Thread: Simoniz Scam

Originally Posted by Unregistered

Just to clarify:

- Despite some vague accusations, no incorrect information was contained in the above post.

- The information presented on the return policies of the above products were confirmed via the web site, by inferring the policy from the warranty statement (yet another hoop that CT makes you just through).

- Information on the Simoniz 1800 electric can be found here: Simoniz 1800 PSI Electric Pressure Washer | Canadian Tire. Note: "Repair Only".

- The Karcher 1800 from CT was not discussed by the original poster.

- For CT's details on the Karcher 1800, see: Karcher X-Series 1800 Electric Pressure Washer | Canadian Tire. Note the price: $249.99.

- No information has been presented on this thread regarding any sale prices on the Karcher 1800 at CT, so any claims regarding these prices should be viewed with suspicon. Regardless, any sale price that may have existed was not available to the original poster, and is not available to customers now.

- The CT site has no details on the return policy of the Karcher 1800.

- For details on a Karcher 1800 from Costco for $199.99 (less than the price at CT), see here: Costco - Kärcher 1800 PSI Electric Pressure Washer

- Canadian Tire has a policy against providing refunds (or sometimes even exchanges) for defective pressure washers, but other major retailers have a policy to provide refunds.

- Canadian Tire has a policy against providing refunds when a customer is not happy after trying out a product, but other major retailers have a policy to provide refunds.

- For these reasons, and many others, it is best to avoid CT.

Why do those who claim to represent CT post so much misinformation and so many lies here?

Really? I'm interested in what retailers have a policy that allows a return after the customer has tried it out and doesn't like it? Which retailers have this policy?

you don't sound interested

you just sound like a typical lazy ct rep

maybe spend the 1 minute to find the answers that are already posted on this web site

Originally Posted by CTH8R

you don't sound interested

you just sound like a typical lazy ct rep

maybe spend the 1 minute to find the answers that are already posted on this web site

Try to keep up with those that have more intelligence than you. That was another rhetorical question to call you on your lies, each and every day. Boy, are you dumb....never ceases to amaze me....LOL

Originally Posted by Unregistered

Try to keep up with those that have more intelligence than you. That was another rhetorical question to call you on your lies, each and every day. Boy, are you dumb....never ceases to amaze me....LOL

don't forget to check out all the other store's policies, and how they let consumers return products they aren't happy with

kind of a new paradigm to the self-appointed ct reps who dont want to admit how much canadian tire sucks

have fun learning what customers service is all about

Originally Posted by Unregistered

don't forget to check out all the other store's policies, and how they let consumers return products they aren't happy with

kind of a new paradigm to the self-appointed ct reps who dont want to admit how much canadian tire sucks

have fun learning what customers service is all about

What's this "self appointed" crap that keeps coming up? I don't need your approval to represent Canadian Tire, my name is on the front door of the store.... that's as appointed as it gets my friend.

Admit Canadian Tire sucks? i will not admit YOUR version of what you consider to be the truth. Your opinion is that Canadian Tire sucks. On a shitty weather afternoon with still a few hours open over 500 customers have spent money here, and spent on average of a few pennies under $59.00. You know what that tells me? in this small Canadian community, where customers can choose Home Hardware & Walmart or make a quick drive to the next locale and have Home Depot, Rona etc.... as well as a half dozen other smaller retailers, they came here. So what does that mean.... that means that my approval comes from our customers who have other options, and choose us as their prime choice....over and over and over again.

I appoint myself the owner of a valuable resource to this community, and the community gave me their supporting vote.
So put that in your Walmart pipe and smoke it!

Originally Posted by Unregistered

don't forget to check out all the other store's policies, and how they let consumers return products they aren't happy with

kind of a new paradigm to the self-appointed ct reps who dont want to admit how much canadian tire sucks

have fun learning what customers service is all about

I'll jump in on that....looks like I'll best last years day with over $35000.00 in sales today. Probably will be over 800 customers....not sure, I left at 1:00. Did about 40 returns this morning....all but one was A-OK with the customer. One guy thought that a lifetime warranty meant you only had to buy one for the rest of your life. Had a torque wrench for 6 years and the thing looks like it was WELL used. Couldn't give him a free one....normal wear and tear isn't covered....wasn't a happy guy.....never shopping here again....blah, blah, blah.
So started wondering ......1 guy, 800 customers.....the percentage seemed pretty low....kinda like views to this site and actual total CT visits....microscopic in comparison.

Alberta

So..... I lost track of which thread was covering which topic. Previously there was some discussion around showing a drivers license to verify a return or a credit card purchase at a Canadian Tire store. The concern about protecting your privacy and that CT clerks were going to steal your information and use it for fraud.
Check out this little article in regards to Leons

You might note specifically the sentence referring to major information breaches at Winners, Sony, Epsilon and Honda. Check out the absence of a name....Canadian Tire. So depsite your accusations, AGAIN look what's happenign with other companies and not at CT.

