Steven Glickman
New member
Unfortunately I need to share something very important about Canadian Tire's return policy. I'm not sure if it was always like this or if they are recent changes, but I'm sure if you are aware you might think twice about purchasing there. They DO NOT accept any returns for open packaging. I tried to return an LED light because I did not like it and they refused to take it back because I had opened the clamshell packing. I explained that there is no way I could possibly know whether I liked it or not without opening the package. I was informed that regardless, the policy is NO RETURNS for open packaging. I called the corporate office make sure this was indeed Canadian Tires policy and not just a misinformed clerk at the returns counter and yes indeed this policy was confirmed by a representative at their corporate office "NO RETURNS ON OPENED PACKAGING". I thought I would share this with my friends, as you may want to consider purchasing your products from Walmart or Costco (much more consumer friendly return policy) and they carry more or less the same merchandise.