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Thread: Canadian Tire Sucks at Sales - Not Enough Stock - Bait & Switch?

  1. #121

    Re: Canadian Tire Sucks at Sales - Not Enough Stock - Bait & Switch?

    Do we need to pay somebody to draft this garbage for a living. Re sec5.2 Reasonable Quantities.... Just wing it baby! Reasonable quantities - F***Off

  2. #122
    Senior Member CTH8R's Avatar
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    Re: Canadian Tire Sucks at Sales - Not Enough Stock - Bait & Switch?

    Previously, you said "I ... picked my first fight as soon as I walked in the door".

    And now you are unhappy because you didn't get a warm reception???

    When your statements were challenged, you didn't do any checking, post a researched rebuttal, post a correction, or even just apologize.

    Instead you made things worse by accusing and insulting the people who posted contrary information, with references.

    I'm sorry if we incorrectly tagged you as being a CTer, but that was how you sounded, and you didn't do anything up until now to correct that impression.

    You do seem to have so good ideas on other topics, though, and there are suitable threads in place for those discussions.


    But you still don't seem to understand the laws regarding Bait And Switch: what it means, what the retailer is obligated to do, what the consumer is entitled to.

  3. #123

    Re: Canadian Tire Sucks at Sales - Not Enough Stock - Bait & Switch?

    Skeds:

    There is a huge imbalance of power, between retailers and consumers.

    The retailers specify and procure the products, they design and build the stores, the post the signage, create policies, hire and train the staff, create the advertising, and so on. At each step, the retailers can optimize the advantages for themselves, and maximum how much they give back to the consumer.

    So, the consumer is at a disadvantage because they can only compare retailers, perform some due diligence, and try to make the right choices. There is precious little in the way of laws and regulations to protect them.

    It's very disheartening to hear from a consumer like yourself that you don't even like the meager laws that we do have. We are also routinely misinformed, here, by the CT people who claim that the laws don't even exist, or don't apply to us. Even then, the laws are rarely enforced.

    So, your obvious sympathy for the difficulties the retailers may have faced, is not going to get a warm reception at a pro-consumer web site. You will need, as the saying goes, to "get used to it".


    Sure, there are going to be consumers who are unhappy when they show up on the last say of the sale, and all the stock is gone.

    Some might show up on the 2nd day of a 'supplies are limited' sale, and be unhappy that the limited supplies are already gone.

    But there are certainly cases where retailers advertise a sale, don't order or stock reasonable amounts, don't tell consumers there isn't enough, and don't offer or honour Rain Checks. in these cases, the retailers are clearly inconveniencing consumers, getting extra traffic they don't deserve, and are likely breaking the law.

    In short, you seem to be focused on situation that are not 'bait and switch', and ignoring the cases that are, where a customer has a legitimate complaint, and the retailer should be held to account.

    It's nice that you know the in's and out's of inventory control.

    The these problems are entirely the problem of the retailer, and shouldn't be foisted onto the consumer.

    If the retailer can't do their job properly, then they should pay the price, and stick to the rules next time.

    Quote Originally Posted by Skeds View Post
    This is because its an inventory issue not an ethics issue. And you can fix those things.
    Failure to follow the laws, to the disadvantage of consumers and the honest retailers is, indeed, and ethics issue.

    A retailer's duties cannot be disregarding just because, "Gee, it's really hard to follow the law"!

    Sorry, but you seem to be trying to 'blame the victim' in the cases where actual Bait and Switch has taken place, and even ignoring the very definitions and laws on which this is based.

    I find that very disappointing. However, it seems that you still have a thing or two that could be valuable for consumers to hear.

  4. #124

    Re: Canadian Tire Sucks at Sales - Not Enough Stock - Bait & Switch?

    OK, hold the phone.

    Let's have a peek at how Mr. Skeds treats his "friends and neighbours" who work down at Crappy Tire, when a large tool box turns out to be defective:

    Quote Originally Posted by Skeds View Post
    I LOSE IT! Fire the whole unit in my F150 and head for CT Innes rd. I drove up on the sidewalk - pulled it out smashing it on the ground denting it and pushed it right through the doors as you would bounce a drunk out of a bar. From 15 feet I yelled "I bought this 20 minutes ago and I want my money back on the card." I yelled at them - the lady was so intimidated with this display she just followed instructions. I told her "You cant keep selling garbage like this!" Got my refund
    So, this is the procedure that you recommend all customers should follow?

    I now have serious doubts, that your sensitive feelings were actually hurt, when you were told you were wrong, before.

