What I can't figure out, is why Marc is still waiting to publicly announce a boycott.
Is he still caught in the "Dear CT, please change" bargaining phase?
Marc B.:
dont hold your breath Toni,not too many people win anything,the ad says a chance to win a 5000$ gift card,nobody ever won one,ever,CT stores ahve the worse service in any store i have done business with since i started shopping pretty much anywhere,and its getting worse,i complained to head office,its done nothing,i am at the point of just ranting openly,they dont even reply to any comments i write,sounds like they dont care,
Marc B.:
i have done this many times,and the service at our local CT store still is very bad,i dont see the point in contacting you again,its a major waste of time for me and i feel some more people can actually benefit from my input,unless you make major changes,and actually do whatever you say,i am done with your stores because the actual quality of your products is,i consider decent,isnt worth another look from my end,our store has moved to another location and the service is still very bad,even after complaining and getting promises,i went back and its pretty much the same,i will agree that the store is more modern,more people working,but working at not helping customers isnt doing much for me,the only time i visit the new store,i already got a bad review from someone else visiting the store,as for the promotion we see above,i never heard of anyone winning anything but a 50$ gift card,and even that was only once,i took an apopintment to that newer store for my vehicle,appt was for 9am,expecting my car to be ready for 10 am,i had a previous appt elsewhere,at 10 am,they brought the car in for what i asked them to do,needless to say,i was late for my other appointment,and after bringing the car in,1 hr later,nothing was done to the car,its not the 1st time it happened,i gave you guys another chance,and still you deceived me,i feel that everyone should know that CT corporation doesnt care that much about their customers,but it has to go by their rules,even with products that is decent,i got the same parts elsewhere for 30% less cost,so your prices arent the issue here,but the service sucks big time,i will not write or call customer service as i want everyone to know how you treat customers,paying your wages
Marc B.:
BTW,you can check my profile to find out my local CT store,
Marc B.: They want us to phone our concerns so nobody else finds out through facebook,they had their chance,
Marc B.: Hey Erica,who are you to justify how badly we were treated at CT,and your friend won,why didn't we hear about that?