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Thread: Canadian Tire Sucks at Sales - Not Enough Stock - Bait & Switch?

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    Re: Canadian Tire Sucks at Sales - Not Enough Stock - Bait & Switch?

    Another fine example of a store with a bad history:

    Michael G.: I am sick and tired of Canadian tire in st-hubert QC.. Once again they do not know how to label their products and then try to sell you a different product.. Tonight I went in to buy a kurig k40 and they tried to downgrade me to the b40.. When I ask what can you do to solve this problem I get the typical well there's nothing we can do. I even have to show them the solution, sell me the k60 instead seeing as that is the correct way to do business and again we can't do anything for you. Well Canadian tire, your prices may be cheap but so are your customer relations

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    Re: Canadian Tire Sucks at Sales - Not Enough Stock - Bait & Switch?

    Chantal L.: went in first thing this morning when our local Canadian Tire opened, I think you belong on the naughty list. Very poor customer service. The only reason I did buy my product there was because it was the last one the size we needed. We will be taking our business to Home Hardware starting today.

    David W.: ... handyperson? Oh brother! Will these tools actually be in stock, or will it be the usual song and dance of "the truck never came in, want a rain-check? By the way, how about we bait and switch it up? Buy this other model for a hundred dollars more! Oh, and we are sooo sorry we made you, our customers, stand outside in the dark and cold at 7:00am waiting for our store to open, as your drive drove away, only to be told that we do not have what our ad promised. I know we could have at least had on a hot coffee for you, our half frozen customers, who are going to buy all of ouroverpriced products." You know, just saying... You have abused Canadians for so long, most people have just come to expect it. Does your fat-bottomed well fed board of directors even care how poorly business is done?

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    Re: Canadian Tire Sucks at Sales - Not Enough Stock - Bait & Switch?

    Clint M.: Is it even possible to purchase the Gerber Paraframe knife listed in this weeks flyer? I Tried to get one at the Shawnessy Calgary location and they were out of stock despite me being there first thing in the morning on the first day of the sale. I then went to the 9940 Macleod Trail Calgary location. They had several in stock however they were regular price and not on sale. Does this location not have to follow the pricing in the flyer? Also both the Shawnessy and 9940 Macleod Trail locations show in stock on the Canadian Tire website and will allow me to order online but not at the advertised flyer price?

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    Re: Canadian Tire Sucks at Sales - Not Enough Stock - Bait & Switch?

    David A.: Went to CTC to get angry bird fishing lures by rapala, advertised on both company's web site. Not only do they not have any there are none on order . Hows that for advertising


    Anton J.: I have asked several times and all they came up with is that this item is not available anywhere in any of the CT stores in Canada..Again in my opinion take the item out of the online-shop and the adds until this issue has been resolved...

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    Re: Canadian Tire Sucks at Sales - Not Enough Stock - Bait & Switch?

    Britany G.: Thanks for wasting my time tonight called today saying my rain check was in! I then stood in your store in Woodstock,ont for 20 mins to get told that you didn't have it! Bunch of idiots!

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    Re: Canadian Tire Sucks at Sales - Not Enough Stock - Bait & Switch?

    James M.: Canadian Tire are a complete joke. Its all about getting the customer in the door. I couldn't find anything on the website over the weekend. They couldn't be bothered to update it for the few days of the sales. These guys have no competition in the market so they just don't care. The only solution id for a serious rival to open up here, then they would pull up their pants and start treating customers with some value.



    James M.: Canadian Tire are a complete joke. Its all about getting the customer in the door. I couldn't find anything on the website over the weekend. They couldn't be bothered to update it for the few days of the sales. These guys have no competition in the market so they just don't care. The only solution id for a serious rival to open up here, then they would pull up their pants and start treating customers with some value.

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    Re: Canadian Tire Sucks at Sales - Not Enough Stock - Bait & Switch?

    Janice K.B.: This a copy of a email I sent to Canadian Tire on Friday. Went in their store again last night to get another producT they had on sale. Low and behold they didn't have that either. And you CAN NOT make a comment on their facebook page unless you are commenting on something that they have posted. Spoke to one of their employees last night. What she told me was that it's not uncommon for them to have the sale items that's in their flyer they usually DON'T have 90% of what's advertised in the flyers. I would call that "FALSE ADVERTISING" PLAIN AND SIMPLE.

    SO DISSAPOINTED, Sat down last night to see what you had on sale in your flyer. My Son wanted the STP Limited Edition Rolling Tool Cart. Which is on sale for $99.99. My son checked your website to see what store it was available in. Low and behold it WASN'T AVAILABLE in either of your stores in Newfoundland. So why advertise it in your flyer if it's NOT AVAILABLE. I went to 3 of your stores in St. John's and surrounding area's just to make sure. What has really upset me is that you CAN NOT GET A RAIN CHECK. Isn't that considered FALSE ADVERTISING. A VERY DISGRUNTLED COSTUMER.

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    Re: Canadian Tire Sucks at Sales - Not Enough Stock - Bait & Switch?

    Steve A.G.: Canadian Tire is classic bait and switch....every time I go to buy a "sale" item they are sold out....."EVERY TIME". Here's an idea, have more than one item when you announce a sale. And you wonder why people go to Walmart.....also, the self scanners suck. I go to shop and expect customer service...not to work myself.....very unhappy customer

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    Re: Canadian Tire Sucks at Sales - Not Enough Stock - Bait & Switch?

    Lately, CT Defenders have been offering the usual excuses, on why it should be ok for them to not have sufficient quantities of items CT advertised as sale-price. This lady is having none of it:


    Janice K.B.: Doesn't matter if it's a nationwide flying. If they are putting something on sale, it should be available. And if there are none available in a store even before the sale starts. They should offer a rain check.

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    Re: Canadian Tire Sucks at Sales - Not Enough Stock - Bait & Switch?

    Kevin B.: Has any one EVER been called to tell you that your "Rain Checked" item has come in ? I've been issued at least 3 of them & waited patiently for the ph call which never came , then went back to store to ask about tentative re stocking date only to find out that it had arrived and been sold to some one else ! First 2 times i gave them the benefit of the doubt .... The 3rd time i asked why do you issue these if no one is in charge of keeping track and calling you when it comes in , i mean why waste my & thier time writing down item info & my contact info when no one follows thru & it just gets put on shelf & sold to someone else ? I don't take a CT rainchek any more , theres no point .....

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