Thread: Simoniz Scam

heres this favorite all time link again

How to get a refund from Canadian Tire - moneyville.ca Blogs

Say, didn't Ellen cite a similar consumer protection law, y'know the one the judge used in his decision against Crappy Tire?

Damn, crappys is running out of legs to stand on. Maybe that's why I've heard them referred to as lying snakes lol.

Hey nice find on the pressure washer lawsuit!

I was given the S1750 as a christmas gift and just opened the box this weekend to use the washer. Right out of the box there we bolts missing to keep the handle together. Went and bought some so I could assemble it.

Used it for about 5 minutes. Then the handle started leaking badly. Took it apart. Yeah it's a cheap plastic tube that leaks at the seam. What kind of garbage is that? Yeah I'm screwed. Called Simoniz, they will happily ship me another handle for $37.36. Why? What for? So that one can leak after 5 minutes or less?

What should have happened is the CSR should have said "Sir we are aware that there is a defect in the handle and we are sending you a new one that has been re-engineered, for no charge".

Complete scam. Complete crap. Proudly manufactured in the PRC (People's Republic of China). Remember when they were at least willing to say "Made in China"?

Originally Posted by Unregistered

This is typical of Canadian Tire and the more people who learn about it, the better off we'll be. The whole Canadian Tire policy on returns is something like this, "We've got your money now, so fuck you!"

Ha ha this is what they told me too when I tried to return mine they told me I used it and now it is mine so I went home and called customer relations they told me the stores all have 30 day over the counter exchange on simonez washers so I told the lady to email this to the stores manager he was pissed but exchanged the product for me then I drove to a different canadian tire and returned my new unopened one for a full refund ha ha I win it was very hard for me not to call the store manager where I originally purchased it to gloat took three hours but I won ha ha screw u Ct

Originally Posted by Unregistered

Ha ha this is what they told me too when I tried to return mine they told me I used it and now it is mine so I went home and called customer relations they told me the stores all have 30 day over the counter exchange on simonez washers so I told the lady to email this to the stores manager he was pissed but exchanged the product for me then I drove to a different canadian tire and returned my new unopened one for a full refund ha ha I win it was very hard for me not to call the store manager where I originally purchased it to gloat took three hours but I won ha ha screw u Ct

Yep, you're a winner. Gloat away.

Originally Posted by Unregistered

Ha ha this is what they told me too when I tried to return mine they told me I used it and now it is mine so I went home and called customer relations they told me the stores all have 30 day over the counter exchange on simonez washers so I told the lady to email this to the stores manager he was pissed but exchanged the product for me then I drove to a different canadian tire and returned my new unopened one for a full refund ha ha I win it was very hard for me not to call the store manager where I originally purchased it to gloat took three hours but I won ha ha screw u Ct

Good for you!

Many of the Simoniz equipment has been deemed "repair only" by Crappy Tire, and I'd be surprised if Customer Relations said you could take it back in 30 days if it was used and found to be defective.

But some are "exchange only", especially the electric ones (not gas-powered), and the manager should have given you an exchange without a hassle.

Any idea why he gave you problems returning it? Was it "exchange only", or was it "repair only"? If you happen to know the part #, that would help, too. Which store did you buy it from?

That information would help other consumers know what store to avoid, and which products are a problem.

Anyway, thanks for sharing your story.

And, thanks for those ideas:

- Get Customer Relations to email or fax the manager.
- Return the unopened unit to another store for a refund.

Sounds like Crappy Tires is the last place consumers should go for pressure washers - or anything else that might be defective.

Originally Posted by Unregistered

Ha ha this is what they told me too when I tried to return mine they told me I used it and now it is mine so I went home and called customer relations they told me the stores all have 30 day over the counter exchange on simonez washers so I told the lady to email this to the stores manager he was pissed but exchanged the product for me then I drove to a different canadian tire and returned my new unopened one for a full refund ha ha I win it was very hard for me not to call the store manager where I originally purchased it to gloat took three hours but I won ha ha screw u Ct

Good for getting your money back! But I hope you learned your lesson and stay away from that crappy store. 3 hours with a receipt, private information taken from your ID, plus a call to customer service to fax them the same policy they have already all over their store, plus all those multiple trips on the road, is too much just for an exchange . Say, didn't a CT Owner claim that they're bound by store policies?

3 hours and then some of your free time is outrageous. It's time you could've used for more fun things.
Does it look like CT Owner red shirt tried to screw this customer?

Originally Posted by Unregistered

Yep, you're a winner. Gloat away.

Hey, I am a winner and I don't shop at Crappy Tiers any more.

Originally Posted by Unregistered

Good for getting your money back! But I hope you learned your lesson and stay away from that crappy store. 3 hours with a receipt, private information taken from your ID, plus a call to customer service to fax them the same policy they have already all over their store, plus all those multiple trips on the road, is too much just for an exchange . Say, didn't a CT Owner claim that they're bound by store policies?

3 hours and then some of your free time is outrageous. It's time you could've used for more fun things.
Does it look like CT Owner red shirt tried to screw this customer?

Private information from your ID? oooh that's an add on.
Customer didn't say that, you just made it up.

LIAR

Originally Posted by Unregistered

Private information from your ID? oooh that's an add on.
Customer didn't say that, you just made it up.

LIAR

it's a known fact you take customers private id information for returns

Ct owners how about the truth, you've posted it many times before for fraud prevention, isn't that right?