An item with a missing part. Check out how CT responded:
Gary Marsh Unfortunately, I was given a Mastercraft router for christmas. Opened it this morning to start work on something, and the collet was missing from the box. Since I don't have a receipt, the local CT store and telephone support won't do anything for me. Spare parts aren't even available for it.
Worst part was asking the person that gave me the router if they still had the receipt. They didn't keep it, and now they're upset that they bought me something useless for christmas. All they remember is that it cost them over $100.
Come on guys, this sucks.
Gary Marsh Unfortunately, I was given a Mastercraft router for christmas. Opened it this morning to start work on something, and the collet was missing from the box. Since I don't have a receipt, the local CT store and telephone support won't do anything for me. Spare parts aren't even available for it.
Worst part was asking the person that gave me the router if they still had the receipt. They didn't keep it, and now they're upset that they bought me something useless for christmas. All they remember is that it cost them over $100.
Come on guys, this sucks.