WHATS GOING ON , LOSING A DAYS WORK , WILL NEVER GO BACK THERE AGAIN , I WAS A CUSTOMER FOR 15 YEARS SPENT THOUSANDS OF DOLLARS IN THIS STORE , AND THATS HOW YOU DEAL WITH LOYAL CLIENT !!! VERY SAD .............so what do you need to know ?
    Last edited by CTH8R; January 22nd, 2014 at 07:08 PM.

  2. #502
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    Re: Join the Boycott - People Who Pledge to Never Go To Canadian Tire Again

    Sooo close to an out-right Boycott!



    Leslie M.B.K.: Been a fan of Canadian Tire for well over 30 years, that is until yesterday. Motomaster Eliminator Battery dies on a car and needs to be replaced less than three years after it was purchased and this car does not have a lot of electrical gadgets in it and we even got an Extended Warranty yet still have to pay an Installation fee? For a 5 minute job?

  3. #503
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    Re: Join the Boycott - People Who Pledge to Never Go To Canadian Tire Again

    Slow night - only a partial:

    ---

    John K.: Write a comment it says.
    OK.
    Here's my Comment.

    You have had a Canadian Tire Store in Campbell River for a good 20 years. I signed up for a Canadian Tire card with the promotion for the new store opening all those years ago, you had a little travel trailer in the parking lost as your business office.

    A few years later you move your store to another (new) mall.
    Still I patronized your store. I had a young family, and once in a while I would use your card for a cash advance. Yeah I got dinged extra interest but at the time, who was complaining.

    Then you upgraded your store card to a MasterCard. Supposedly I was accumulating Canadian Tire "money" on purchases with that card. One day I get a letter telling me I have to do a credit app to renew my Master card. We went back & forth in email, the card expired, and your credit people told me tough. With the card expired I couldn't access my $30.00 in Canadian Tire Money.

    You can imagine how much a fan of Canadian Tire that made me.
    SO - the odd time I would go in the store, only looking for something I couldn't source elsewhere. Why support the store that so willingly screws you - right?

    A while ago, I was approached by a lady claiming to represent Canadian Tire and she was trying to get me to sign up for a credit card. I told her the above story, and she said, ""We're a different company now!" I said: "I'd be happy to have a Canadian Tire Credit Card as soon as Canadian Tire forwards me the $30.00 Canadian Tire money they stole from me. She declined to do so and walked away from me.

    Once again, today I was in the store, again looking to see if you had something I couldn't find in the 2 builder supply stores. A young man approached me, told me he was representing Canadian Tire and wanted to sign me up for a credit Card. I told him the above story, he got very uncomfortable and walked away from me - rapidly.

    I continue to shop elsewhere and only go to Canadian Tire as a last ditch effort to find something not generally available elsewhere.

    With treatment like that - I should start a fan club?

  4. #504
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    Re: Join the Boycott - People Who Pledge to Never Go To Canadian Tire Again

    We can be generous, and only count this as a Single:

    #347, from I'm very sad about managers from the langley ct not apologizing after calling me horrible names at my new job



    This isn't the first time I've been treated poorly by this company and henceforth My family, friends, associates and I are boycotting this company.

    Here are a few more terrible things I had to go through while I was working there. And questions in my mind after being emotionally traumatized by this singling out behaviour and disgusting verbal abuse onslaught by their employees and alike.

    1 why was i the only one being followed on facebook in terms of dating relationships, quotes or notes? who was providing information to those who were blocked? why did a manager who was blocked have access when he was blocked from viewing my facebook profile completely?

    singling out someone

    2 why did the same manager ask a then cashier supervisor to write all negative points on a letter about a single day i worked july 1st 2012 about only negative points-no positive points? unprofessional. discriminatory singled myself out and provided the feedback to their own manager. why was the cashier supervisor's cousin or any other worker not put through the same ordeal? (please note this is the same individual who yelled profanities, ON CAMERA, in a store, she does not work at, WITH WITNESSES who watched her.

    bias=does not treat employees equally. made hostile environment for employee.

    3. why was a letter provided to be signed that nullifies complaints against the above manager?

    favoritism for manager, discrimination against employee

    4. why were arrangements so that this individual was in close proximity for quite a long time before finally giving space? physically was intrusive, body space was not respected in the work place.

    not dealing with issue properly

    5. why did it require 1 hr manager, a store manager and a department manager to talk about 'relationships and dating' on facebook and how it has no relationship whatsover with work performance?

    6. why did i have to be pulled aside at least 3 times because of facebook statuses? why do cashier supervisor, or even managers have any business in personal affairs of employees? why do they have any right or do they-have any right to ask personal questions or be nosy and not care about the situation?

    intimidation : comments about dating are personal issues, not work performance issues.
    human rights violation as well-free of speech.

    7. if facebook etc is such an issue, why was there no formal designation or letter outlining policy of facebook prior to 2012. when and does it include 'dating & relationships' to be any business of a corporate company? (none related, I do not use the computer at work) where is the legal documentation that says 'dating & relationship statuses and notes' have any bearing on work performance? does this not express bias against myself?



    8 why was my statuses addressed yet another associate's status not equally addressed or waved off? her's was 'telling off customers' which was directly associated with work? (favoritism maybe? discrimination maybe? they won't admit it)

    and now 2.5 years later, they still try bully me. Thanks to everyone here who's been super supportive and my friends. again I'm so glad I'm out of there and QUIT because at the end of it, I was traumatized !!! I want them leaving me the hell alone in my personal life. I have moved on and don't need any of them in my new professional work.

