
Originally Posted by
CT_MANAGER
I could go on and on :-)
Actually perhaps I will.. FYI: The next time you purchase a wetvac' be sure to actually look INSIDE the dust container itself as many times the hose, instructions, clips, and accessories are in there. I can easily say I must have have at least 10 people so far come in extremely angry having driven down from miles away because it was "defective" missing everything ("oh someone returned this because it's missing everything") only to have me ask if they opened the container and once again there is everything. Course it then ends up being an argument with me how cashiers are supposed to know this and tell the customers to use "common sense" and look everywhere before making an assumption.
Here is an excellent example: Just the other day we had a lady come in with a computer desk that she put together. The desk is entirely broken up (chipboard) after she claims she had put it together herself. She went to put the computer on it (while still unstable) and it completely collapsed breaking into pieces at the seams. I asked her if she followed all the instructions and she claimed she did, yes.
I then looked at the box and NONE of the locking clips were installed and even still in the bag. To put it bluntly, she screwed in the posts but not the LOCKS (you twist with a screwdriver to lock onto the clips) and of course there is nothing holding it together.
I refused to take it back as we could not possibly claim it as defective in the shape it was in nor is it in anyway the fault on the store, nor manufacturer but that of the customer. Unfortunately for her, I suppose this was a lesson learned on how to waste $200 in 1 hour. Instructions are there for a reason and so are receipts.
Please for the sake of EVERYONE including yourself, read them, keep them and take care of what you have or use. Less stress, less arguments, less complaining, headaches, and more time for yourself to do other things that you want to do in your life :-)
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