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Thread: Need Help on how to deal with Canadian Tire

  1. #1

    Angry Need Help on how to deal with Canadian Tire

    I bought a MasterCraft Air Compressor at the Cambie street store. I took it to Mayne Island to use to pump up a backhoe tire and it broke in 2 minutes the first day of use (second day I owned it). Basically the connecting rod to the compressor piston shattered into hundreds of pieces (yes - I did check the oil level first). Unfortunately, my receipt got misplaced (Murphy's Law - I have receipts for everything in the last 12 years except this one apparently). When I took it back to the store, my credit card receipt was not good enough and they would not return my money without an itemized receipt. Instead they offered me a store credit. I reluctantly took it but found out when I got home it expires in 2 months. This was not explained to me at the store!! This means I basically handed Canadian Tire $165 and have nothing in return. I won't buy any more crappy MasterCraft products. The only thing that comes to mind is to buy $165 worth of spray paint and write "Canadian Tire Sucks!!" all over the outside of the building.

    In the last twenty years I probably have spent over $7500 at Canadian Tire. They have lost a customer for life unless this gets resolved.

    Anyone have any ideas??? I would hate to have to cost them $100,000 ++ in lost customers like I did with Rheem Canada and HillCrest Plumbing (both acted like criminals) but since I have a well followed blog and big audience I will definitely cost pass this story around if I don't get satisfaction.

    Technoracle (a.k.a. "Duane's World"): Buying a hot water heater? Read this first. Don't buy Rheem

    Thanks in advance.

    /n

  2. #2
    Posted by an unregistered user Guest-0104's Avatar
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    Re: Need Help on how to deal with Canadian Tire

    Go buy a gift certificate with your credit. Then you don't have an expiry date.

  3. #3
    Burned by Crappy Tire
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    Re: Need Help on how to deal with Canadian Tire

    You can sue in the Small Claims Court .
    You only need $ 75 to file . Need No paralegal No Lawyer
    The Small Claims will give you a form to fill out.
    or you can get the form through Ontario government Web Site (I am in Ontario)
    and all the information you need .
    Ministry of the Attorney General - Small Claims Court Guides to Procedures
    Also an easy with simple examples and instructions to follow,
    an excellent source of Small Claims Courts Must Read information,
    from Ontario Government:
    http://www.attorneygeneral.jus.gov.o...a_Claim-EN.pdf
    You Do Not need proof,evidence etc. (courts do not operate like Crappy Tire policy).
    Try to have all you need for the day of the court, on your filling use extra paper
    and preferably typed and try to give dates and times so you give extra weight as much as
    you can .
    and make sure You make a precise amount of dollars claim and how you got to that.
    The Judge can NOT award you rough or fictional figures.
    Try to make understandable your case to the judge, and if you think someone can help you as witness
    or just helper take him/her with you.
    The ODDS are on your side especially if the crappy tire ran with a lot of troubles before you
    in the same court or such in my case they did not come and my claim awarded in their absence.
    They sent a letter to the court that with a copy of my signed estimate
    for $ 2,300 . Their letter was not valid as they had to fill out a specific form to comply with the
    court rules and procedures. And although I signed for and paid for does not mean that I can not
    claim back since there was no service performed as per their own promises.
    For SUING use the: Canadian Tire,
    Store ###,Address and postal code
    and the business Name of the Owner of that store.

  4. #4
    Posted by an unregistered user Guest-0140's Avatar
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    Re: Need Help on how to deal with Canadian Tire

    Credit notes can only be used for merchandise. Not gift cards.

    My suggestion is to get your print out of your credit card and have them look up your itemized recepit. It can be done EASILY. All they need is the date, and your card number to search it up. And then you can get your refund. Them not doing that is just plain fucking laziness. If people lose their receipts at my store, this is the first thing we offer.

    The credits at my store expire after 30 days though.

  5. #5
    Posted by an unregistered user Guest-0181's Avatar
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    Re: Need Help on how to deal with Canadian Tire

    Just buy a new compressor & return the old one in the new box. Keep doing that. Call Canadian Tire Mastercard and complain to customer relations. Also if you have a card from there, threten to cancel. They usually will offer $20 to $30 in CT $.I worked there for 4 years. Have very poor things to say about their so called "honesty, dignity and respect" They will give you something if you gripe enough. I f one rep wont credit you, hang up and call another or just ask to spk to their supervisor.

  6. #6
    Posted by an unregistered user Guest-0164's Avatar
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    Re: Need Help on how to deal with Canadian Tire

    Quote Originally Posted by Unregistered View Post
    Just buy a new compressor & return the old one in the new box. Keep doing that. Call Canadian Tire Mastercard and complain to customer relations. Also if you have a card from there, threten to cancel. They usually will offer $20 to $30 in CT $.I worked there for 4 years. Have very poor things to say about their so called "honesty, dignity and respect" They will give you something if you gripe enough. I f one rep wont credit you, hang up and call another or just ask to spk to their supervisor.
    That is flat out theft you no good piece of shit. It is people like you that make customer service employee's not trust there customers. It is becasue of people like you that honest people cant get a hassle free return. If your scam works then that item will go back on the shelf and some poor person will buy a used item and blame Canadian Tire. And keep calling and bitchin like a spoiled 2 year old so you can get free stuff you dont deserve, your parents should have done a better raising you instead of the scum of the earth that you turned out to be.