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    Re: Join the Boycott - People Who Pledge to Never Go To Canadian Tire Again

    #348:


    Steve M.: your customer service sucks ... yesterday while looking to buy an alternator and new battery was put on hold for over 15 minutes with no apology ... unreal ... bunch of untrained kids working at the Mapleview store in Barrie. They don't have a clue how to treat potential customers or even how to answer the phone. you should all get fired for your lacks a daisy who cares attitude. I will never shop at your store ever again ... I am going to write a letter to head office compete with audio and video of my trip to Canadian Tire on Mapleview in Barrie. take care ... eh your store is run by monkeys !!!

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    Re: Join the Boycott - People Who Pledge to Never Go To Canadian Tire Again

    #349:

    (Maybe a two-fer, but not 100% clear.)

    Debby D.: Christina I wasted twenty minutes speaking to them professionally another hour on the phone then writing a letter to management how much does one need to do! As I you know how the conversation went and to assume it was us! Seems like there is a lot of people not impressed with CT I believe in karma and statistics you will get your day when you are less than impressed. My husband hasn't steppe foot in one for five years but I get it now!

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    Re: Join the Boycott - People Who Pledge to Never Go To Canadian Tire Again

    #350:


    Asif A.: Thank you for the response. Unfortunately there are too many incidents for me to speak about. they have lost my business as well as my families due to some inappropriate comments made to me, too embarrassing to mention here. appreciate the response though.

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    Re: Join the Boycott - People Who Pledge to Never Go To Canadian Tire Again

    #351:


    Kimberley M.: I had a cord replaced on my block heater at a price of $70. I accidentally left it plugged in and drove away. The plug pulled directly out of the block heater. I went back to the Canadian Tire store to see if they would be kind enough to just plug it back for me and they said sure that will cost you $40. I want to say that what part of "Canadian" are you? You people have no concern for your customers or customer service. You are rude and I have spent enough money on your company and will never again spend money.

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    Re: Join the Boycott - People Who Pledge to Never Go To Canadian Tire Again

    #352:


    Ivana D.N.V.: I had the worst experience at the Tower Hill and Yonge @Canadian Tire store today. I went in to buy an item they had on sale and found it despite being rudely dismissed by one of the staff members. The item was stocked of a shelf that was clearly marked with a sale ticket price of $14.99 and there were at least 3 of them on there after I had removed 2 of them for my own purchase (I took pictures with my phone to prove that this was so). I was informed that yes there were on sale but for $19.99 and not $14.99 and that in the managers words would "absolutely not match the price of the sale ticket" Now I am a fair person and if it had been only one item on the shelf (perhaps a customer put it in the wrong place) then I would have never even to bothered to ask to have them match it. While I was waiting another customer in the store said his wife had the same problem a few days earlier(different item) and they she was told the they would not match the ticked sale price even though their employees clearly mad the error and the manager was rude about it. So I wasn't that shocked the same RUDE and CONDESENDING answer was given to me. Now I know its only $5 but it was the approach from the less than friendly staff handled the situation than the price difference that made me so upset. I know that there are retailers that would have given the customer the item for the mispriced item and some retailers give it to the customer for free. I DID NOT nor would I ask for it for FREE, but I do believe the entire situation could have been handled differently. Perhaps even a more apologetic approach like "Im sorry but it was miss priced, but I can give you 1 of the 2 you wanted at $14.99 and the other at it's proper sale price" In a competitive retail industry, and having worked several years in retail my self I couldn't believe the way I was treated. I WILL NEVER SHOP Canadian Tire again and will tell as many people as I can about the lack of REAL customer service is Canadian Tire at Yonge & Tower Hill. A store that also restocks broken returned items. This last experience with @Canadian Tire, in particular this location was the last time as a customer I was going to accept their lack of customer service. I will take my business elsewhere. Experiences like this is why the "American" Companies that do business in Canada do well. They know how to treat their customers.

  10. #510

    Re: Join the Boycott - People Who Pledge to Never Go To Canadian Tire Again

    Let's no forget repuda:

    #353:

    My husband worked at Canadian Tire Sarnia for 10 years ..and would never rip you off.
    A new manger came aboard and he became stressed out.
    Long story short..my husband ended up having a stroke at work and THEY SENT HIM HOME..in his truck.
    He worked 6 hrs not being able to get his cars on the hoist. Numbness in his arm, face drooping. He thought
    he had Bells Palsy but really if you are acting strange and don't know what your doing, you would hope
    someone would call 911. I was at work.. So not knowing left from right my husband drove to his mothers where
    she found him hiding??? And you let him drive???
    He has some difficulties now and asked to be transferred into sales. NO they didn't.
    So this same manger fires him because he made 1 mistake after 10 yrs of honest service. No severance or F all.
    May have called in sick a sum of 3 times in 10 yrs.
    He refused to up sell and he knows that was a problem and he would take off charges that he knew where not right.
    Screw you CT you have literally ruined our lives. If you would have called 911 my husband may not have so many health issues.
    I will NEVER go into that store again!!!
    Also recently a guy drove a car through the bay doors and someone else dropped a truck off a hoist. And to top that another guy left a torch burning all night .. wtg and you fired MY husband?????????

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