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Thread: Canadian Tire Sucks at Parts - Auto Parts, Defective, Incorrect, Used, Non-Returnable, No Stock

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    Re: Canadian Tire Sucks at Parts - Auto Parts, Defective, Incorrect, Used, Non-Returnable, No Stock

    Karen B.: I actually hate the Canadian Tire in my area. It is the Owen Sound store. I don't like being treated like a dumb female especially when I know exactly what I need. The last time I was in that store, I needed a replacement amber light for my van. I had changed it before so I knew which one I needed. They are behind the counter so I had to ask for it. I was told to wait. The salesman served all the other male customers first, including new ones that came in. When they were gone he asked me the make and year of my van. He then told me which light I needed. I told him it was the same one I asked him for over half an hour before that. He said it is Canadian Tire policy to check these things for female customers.

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    Re: Canadian Tire Sucks at Parts - Auto Parts, Defective, Incorrect, Used, Non-Returnable, No Stock

    Nick D-F.: So I was in to the lansdowne canadian tire on Fri, the customer service rep allegedly ordered the part I need, told me it would be in Tues...I leave happy... Today TUESDAY I go back into the parts counter at the above mentioned Canadian Tire..assisted by Gord...who was no help at all, I ask if we can re-order the parts, he says no not until I speak with the other person. It is a $14.99 part...I am so frustrated by the lack of customer service these days!!!

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    Re: Canadian Tire Sucks at Parts - Auto Parts, Defective, Incorrect, Used, Non-Returnable, No Stock

    Mulek C.: Hey parts guy in strathmore alberta Canadian tire!! Remember when I asked that you are sure that's the right U joint for my 1996 Ram 2500 front right. And you said yeah I am sure...WELL YOU WERE VERY WRONG!!!!! One would think that making sure the part is right is pretty important seeing that my trucks on jacks and I have no part and now lose a days work cause the trucks outta commission until I get the part!!! Well done Canadian tire, well done!!

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    Re: Canadian Tire Sucks at Parts - Auto Parts, Defective, Incorrect, Used, Non-Returnable, No Stock

    Jeff-D.L.: Canadian tire? We live almost 1hour from the nearest one and when we need a part or anything else we usually call before we drive the distance....Sound like a good idea? Wrong!!!! Called many times and told yes we have it sometimes even say have 2 or 3 in stock...Now consider the price of gas and the price of the part and the time and expense of driving the distance...Walk to the parts department and told no we don't have any here....but we have one at a store about 1/2 hour from here....drive there and given something that don't even resemble the item we needed....Ok now...will you order it in and have it delivered to the nearest store (1hr from our home)...Yes and then....O forget it....it is like a vicious circle...Canadian Tire...Unless I am in the area, I don't make a special trip there..."Tired" of this...UAP, Walmart, even Used Auto parts get most of our business. And thank God for them....

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    Re: Canadian Tire Sucks at Parts - Auto Parts, Defective, Incorrect, Used, Non-Returnable, No Stock

    Christine A.: you advertise "your bike store" but too difficult to get parts to repair our bikes. If you are "the" bike store, plz, make it possible to get all bike parts

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    Re: Canadian Tire Sucks at Parts - Auto Parts, Defective, Incorrect, Used, Non-Returnable, No Stock

    Fae E.W.: Canadin tire was good at one time now a joke got my son a dirt runner dirt bike in 2007 can't get parts for it any more what's up with that they made a money pass that's all they good for now don't shop there any more come on how do you tell your 11 year old you can't get parts for his bike all it is .... Is money money money not happy

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    Re: Canadian Tire Sucks at Parts - Auto Parts, Defective, Incorrect, Used, Non-Returnable, No Stock

    Chris P.: Or like how they sell crap (Mowers) without offering any way of obtaining spare parts for said mower, this is a case of do it yourself by purchasing a whole new item. Won't make that mistake again. Will be buying from reputable dealers in future.

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    Re: Canadian Tire Sucks at Parts - Auto Parts, Defective, Incorrect, Used, Non-Returnable, No Stock

    An oldie, but a goodie:


    Isobel R.: I went to a Canadian Tire about 20 years ago for spark plugs and an air filter for my 79 Cougar, when the oh so helpful gentleman at the parts counter gave me the box for the air filter I told him it was the wrong one. His reply was "you are a woman what do you know?" Turns out more than him, the filter was for a Kenworth and the spark plugs were for a lawn mower.

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    Re: Canadian Tire Sucks at Parts - Auto Parts, Defective, Incorrect, Used, Non-Returnable, No Stock

    Chris R.: I don't want to shop at a place where the idiot behind the counter can't figure out what an oil filter for a 350 is because his computer won't tell him and without the year and if it has a/c and 100 other things. For christ sake, they've used the same filter for the last 57 years!

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    Re: Canadian Tire Sucks at Parts - Auto Parts, Defective, Incorrect, Used, Non-Returnable, No Stock

    A couple of responses to Crappy Tire's "free tow this weekend" offer:


    Jackie H.: Can't trust,a company that can't sell me the right rad hose for my car. Tried 3 times and still the wrong part, oh yea and they should get staff that can speak English!!!

    Christina S.: Don't even go get a rear light bulb! The looked up my make and year in their "system", then went to my mechanic for a few things to be done and he said it was the wrong one!

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