
Originally Posted by
CT_MANAGER
While I WILL agree with you all that Simon pressure washers ARE in fact horrible! With all the stores I've worked at, we've always had problems. One problem customers don't understand is that we are NOT who warranties them. The manufacturer gives us very strict rules as to what we CAN and CANNOT do. Most is to prevent people from LOANING the pressure washer and claiming they are defective. Like batteries and most all warrantied products, if we don't adhere to the rules past by the manufacture, the dealer ends up eating the cost because the manufacture/vendor declines the warranty.
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