Canadian Tire Sucks at Sales - Not Enough Stock - Bait & Switch?

Thread: Canadian Tire Sucks at Sales - Not Enough Stock - Bait & Switch?

  1. 1wildhorse's Avatar

    1wildhorse said:

    Re: Canadian Tire Sucks at Sales - Not Enough Stock - Bait & Switch?

    hmm illegal policy i believe....
  2. CTH8R's Avatar

    CTH8R said:

    Re: Canadian Tire Sucks at Sales - Not Enough Stock - Bait & Switch?

    Seems to be a pattern: not reasonable quantities, not a public notice, not any rain checks:


    Stuart M.: I got a great idea for you guys... why don't you start stocking the goods you advertise in your flyers? My friends and I are sick of seeing something we like and when we get to the nearest store, there is no stock. Even when we have an employee look to see where there is a store with stock. Some of us have been told after driving across town that the computer was wrong. And then because you print the ad with "no rain checks" you figure that is good business??? Bogus



    Stuart M.: Often times stuff that is advertised in fliers is unavailable in certain stores. Why would any corporation stock certain items in one or two stores and not all the rest. Where's the convenience of having a store near you if you have to travel three cities to find what you are looking for. Have you seen the price of gas?
    As for contacting Canadian Tire customer service. It would be nice to know who I should bring my concerns to.
    Last edited by CTH8R; September 8th, 2013 at 06:53 AM.
  3. CTH8R's Avatar

    CTH8R said:

    Re: Canadian Tire Sucks at Sales - Not Enough Stock - Bait & Switch?

    But here's the good news: even when Crappy Tire breaks the law about 'bait and switch', smart consumers can still use the bogus ad ... to get the sale price at a retailer that doesn't suck!


    Bren I.B.: this is why i dont go to canadian tire, even the computer says they have n when u get there ysol! there is alot of other stores that carry same products, its too bad that home depot home hardware n walkmart is the place to go when u see something in canadian tire
  4. CTH8R's Avatar

    CTH8R said:

    Re: Canadian Tire Sucks at Sales - Not Enough Stock - Bait & Switch?

    This lady seems more concerned about Crappy Tire's welfare. What she doesn't realize is, they tricked here into visiting 5 of their crappy stores, where she might have been enticed into buying something! That's why 'bait and switch' is illegal!


    Sandra M.: Canadian Tire Customer Service - retail 101 - when you have a customer in your store - SELL THEM SOMETHING - I ran into the exact same issues as outlined by Stuart when I wanted to spend my money with you for a BBQ....to reply with 'contact our customer service' is a total waste of my time - will customer service have the BBQ that 5 other stores said they had before I drove to each one - I dont think so - your competition is eating your lunch with having sale items in stock and helpful, friendly staff.
  5. CTH8R's Avatar

    CTH8R said:

    Re: Canadian Tire Sucks at Sales - Not Enough Stock - Bait & Switch?

    Another person with the same experience. The common denominator: A Crappy Tires store - huh!


    Roop A.: I agree....u guys are always "out of stock" even the morning of your "sales"....on the other hand walmarr has very similar gear that's cheaper
  6. CTH8R's Avatar

    CTH8R said:

    Re: Canadian Tire Sucks at Sales - Not Enough Stock - Bait & Switch?

    Gini W.: OMG!!! I HATE CANADIAN TIRE!!!!
    A flyer which came out yesterday announcing a sale which started TODAY had an above ground pool advertised. I went to our local CT store to inquire about it. They said they didn't have any. Then the girl gave me some song and dance about the fact that it was a national flyer and that not all the items in the flyer might be available at all the stores. Also she said it was hot and so probably all the pools got bought right away (how can that be if they only just came on sale?). Finally she said it was late in the season (mid July??) and they likely wouldn't be getting any more stock in. I asked for a rain check and was told that, because pools are seasonal items they can't give rain checks. I gave her my phone number and asked CT to call me if they should get any in. So I went to another Canadian Tire store and asked if they had this particular pool. They did not. The girl there was very helpful and upon my request she called every other CT store in the Victoria area but none of them had these pools. She even called the store in Duncan but none there either. When she called the Langford store (the one I had first visited) they told her that they discovered (after I'd been there) that they DID have a pool but someone had just bought it!!! ARRRRGGGGGGG!!!!!
    Sorry I just had to vent. Anyone else have similar Canadian Tire experiences? Especially with products that are in their flyers but not in their stores.


    Gini W.: well they wouldn't issue a rain check for the pool - they said it was because it was a seasonal item!!
  7. CTH8R's Avatar

    CTH8R said:

    Re: Canadian Tire Sucks at Sales - Not Enough Stock - Bait & Switch?

    Dave S.: I too get frustrated with advertised items in flyers not being available at my Clayton Park Canadian Tire store. I understand they estimate requirements months in advance of delivery. Sale items, particularly the more expensive, can only be shared and distributed as allotment allows. Most times, the store personnel will issue a rain check. I am sure store managers are trying to train staff not to take the issues personally while staff try to be calm and patient to be sincere and help the customer. The computer system is great and they can check in seconds what inventory is at what stores. The website allows us to check on availability at our store and several in the area.. Great job Canadian Tire.
  8. CTH8R's Avatar

    CTH8R said:

    Re: Canadian Tire Sucks at Sales - Not Enough Stock - Bait & Switch?

    It's supposed to be OK to have 'unreasonably' small quantities on sale day, as long as they provide a 'rain check':


    Guy C.: Had a rain check for an item good for 30 days, go in after 15 days to see if the item is there which it is. Still waiting for a call, it is after 30 days now and no call. This is so they don't have to honour the rain check. Common practice, good representation for a company. Still waiting for a call. What a joke!!
  9. CTH8R's Avatar

    CTH8R said:

    Re: Canadian Tire Sucks at Sales - Not Enough Stock - Bait & Switch?

    Here, too:


    Trevor M.: ... recently I tried to buy a work light on the first day of its sale and it wasn't in stock( no big deal it happens) so I got a rain heck. The problem is that it's now been 4 weeks and its still not here. Asked at the store whats going on and they said it could be another 2-6 weeks and they have no idea when it might show up. They told me to keep checking. If its not going to be here why put it on sale?
  10. CTH8R's Avatar

    CTH8R said:

    Re: Canadian Tire Sucks at Sales - Not Enough Stock - Bait & Switch?

    Another Bait and Switch report, this time from Miramichi:


    Jeanne S.: not a big fan of Canadian Tire either. I don't know if they are under staff but in Miramichi NB you can never get any service. Also when there is a sale you can never have what is on the flyer. Do they only order 2 of each item ??? how can you run out of sale item on the day the sale start... Come on..... Raincheck they say..... well yea ok I'll take one but wil I have to wait 10 years to have them call me to tell me they now have it on stock or do they put your phone number in the garbage after you turn your back to them.
    Last edited by CTH8R; September 13th, 2013 at 11:06 PM.