Your information is safe.... or is it?

Sony? Technology giant Sony fucked up and lost millions of customers sensitive data.
Do you REALLY know what's going on in the retailing/selling world or just that you assume CT does it all wrong?

You don't know, clearly

If even some of the fantastic yards spread by the self-appointed CT rep were true, we wouldn't be hearing from them at all.

No, there would be no valid reason for them to post here at all, if the following were actually true:

- If the stores really didn't lose any money by giving refunds for defective goods.
- If the law professors, law students, and the many consumer rights experts are all wrong.
- If consumers really aren't entitled to a refund for a defective product.
- If no other retailers (like Costco, Walmart or Home Depot) were giving refunds for defective goods.
- If only a tiny, insignficant number of people read this web site.

But do consumers hear silence from the self-appointed CT rep?

Do we see any credible evidence presented to support any of those claims?

No, we do not.

Instead, what do consumers see?

- Post after disgusting post, making it look like CT owners are motivated mainly by greed.
- Denial after denial about Crappy Tire's own policies.
- Lie after lie about the rights of consumers.
- Denail after denial of other retailer's superior policies.
- Lie after lie about what consumers have written here.
- Ridiculous posts on crazy topics like unions, "sucks.com" sites and donate buttons.
- Day after day of insulting posts about consumers who share information with other consumers on a pro-consumer site.

What impression does this create?

How are consumers to interpret the motivations of the self-appointed CT representative?

Frankly, it's hard not to see this as efforts to protect a profitable "Simoniz Scam".

An apparent scam that has been expanded to include a host of other "repair only" products.

And now to an untold number of products with the "No Warranty" warranty.

Products even CT staff tell us not to buy.

Not very convincing to consumers, self-appointed CT rep.

Not very convincing at all.

Originally Posted by Unregistered

If even some of the fantastic yards spread by the self-appointed CT rep were true, we wouldn't be hearing from them at all.

No, there would be no valid reason for them to post here at all, if the following were actually true:

- If the stores really didn't lose any money by giving refunds for defective goods.
- If the law professors, law students, and the many consumer rights experts are all wrong.
- If consumers really aren't entitled to a refund for a defective product.
- If no other retailers (like Costco, Walmart or Home Depot) were giving refunds for defective goods.
- If only a tiny, insignficant number of people read this web site.

But do consumers hear silence from the self-appointed CT rep?

Do we see any credible evidence presented to support any of those claims?

No, we do not.

Instead, what do consumers see?

- Post after disgusting post, making it look like CT owners are motivated mainly by greed.
- Denial after denial about Crappy Tire's own policies.
- Lie after lie about the rights of consumers.
- Denail after denial of other retailer's superior policies.
- Lie after lie about what consumers have written here.
- Ridiculous posts on crazy topics like unions, "sucks.com" sites and donate buttons.
- Day after day of insulting posts about consumers who share information with other consumers on a pro-consumer site.

What impression does this create?

How are consumers to interpret the motivations of the self-appointed CT representative?

Frankly, it's hard not to see this as efforts to protect a profitable "Simoniz Scam".

An apparent scam that has been expanded to include a host of other "repair only" products.

And now to an untold number of products with the "No Warranty" warranty.

Products even CT staff tell us not to buy.

Not very convincing to consumers, self-appointed CT rep.

Not very convincing at all.

Okay Mr. Convincing lets check these off starting at number 1 on your list. Since you're the expert, you answer the questions as i pose them.

Losing money on a defective item return. Tell me how are defective returns processed and paid for (or not) between the store, the corporation and the vendor of the product? who pays who and./or who gets the defective product? Who loses, who pays?

Begin

it’s always entertaining when the self-appointed ct rep starts treating this like some kind of help line

as if they can pose questions on this site, and ordinary consumers are supposed to come up with answers

lately there have been a lot of requests for consumers to do their research for them

i guess it's because the self-appointed ct rep can't do any effective research on their own

if they were the experts they claim to be, they should know the answers already

and just go ahead and post the information

but all we get are the same tired links to sites with incomplete or outdated information

or zillions of links to manufacturer's warranties - lol

i suppose we'll have to spend the next couple months scrolling past all the reminders from the self-appointed ct rep

reminders about their information requests that remain unfulfilled - lol

hey - lets check out there list of unanswered questions

what's that - only 86 views?

i guess nobody is really interested in the answers - just this one self-appointed rep

pretty pathetic when you think about it

luckily consumers already have all the information they really need