#607:
David K.:
Today was my LAST day that I will ever shop at a CANADIAN TIRE STORE. I went in to buy some light bulbs and gave the cashier a refund card I had for the total amount of $14.63.
I was told by the cashier that it was no longer valid that it had expired.
I asked her how that could be as I had returned the merchandise and was out of pocket my cash for this card.
She proceeded to tell me it must redeemed within a year.
I asked her where was the date expiration on the card itself ...she said on the back side of the card in small print it says that.
I looked and said there is NO DATE anywhere.
I then asked to speak to the store manager who said that is store policy and there is nothing she could do.
Again I said I am a senior citizen and although I may not be able to read the back of cards very well I was NEVER told that it must be used up in a year.
After all Canadian Tire now had both their merchandise and my cash and I had a worthless card.
That in my books is THEFT.
I told her as there was nothing she could do I would NEVER shop at a Canadian Tire Store again and would tell all my friends and post it everywhere on social media because LOWES does not keep the merchandise and steal your cash they believe in customer service .
After all they had probably already resold the product and had the use of my cash for that period of time and now they they simply stole it from me ....giving me nothing while they had both.
DISGUSTING!!!!?!
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