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Thread: Canadian Tire Sucks at: Tools (Repair Only, Warranty not honoured, No Refund or Exchange)

  1. #11
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    Re: Canadian Tire Sucks at: Tools (Repair Only, Warranty not honoured, No Refund or Exchange)

    The 'Great Tool Spam' continues to 'heat up'!


    Chris F.: I would never buy another master craft power tool again!! Battery on my drill shorted out almost starting a fire and I go to replace it and Canadian tire is asking me for the damn receipt. Well you can only buy master craft at Canadian tire and I didn't have the receipt cause I thought it was no hassle exchange. Boy was I wrong!!!! Never ever again!!!

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    Re: Canadian Tire Sucks at: Tools (Repair Only, Warranty not honoured, No Refund or Exchange)

    John L.: Master craft junk with no warranty again

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    Re: Canadian Tire Sucks at: Tools (Repair Only, Warranty not honoured, No Refund or Exchange)

    Anyone spottin' a pattern here?


    Dave B.: Junk

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    Re: Canadian Tire Sucks at: Tools (Repair Only, Warranty not honoured, No Refund or Exchange)

    Paul D.: when something is advertised as "good for around the house" what they are really saying is "don't try using this on a job that might last longer than 10 minutes" -- buy good quality tools, not cheap junk made in China they will work every time you pick them up and you will have them for life

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    Re: Canadian Tire Sucks at: Tools (Repair Only, Warranty not honoured, No Refund or Exchange)

    Dave H.: If u want tools that last then DON'T buy them from Canada Tire!!!!

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    Re: Canadian Tire Sucks at: Tools (Repair Only, Warranty not honoured, No Refund or Exchange)

    Rob L's Place: These look quite nice, but I have noticed a MARKED DECREASE IN QUALITY of Mastercraft products....they USED to be the tool of choice for me.... I worshipped Canadian Tire.... but not anymore....just like the other comments, the quality is very poor, feels cheap, and they break down under regular use. I even bought a Mastercraft Maximum sliding compound Mitre Saw....and when using it to build a shed....the guard almost got caught IN THE BLADE.... my stepfather ordered me to return it to CT and to NEVER buy Mastercraft again..... I went to Lowes and bought DeWalt. I would gladly return to Mastercraft if they were built well for regular use, and even moreso if they were built in Canada....I would gladly pay more for the quality.

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    Re: Canadian Tire Sucks at: Tools (Repair Only, Warranty not honoured, No Refund or Exchange)

    Art J.: Approved for whose life? Mastercraft drill I have won't charge & batteries discontinued. Same thing with a Sears 15.6 I have. Best idea is buy major brand that has kept the same voltage for a long time, and allows crossover into new lithium batteries at SAME voltage.

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    Re: Canadian Tire Sucks at: Tools (Repair Only, Warranty not honoured, No Refund or Exchange)

    Paul A.: i think CT should not sell inferior made tools made from china,as the store name says CANADIAN tire

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    Re: Canadian Tire Sucks at: Tools (Repair Only, Warranty not honoured, No Refund or Exchange)

    Colin D.R.S.: Garbage

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    Re: Canadian Tire Sucks at: Tools (Repair Only, Warranty not honoured, No Refund or Exchange)

    Peter P.: CT warranty ? I tried returning a 1/4" ratchet , said I have a "replacement" warranty . They tried to give me a kit to fix my old one . It was my 2nd attempt and returned with paperwork proving I was right . Still insistent the kit was the warranty fix , I asked them for a letter from CT saying so , and that would please me . 1/2 hour I watched the manager/owner and his assistant look for it to come up empty handed . Finally , I walked out with my $12 ratchet . Thank you for showing me what returning something at Canadian Tire for warranty purposes is all about . My friend bought a lawnmower , got home , no start , returned same day and was told to take it in for service , 4 weeks wait . Your customer service is good on the phone , in the stores , it leaves a lot to be desired .

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