
Originally Posted by
Unregistered
what is it with these ct rep's suddenly replying to posts from 2009?
it's safe to assume that this highly suspicous story doesn't involve a gas-powered Simoniz pressure washer (check out the thread's name for why this is ironic) or any other 'repair only' product, either.
and of course it won't involve one of the many "no warranty" products.
i wonder if this possibly fictitious 'customer' asked for a refund? probably not - they wouldn't be so hap-hap-happy.
i suppose it's possible that an actual retailer might have 'gone out of their way' for a nice, polite customer, and 'bent the rules', to offer them more than the store's policy calls for.
in any case, this un-named "item" would surely have been promptly and fully refunded at costco, home depot, or even walmart. something that not even on the regular menu at you-know-where.
does person/ct-rep who wrote even know about the superior policies at other stores?
if they did, i suspect they don't want other consumers to know about it.
makes me kind of glad they took the time to share their 'story' with us.