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Thread: Grudges, Complainers and Other Retailers: Canadian Tire Still Sucks!

  1. #41

    Re: Grudges, Complainers and Other Retailers: Canadian Tire Still Sucks!

    Rona and Loblaws had bad third quarters financially as well as Sears.

  2. #42
    Senior Member CTH8R's Avatar
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    Re: Grudges, Complainers and Other Retailers: Canadian Tire Still Sucks!

    Ah, Crappy Tire!

    It sucks on so many dimensions!

    Obviously there isn’t a standards international unit of Suckage (but if there were, maybe it would be named the “CanTire”?)

    In one sense, Suckage is an individual assessment, based on personal knowledge and experience. They may have lucked into a store that they actually like, with good service, where the harsh default policies are not enforced to the maximum extent, and the owner/dealer seems to actually care about customers, when those people might safely conclude that their local store does not suck as much as the whole chain.

    Other individuals will have come up against dirty stores, indifferent (or even rude) staff, low quantities of sale items, and the bare mimimum (or lower) return policies, etc. They would reasonably that their local store does indeed Suck.

    And the fact that the Corporation has allowed even one store to descend into Suckiness, and cause a reasonable person to conclude that CTC is capable of dropping the ball on standards enforcement, and reasonably conclude that the entire chain sucks – or at least is vulnerable to suckiness.

    And indeed individuals who take a wider view, can educate themselves on the general issues with the whole chain, and find out about just how wide-spread the issues are, most of which have been detailed here. Poor quality products. Terrible automotive service. Poor installations. Poor driver training. The list goes on, and new types of suckiness are being exposed almost daily.

    The other scope of suckiness determination, is societal. Once the tipping point is reached, the public perception of the Brand itself will become wide-spread, and it will no longer be considered as a go-to retailer. Instead, ‘the penny will drop’, and it will be recognized for what it has already become: a glorified Dollar Store, sometimes attached to a poorly-run garage.

  3. #43

    Re: Grudges, Complainers and Other Retailers: Canadian Tire Still Sucks!

    It's interesting to that read that CT/Me/Lawguy would dare to challenge the opions which consumers are forming, that The Red Triangle of Crap sucks.

    But that doesn't mean that consumers have to share their self-serving view.

    Obviously, this is an individual who cares not about the financial hardships being endured by the people who are stuck with expensive, defective items, or whose vehicles have been damage through their carelessnesss.

    And they clearly don't care about the growing list of people who hate their business, or even go so far as to boycott them.

    Well, it's OK if they want to deny the obvious on this forum, and pretend that everythign is hunky dory based on recent financials (ignoring other factors like population changes, economic conditions, demographics, and so on.)

    But that doesn't mean that general puplic opinion is going to shake out the way they are hoping.

  4. #44
    Senior Member CTH8R's Avatar
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    Re: Grudges, Complainers and Other Retailers: Canadian Tire Still Sucks!

    This is SUCH a good example of exactly what we are discussing, and why CT sucks, especially when compared to other stores.

    You simply cannot walk into any other major Canadian retailer, buy a store-brand power-tool, and then be screwed over by the store's return policies in this fashion.

    Quote Originally Posted by CTH8R View Post
    Richard M.: I return a defective nail gun that was brand new unused and a defective Mastercraft product and they told me they wanted to send out for repair I bought it to use that day not to have sent out for repair.
    I suppose there might be some demented consumer out there, just dying to 'donate' to a corporation, and would argue that this is a 'good' policy, but they would be by definition economically irrational.

    The poster also has the standard message: beware that CT even has this policy, watch out for this trap, and stay away.

    The CTers would like to bury this information, but I applaud Local Heros like Richard, who are helping to Get The Word Out! If only more Canadians would do so, and warn one-another, then the naive shoppers would make better decisions!
    Last edited by CTH8R; November 14th, 2013 at 12:47 PM.

  5. #45

    Re: Grudges, Complainers and Other Retailers: Canadian Tire Still Sucks!

    It's interesting, this claim that CT is just like all the other stores, so CT doesn't suck.

    It's so obvious, you have to wonder why they try to deny it:

    Even if every store sucked as much as CT already does? Well, CT would still suck!

    Just sayin', LOL!

  6. #46

    Re: Grudges, Complainers and Other Retailers: Canadian Tire Still Sucks!

    Quote Originally Posted by CTH8R View Post
    There is an interesting theory being proposed, that profits are the one and only measure of whether or not a given business sucks.

    This is the most ridiculous claim ever!
    Did you even read what I posted? Of course you did.
    "Remember business is based on numbers (sales, profits, customer counts, share price, assets, liabilities etc....) "
    That's what I typed. In case you missed it sales, profits, customer counts, share prices, assets, liabilities etc....
    By my count that's 6 metrics by which businesses are measured, not "one and only" as you've misquoted

    That mam is what we call a misrepresentation.

