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Thread: Grudges, Complainers and Other Retailers: Canadian Tire Still Sucks!

  1. #71
    Senior Member CTH8R's Avatar
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    Re: Grudges, Complainers and Other Retailers: Canadian Tire Still Sucks!

    Well, at least we were able to get Sangria5 to confess that, yes, they would not like a "Repair Only" policy.

    Now for the next phase: getting them to admit that Crappy Tire has this policy on more products than any other retailer, and that many stores (like Costco and Walmart) do not have this policy on ANY products!

    Gosh, maybe there IS hope for Sangria!

    A new week, and a whole new world of possibilities!
    Last edited by CTH8R; November 18th, 2013 at 07:27 AM.

  2. #72

    Re: Grudges, Complainers and Other Retailers: Canadian Tire Still Sucks!

    Quote Originally Posted by Sangria5 View Post
    It WAS Walmart where I had to deal with Sony directly for my warranty.
    yes but im guessing it was after the initial 90 days or whatever right?thats the difference.h8r i dont believe sangria is mr owner reincarnated,he is just trying to weigh up both sides of the coin,and to you sangria keep it up.just try not to churn out the same old shit that mr owner/lawguy have been doing for a good while now,we have explained why what they say is bullshit,and theres no need to regurgitate old stuff!

  3. #73

    Re: Grudges, Complainers and Other Retailers: Canadian Tire Still Sucks!

    actually Wildhorse, it was only after 10 days. Sony did replace the stereo though, even though I had to send it to them first. I do not know whow owner/lawguy is but have read his posts at times. he is too one sided the other way.

  4. #74

    Re: Grudges, Complainers and Other Retailers: Canadian Tire Still Sucks!

    Quote Originally Posted by CTH8R View Post
    Well, at least we were able to get Sangria5 to confess that, yes, they would not like a "Repair Only" policy.

    Now for the next phase: getting them to admit that Crappy Tire has this policy on more products than any other retailer, and that many stores (like Costco and Walmart) do not have this policy on ANY products!

    Gosh, maybe there IS hope for Sangria!

    A new week, and a whole new world of possibilities!
    I think that costco has the best return policy of all big retailers from what I have read. There is not one near me, so I don't even know what they carry. They are also Canada's biggest retailer in sales. I like reading the comments from consumers on everybody's site. Some happy, some not.

  5. #75
    Senior Member CTH8R's Avatar
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    Re: Grudges, Complainers and Other Retailers: Canadian Tire Still Sucks!

    Quote Originally Posted by Sangria5 View Post
    actually Wildhorse, it was only after 10 days. Sony did replace the stereo though, even though I had to send it to them first.
    Interesting. Sangria claims there wasn't a refund or over-the-counter exchange after only 10 days. This was for a "stereo", which I believe falls under "home audio".

    The Walmart Canada site at Walmart.ca Help Centre: General Return Policy says:


    Return Policy

    Sometimes clothes donít fit right, an appliance breaks, or youíre just not happy with what you bought. We can help.

    --------------------------------------------------------------------------------

    If I buy something from Walmart, can I return it?

    Yes, (with just a few exceptions). We know that sometimes you buy something that doesnít work out the way you had hoped, and for that reason we did our best to make a return policy that is helpful for you.

    Almost anything you buy from Walmart Canada stores may be returned within 90 days from when you bought the item, and for online purchases, within 90 days of the day you received your merchandise. There are a few exceptions you should know about, which are listed below:

    Within 14 days

    Computers, tablets, laptops, monitors, printers, camcorders, digital cameras, portable video players, GPS units, wireless prepaid phones
    Contract postpaid phones*

    (*Conditions may vary by carrier. See plan terms and conditions).

    Within 30 days

    Televisions, DVD players/recorders, home audio systems, telephones, MP3 players, airbeds, tents, pools, prescription eyewear, air conditioners, outdoor power equipment**

    (**All fuel powered equipment must be returned to the store, whether purchased in store or on Walmart.ca)

    I have to wonder why Walmart Canada would violate their own policy, and take 20 full days off the return policy for Sangria?