    (But I can see why links to proof and legislation wasn't really going to sway you, LOL!)

    Don't get me wrong: I'm NOT trying to back up the devious Crappy People.

    And I normally back up consumers, as much as I can, in their dealings with retailers who break the rules.

    But in this case, I just can't endorse intimidation as a way to treat others.

    And I don't see it as a viable alternative to consumer legislation.

    Have a nice life.

    I'm not sure what else to say. Good luck with your shouting and bullying? It's OK to yell at Crappy People? I don't know - I'm just at a loss.
    Last edited by CT Challenger; January 19th, 2014 at 03:00 PM.

  5. #125

    Re: Canadian Tire Sucks at Sales - Not Enough Stock - Bait & Switch?

    to skeds
    not being funny here m8 but for someone with such an obvious temper,who has encountered problems with CT and found the only way to get satisfaction was to literally THROW the bloody thing back at them,we are just a little confused as to why you would choose to defend this horrible company.come sit on the other side of the fence....

  6. #126
    Senior Member CTH8R's Avatar
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    Re: Canadian Tire Sucks at Sales - Not Enough Stock - Bait & Switch?

    Let's see:

    - Advertised at a sale (in the flyer).
    - No notice that the isn't any stock (based on the description).
    - Zero stock at opening time on the first day.

    Sounds like a disappointing inconvenience for customers like Terry.

    And if the store didn't offer Rain Checks & honour them? It would be Bait & Switch, based on what's described.

    Terry M.: Canadian tire sucks. They never have the items that are on sale in their flyer. Even if you get there at opening time on the first day of the sale. Worst customer service I have experienced. I try not to go there as I usually come out of the satire wit high blood pressure.


    Not quite a full Boycott, yet:

    Terry M.; If I ever decide to go back to the store I am sure I will have another bad experience to email you about.
    Last edited by CTH8R; January 19th, 2014 at 10:38 PM.

  7. #127

    Re: Canadian Tire Sucks at Sales - Not Enough Stock - Bait & Switch?

    also bear in mind that being in canada a lot of people have to drive some considerable distances to get said items on the first day of the flyer that arent even there.....its understandable to my mind how some folks would be just a little pissed off there....

  8. #128

    Re: Canadian Tire Sucks at Sales - Not Enough Stock - Bait & Switch?

    Quote Originally Posted by CT Challenger View Post
    OK, hold the phone.

    Let's have a peek at how Mr. Skeds treats his "friends and neighbours" who work down at Crappy Tire, when a large tool box turns out to be defective:



    So, this is the procedure that you recommend all customers should follow?

    I now have serious doubts, that your sensitive feelings were actually hurt, when you were told you were wrong, before.

    (But I can see why links to proof and legislation wasn't really going to sway you, LOL!)

    Don't get me wrong: I'm NOT trying to back up the devious Crappy People.

    And I normally back up consumers, as much as I can, in their dealings with retailers who break the rules.

    But in this case, I just can't endorse intimidation as a way to treat others.

    And I don't see it as a viable alternative to consumer legislation.

    Have a nice life.

    I'm not sure what else to say. Good luck with your shouting and bullying? It's OK to yell at Crappy People? I don't know - I'm just at a loss.
    LoL. Starting to sound like 8Her, 1donkey and CT Galenger are all the same person. Is ther really any REAL posters here?

  9. #129
    Senior Member CTH8R's Avatar
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    Re: Canadian Tire Sucks at Sales - Not Enough Stock - Bait & Switch?

    Several questions on Rain Checks, so here's the official site and info:

    Price-related Representations - Competition Bureau


    5.3 Rainchecks for Non-available Items

    Offering and fulfilling rainchecks is another defence available to retailers should allegations be made that no reasonable supply of the special was made available.
    However, it should be emphasized that this defence will only apply in a case of bona fide non-availability and not where there is a systematic practice of advertising at bargain prices with no genuine effort to supply in reasonable quantities during the currency of the sale.
    Retailers should prominently display the terms and conditions of any raincheck policy in their stores as well as in their advertising

  10. #130

    Re: Canadian Tire Sucks at Sales - Not Enough Stock - Bait & Switch?

    A power imablance? I think you're backwards

    Today consumers have FAR more information to make good decisioins then they have ever had. Current data shows that over half of all major purchases are researched online before going to a retailer in person. With websites from the store, the manufacturers, consumer websites (hate and like sites) there is way more information available to compare specs, prices, warranties, sales, stock etc.....

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