The Service Dept . is run by children .................. where are the adults >?
Having not been there myself, I cannot vouch for the average age of those who staff this location.
But the strange responses of the Crappy Defenders are at odds with the original poster's question: i.e., why is the average staff member so young and inexperienced?
Instead of addressing this point, the Crappy Defenders attempt a typical distraction, by pretending that the orignal poster is insisting on an absurd level of credentials.
And, of course, the Crappy Defenders are suggesting that the hiring of ridiculously untrained and inexperience people results in lower prices for which consumers should be grateful.
So typical of the Crappy Defenders to employ these children, and then these tactics.
Besides, look at those ratings: this store sure must suck!