    You know, I watch the Walmart Canada Facebook page, too. They even have a thread on their where people can post general comments, both good and bad. And something you'll almost never see there, is a case where Walmart Canada isn't following their own policy.

    I can't help but think there must be more to this story, than what Sangria is letting on.

    I mean, couldn't they have just pointed to the sign and said, "Well, it says on the wall behind you that I can return a 'home audio system' within 30 days, so why don't you just give me a refund?"


    I must say, it was very refreshing to read the wonderful policy at Walmart Canada!

    Nothing on there about "warranty" at all!

    Nothing about "manufacturer" or even "defect"!

    In fact, it says, "Sometimes clothes donít fit right, an appliance breaks, or youíre just not happy with what you bought. We can help."

    Imagine that!

    "We can help".

    What do you see at CT?

    Something totally different, that's for sure!

  6. #76

    Re: Grudges, Complainers and Other Retailers: Canadian Tire Still Sucks!

    They said it was because I installed it. Something has changed at Walmart. They used to take things back without a receipt before too. I agree that their return policy is better or the same as Canadian tire or home depot.

  7. #77
    Senior Member CTH8R's Avatar
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    Re: Grudges, Complainers and Other Retailers: Canadian Tire Still Sucks!

    Hey, you need to learn more about Crappy Tire's crappy return policies. I challenge you to see which of the many scenarios are "the same" elsewhere, ie any that are NOT worse at CrappyTire.

    Be sure and include all the little loop holes and traps CT creates, especially ones that don't even exist at other retailers.

    Check out return periods (90 days, 30 days, 14 days, even NO days).

    Check out the various restrictions (refund, exchange only, repair only, non-returnable).

    Check out all the product categories with blanket restrictions (bicycles, gasoline powered, inflatable, electronic, etc.)

    Check out the different rules if its defective or just unwanted.

    Check out the different rules for used, opened and unopened.

    Check out the rules for seasonal and discontinued.

    The list goes on and on - always a loophole to explain why they are planning to keep your money.

    I think there are some scenarios in there where CT is no worse than the other big stores.

    Heck, there might even be a scenario where CT is actually better!

    But your homework, is to see if you can find one!

    Happy Hunting - let us know what you find!

  8. #78

    Re: Grudges, Complainers and Other Retailers: Canadian Tire Still Sucks!

    Agreed. Canadian Tire has return policies I don't like also. They all do. Sometimes it is just the person you get to deal with. I checked out the Walmart facebook page you mentioned. Both likes and dislikes. My only point has been that return policies and warranties should be black and white everywhere. No grey areas.

  9. #79

    Re: Grudges, Complainers and Other Retailers: Canadian Tire Still Sucks!

    Quote Originally Posted by Sangria5 View Post
    Agreed. Canadian Tire has return policies I don't like also. They all do. Sometimes it is just the person you get to deal with. I checked out the Walmart facebook page you mentioned. Both likes and dislikes. My only point has been that return policies and warranties should be black and white everywhere. No grey areas.
    i must say im surprised you didnt get a refund from walmart.did you actually return the stereo within 10 days or was that just when it went wrong?as h8r says its unusual for walmart not to honour their own policies.actually until some of us actually get a problem with something and whichever store refuses to exchange/refund something,none of us even looked at policies.until we get bitten.
    you say all stores have return policies none of us like.again mainly true,we would all love to return a TV cos it stopped working after 15 years,BUT what we are doing here on this site is exposing the fact that CTs return policies are FAR WORSE than any of the other major retailers(with the possible exception of target,i dont know how their policies compare)and unless proven otherwise this is FACT.

  10. #80
    Senior Member CTH8R's Avatar
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    Re: Grudges, Complainers and Other Retailers: Canadian Tire Still Sucks!

    Well, Sangria, I'm glad to hear that you finally managed to find something negative to say about Crappy Tire, at least on a different thread.

    Congratulations - maybe you are starting to see the light?
    Last edited by CTH8R; November 22nd, 2013 at 06:08 PM.

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