Thread: Canadian Tire Sucks at Parts - Auto Parts, Defective, Incorrect, Used, Non-Returnable, No Stock

Rod P.: Nothing like having to go to Home Depot to by a belt for a Canadian Tire branded snowblower, due to the fact CT did not have stock on one, nor did it even have a home on the shelf. YOU GUYS DON'T CARRY PARTS FOR YOUR OWN PRODUCTS????????????

Edwin S.: I had to goto Home Depot to buy a new belt for my Canadian Tire drill press. They sell the machines but dont stock belts or parts. And it isnt an uncommon part to change. Canadian Tire is customer servive sucks the big one.

Rod P.: Chris: Its a 4l-430 belt, meaning it's i/2 wide by 43 inch long. Not only was it not in stock, it did not even have a home for one. The sad thing is I went to the auto parts counter and asked the "head" parts guy if he could find me a belt with the same dimensions, and all I got was the deer in the headlights look from him.

Bob A.: I really try hard to avoid purchasing anything from CTC. Their auto parts are crap. I used to spend over $1000 a year there but for the last 20 years have made a point of not buying anything from them.

Terry R.: Yes, I am missing the tires and rims I ordered for my truck back on Nov 24, 2012. I was told they would be at the store in 2 weeks. Seven weeks later still no rims.

Al M.: Soooo, even though my loving wife took the ownership into Canadian Tire with her to pick up rear brake pads for our 2002 Chev Impala the guy didn't want to see it "I don't need it" he told her.
Well guess what, our car is now disabled in the yard, up on a jack and wont be moving until we get the CORRECT BRAKE PADS!
What is the point of selling car parts to weekend grease monkeys if you cannot get it right?
Now with no car how am I supposed to get the parts exchanged when we live 20+ minutes from the store?
How is the wife supposed to get to work tomorrow?
To say Im a little miffed would be putting it mildly.
Thanks http://www.facebook.com/Canadiantire for once again earning that popular slant on your name.
Saturday score for us a big fat 0.

Sabrina H.: I have wasted so much time trying to find replacement filters for my jobmate shop vac that is sold in your stores. No salesman can assist me or tell me where to get them. Whys do you sell products with no intention of providing the necessary accessories and replacement parts?

Michael G.: Canadian Tire blows. Can't even get vehicle parts right after looking them up on Computer. Adverstise merchandise that they don't even have on the floor. Worst store ever.

Joey R.: Called the parts department for brakes on my truck and the parts person couldn't figure out how to use the system properly. Was not happy went else where for parts. I would of spent around 400$ for brakes all around.

Danielle B.: In Embrun, ON, the auto parts section really sucks! You call to make sure they have the part you need and when you go, there was a mistake made and they don't have the part! Popcorn store is what some people call it!