
Originally Posted by
CTH8R
#784:
Tasso D.:
Absolutely the WORST customer service experience I have ever seen. I'm surprised they are still in business. I just got sent to 3 different stores for a set of tires. They check in the system, assured me they had them in stock, sent me to the store and nothing. They check with another store, call the store, confirm and once I get there, they only have 3 tires in stock. Zero accountability, rude when you try to talk to them and no effort to help you what so ever. And the store clerk who kept on talking to me saying "yo, chek" as if I'm dealing in the ghetto. Unreal.
I have spent 1.5 hours on the phone and visited 3 stores today and no solution. And when I stressed my frustration and mentioned that I would no longer shop at your store, the response I received was "That's fine sir and that's your choice". I guess you don't need the business.
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