Kaitlin M.: Does anyone know how to actually talk to anyone at this company? Last week I waited on hold for 40 mins and was hung up on then waited on hold for another hour and a half and still nothing. I then sent an email right after that (again a week and a half ago) and still no response.
Beau Heaton @canadiantire your new Christmas commercials are hilarious, good stuff. But I've got a complaint about your return policy. I purchased some tire chains for a trip and then couldn't make it so I tried to return them (brand new, in the box, with receipt) and was told that they could only be returned within 24 hours of purchase. If that's the return policy for tire chains, why wouldn't the customer be informed of this? Up until now I've been more than satisfied with the return policy on most products, but this seems a bit unfair. Please private message me or reply back. Thank you
It's been, what? Five DAYS???
Beau H.: Unfortunately @canadiantire customer service hasn't replied to me yet. Is that common?
Sadly, 'Yes', Beau. All too common, at Crappy Tire.
Tell us what you REALLY think, LOL!
Lisa S.L.: Canadian Tire Customer Service is such a joke! They are so ineffective. They will string you along - lead you around in circles and then basically tell you that they can't help you - too bad so sad. Really!? So people you should know that CANADIAN TIRE SUPPORTS & CONDONES THE FACTS THAT THEIR MANAGERS BULLY, INSULT, HARASS & CALL THEIR CUSTOMERS NAMES!!! THEY DO NOT PRACTICE ACCOUNTABILITY WHEN IT COMES TO INVESTIGATING SUCH COMPLAINTS. THEY DO NOT CARE ABOUT YOU - THE CUSTOMER!!
Lisa S.L.: ... FB is a place for freedom of expression. If you don't like what I have to say- don't read it ... The point is not that I am unhappy and I should shop elsewhere. The point is that The company where I chose to shop offers sub standard service and then chose to ignore that and refuse to be accountable. Perhaps accountability is not a concept you are familiar with? By your flip response it would not surprise. Have a great day .
Lisa S.L.: ... FB is a place for freedom of expression. If you don't like what I have to say- don't read it ... The point is not that I am unhappy and I should shop elsewhere. The point is that The company where I chose to shop offers sub standard service and then chose to ignore that and refuse to be accountable. Perhaps accountability is not a concept you are familiar with? By your flip response it would not surprise. Have a great day .