    You're lying to consumers to make it seem as if I'm ONLY driven by profit and greed. I run a business so yes profit is important. 50 people make a living here, not just me. Anyone with a basic understanding of business understands that money is made by having repeat customers spend money. How do you get repeat customers? Good value, good service, convenience, good products, good prices....
    Just so happens there is 20, no wait 30, nope, 40...hang on 50, 60......90 years of proof that we do just that!

    Concrete hard evidence that CAN NOT be disputed by any reasonable person. Math isn't a guess, math isn't open for interpretation. Our math, AKA accounting of our businesses prove it, have proved it and will continue to prove it for many decades to come.

    I can only laugh at your ongoing ridiculousness each day as I take a few minutes of my day to see what ridiculousness you come up with. Who needs the newspaper cartoons, you're all the comedy I need.

    By the way, do some research on the term tipping point as it relates to business and economics before you use it. Dude hasn't even removed one brick in his "brick by brick" CT will fall theory, and you're already thinking critical mass LOL

    Such a misguided man you are. Get a clue

  7. #47

    Re: Grudges, Complainers and Other Retailers: Canadian Tire Still Sucks!

    Now, CtMe/Lawguy/moaner will disagree, but its up to individuals to decide what they think of a store, and wether or not they want to return, ever.

    But here's thing: the people who still go there, clearly don't yet know about all their terrible policies. We know this because we read over and over again, about people who find out, after even years of faithful patronage, that they are one purchase away from being screwed over on a defective or unsatisfactory purchase.

    Then it's all, "Holy Crap! Does that place every SUCK! I'm gonna tell everybody I know!"

    There are reports of some individual stores that don't suck as much, so customers there are happy. But it just takes a new, greedy owner or a an incompetent manager, and all bets are off.

  8. #48

    Re: Grudges, Complainers and Other Retailers: Canadian Tire Still Sucks!

    Quote Originally Posted by CT Challenger View Post
    It's interesting to that read that CT/Me/Lawguy would dare to challenge the opions which consumers are forming, that The Red Triangle of Crap sucks.

    But that doesn't mean that consumers have to share their self-serving view.

    Obviously, this is an individual who cares not about the financial hardships being endured by the people who are stuck with expensive, defective items, or whose vehicles have been damage through their carelessnesss.

    And they clearly don't care about the growing list of people who hate their business, or even go so far as to boycott them.

    Well, it's OK if they want to deny the obvious on this forum, and pretend that everythign is hunky dory based on recent financials (ignoring other factors like population changes, economic conditions, demographics, and so on.)

    But that doesn't mean that general puplic opinion is going to shake out the way they are hoping.
    It's almost like you WANT to illustrate my points with paragraph after paragraph of junk writings.
    Deny the obvious on this forum? This forum is your opinion. I absolutely ignore your opinion because it's not even close to accurate. You try to represent this as if massive amounts of consumers share your opinion on Canadian Tire. You try to make it seem as if our financial strength is only a recent trend. You mentioned in another post about problems with drivers training. One complaint and BOOM it's a national problem.

    You have ZERO concept, in fact LESS then zero concept of how a multi billion dollar company operates. You wouldn't even have a clue of the scope at the multi million dollar level of an individual store. You just simply don't have a clue period

    and it's super

  9. #49

    Re: Grudges, Complainers and Other Retailers: Canadian Tire Still Sucks!

    Quote Originally Posted by CT Challenger View Post
    There are reports of some individual stores that don't suck as much, so customers there are happy. But it just takes a new, greedy owner or a an incompetent manager, and all bets are off.
    LOL here we go again, it's only about the policies for you. The policy, the policy, the returns, the returns. Your benchmark isn't everyone's benchmark. I've been a consumer for several decades. Naturally a lot of purchases have come from Canadian Tire but many have come from other places as well. Funny how I have a workshop and garage full of tools that I personally use to do everything from weld to build walls, a kitchen full of appliances that we cook and bake with and a storage shed with my lawn mower, trimmer, leaf blower, snow thrower, hedge trimmer etc.... and the need to warranty or return anything of any significance has come up twice that I can recall. a broken hedge trimmer and problem with a drill. I'm sure you will make it seem as if I magically got the only products that work and stand the test of time lol nobody will believe you.

    ...incidentally if since you say "all bets are off" guess what, I won the bet. I won the bet when I put everything I own into a successful franchise.

  10. #50

    Re: Grudges, Complainers and Other Retailers: Canadian Tire Still Sucks!

    Quote Originally Posted by CT Challenger View Post
    Now, CtMe/Lawguy/moaner will disagree, but its up to individuals to decide what they think of a store, and wether or not they want to return, ever.
    Oh no, I will 100% absolutely positively agree, it is up to each person to decide where they shop, what they buy and when they buy it. Great news is, for decades and decades, right up until this minute, they keep on choosing Canadian Tire.

    It also bears mention that in 2012, consumers did not have the option of shopping at Target here in Canada. Now, they do. Yet our sales grew, with as you once called it a giant red bullseye coming north of the border. I'm sure you once claimed that Target would be our death lol


    Another stellar prediction by one of three resident retail, economic, consumer behaviour, consumer law experts.

    Remember, Forzani was an insolvent company
    baahhhahahahhahaha

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