
Originally Posted by
DavidLeR
Certain products tend to be purchased for a 'free rental' - the buyer never intended to keep it, but only wanted to use it once or twice, then return it. I suspect that's part of your problem, even though it's unopened.
Things like receipts and the amount of time that has passed can cause you problems - I guess that's why there are so many questions.
There is no law that says a store has to take an item back, just because you changed your mind, even if it's unopened, unused and pristine.
Many store offer true "no-hassles" returns, but lots of problems are reported with Canadian Tire stores. They say they "reserve the right" to refuse a return. It's at their discretion.
You might be able to talk them or the head office into giving you a refund. Some customers here have reported getting the Customer Service people at the head office to intervene on their behalf. It can work well if you call on a cell phone right in the store.
If your Dad bought it on the basis of the "easy return" policy, then maybe you could make an argument, there.
My main piece of advice: take this as "the cost of an education", and start shopping some place else.
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