  7. #7
    Posted by an unregistered user Guest-0164's Avatar
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    Re: Need Help on how to deal with Canadian Tire

    Quote Originally Posted by nickull View Post
    I bought a MasterCraft Air Compressor at the Cambie street store. I took it to Mayne Island to use to pump up a backhoe tire and it broke in 2 minutes the first day of use (second day I owned it). Basically the connecting rod to the compressor piston shattered into hundreds of pieces (yes - I did check the oil level first). Unfortunately, my receipt got misplaced (Murphy's Law - I have receipts for everything in the last 12 years except this one apparently). When I took it back to the store, my credit card receipt was not good enough and they would not return my money without an itemized receipt. Instead they offered me a store credit. I reluctantly took it but found out when I got home it expires in 2 months. This was not explained to me at the store!! This means I basically handed Canadian Tire $165 and have nothing in return. I won't buy any more crappy MasterCraft products. The only thing that comes to mind is to buy $165 worth of spray paint and write "Canadian Tire Sucks!!" all over the outside of the building.

    In the last twenty years I probably have spent over $7500 at Canadian Tire. They have lost a customer for life unless this gets resolved.

    Anyone have any ideas??? I would hate to have to cost them $100,000 ++ in lost customers like I did with Rheem Canada and HillCrest Plumbing (both acted like criminals) but since I have a well followed blog and big audience I will definitely cost pass this story around if I don't get satisfaction.

    Technoracle (a.k.a. "Duane's World"): Buying a hot water heater? Read this first. Don't buy Rheem

    Thanks in advance.

    /n
    Seems to me like there is more to this story, for starters CT could take you credit card number and search there back end pos system (not a simple thing todo like that other post said.... system is meant for record keeping not searching for lost receipts), second they wouldn't need to do that since they have their front end pos (point of sale) which does have a search feature meant for looking up receipts (can find any debit or credit purcahase assuming you have the card still and you know the month of purchase), third if you did have your credit card statement and the CT purchase on the statement then that is considered proof of purchase (my store does it all the time)..... also this will be the third retailer that has "wronged" you..... seems to be a pattern forming.

  8. #8

    Re: Need Help on how to deal with Canadian Tire

    Quote Originally Posted by nickull View Post
    I bought a MasterCraft Air Compressor at the Cambie street store. I took it to Mayne Island to use to pump up a backhoe tire and it broke in 2 minutes the first day of use (second day I owned it). Basically the connecting rod to the compressor piston shattered into hundreds of pieces (yes - I did check the oil level first). Unfortunately, my receipt got misplaced (Murphy's Law - I have receipts for everything in the last 12 years except this one apparently). When I took it back to the store, my credit card receipt was not good enough and they would not return my money without an itemized receipt. Instead they offered me a store credit. I reluctantly took it but found out when I got home it expires in 2 months. This was not explained to me at the store!! This means I basically handed Canadian Tire $165 and have nothing in return. I won't buy any more crappy MasterCraft products. The only thing that comes to mind is to buy $165 worth of spray paint and write "Canadian Tire Sucks!!" all over the outside of the building.

    In the last twenty years I probably have spent over $7500 at Canadian Tire. They have lost a customer for life unless this gets resolved.

    Anyone have any ideas??? I would hate to have to cost them $100,000 ++ in lost customers like I did with Rheem Canada and HillCrest Plumbing (both acted like criminals) but since I have a well followed blog and big audience I will definitely cost pass this story around if I don't get satisfaction.

    Technoracle (a.k.a. "Duane's World"): Buying a hot water heater? Read this first. Don't buy Rheem

    Thanks in advance.

    /n
    How is it Canadian Tires responsibility if you lost your receipt? Receit is proof of purchase, perhaps you should grow up and not blame others for your problems. ??? and how does your $7500 in twenty year relate to you cost CT 100,000+ ? Also how do you know that you cost those other company any money at all???? You sir are a complete tool who thinks allot more of himself than he should... seriously i took a look at your profile... tool

  9. #9
    Posted by an unregistered user Guest-0185's Avatar
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    Re: Need Help on how to deal with Canadian Tire

    Rule number one about dealing with Canadian Tire:

    Never deal with Canadian Tire!

  10. #10
    Posted by an unregistered user Guest-0164's Avatar
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    Re: Need Help on how to deal with Canadian Tire

    Quote Originally Posted by Unregistered View Post
    Rule number one about dealing with Canadian Tire:

    Never deal with Canadian Tire!
    wow clever.... think of that all by yourself

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