Join the Boycott - People Who Pledge to Never Go To Canadian Tire Again

Marc P.:



CANADIAN TIRE REFUSES TO HELP ME, SENDS ME AWAY WITH A DANGEROUSLY FLAT TIRE...
I arrived at Canadian Tire in South Common Edmonton with a leaking front tire (had to stop twice to inflate) and the spare was also flat. I also brought another spare tire in case they could not fix my tires. They got me in and quoted me $92 to repair the tires. I agreed, they said it would be an hour and a half... An hour and a half later they called me and told me my spare was no good, and my front tire was too worn (legally bald was the term). They wanted me to purchase new tires - I asked if they had any used tires, they said no. Luckily I brought a wheel with me with a perfectly good tire on it, I asked them to simply put that wheel back on so that I could drive my car home safely - they said NO - they would not do that - I said that I'd pay! They said NO, I need new tires. So they put the leaking tire back on, overinflated it, and backed my car out of their shop. The service manager was indignant, would not listen to me, had no solutions other than to send me away with a perfectly good tire IN THE BACK SEAT!
This was not the first time I had a horrid experience with Canadian Tire Service - Most reputable 'tire' places would not send a customer away angry with a leaky tire - very dangerous combo. Especially after making me wait almost 2 hours.
...Sigh

CTH8R said:

#952:

Shelley J.:

Kicked out of the CT parking lot. Guess this is a good reason for farmers and oil workers not to shop at Canadian Tire anymore !

Click to expand...

Nick W. is pretty ticked about this, too:

Canadian tire is a joke!! CANADIAN!!! Well why are u kicking Canadians out of your parking lot that are trying to fix this country! Maybe you should leave canada you POS! They were signing petitions to fix our govt in alberta. Apparently you dont care about the citizens who live where your business it and want them all to leave. Well maybe you should close your doors and leave too!

#954:

Sheila L:

Ok I'm a little ticked off. I went to my local Canadian tire in Parksville today to buy a rather large ticket item plus I needed lots of other little things. I asked for them to price match my large purchase with another big box store they said NO only price match with local stores. But I'm trying so hard to keep all my $ local and I'm buying all this other stuff too. So I left and spent the morning spreading my $ at all the little private stores locally and will be buying my large ticket item unfortunately in Nanaimo. Way to go CANADIAN TIRE you have lost me and my $$$��������

Holy Crap!!

Michael J.:

Just went to the Canadian tire store in Mount pearl newfoundland purchased 2 tires and rims for $900 was told to pull up to put tires in my vehicle when the mechanic brought tires out it was the wrong rims I went back inside the guy grumbled told me I had to get a refund I proceeded to customer service there I was told I wasn't getting a refund until I moved my vehicle the manager showed up threatened to have my vehicle towed we got confrontation and then they threatened to call the police which they did. Now Canadian tire has my $900 and I have nothing. Customer service at its best




Have spoken with corporate Canadian tire , other stores and everyone is just as shocked as to the treatment as of today I've bought the tires and rims at another location with great customer service. Still do not have a refund or the original tires and rims from the merchant drive location of Canadian tire in Mount pearl newfoundland

Had a very disappointing experience with Canadian Tire once again. More of my business will be switching over to Wal-Mart, Home Depot and Home Hardware. Bought an air mattress that was on sale and didn't hold air. Tried to return it and turns out their is a yellow sticker with fine print on it (didn't have my glasses on when I bought so I couldn't read it) saying that it could only be returned for exchange, no refund. Since it was on sale there was nothing else in the same price range so if I wanted to switch to another product I would have to pay the difference (which was about $40.00). I didn't want to pay $100.00+ for an air mattress so I was forced to take the same one. I did phone Canadian Tire head office to complain and found out how much the company has declined over the years. The biggest one, and I quote...

"Canadian Tire does not guarantee customer satisfaction with the product we sell."

Really? Wow.

My next favourite thing said to me was...

"Sir, I don't see how exchanging or returning product is an inconvenience."

Like I have nothing better to do with my time the open up the product, find it faulty, drive back to the store, stand in line, etc.

Next on the list...

"We assume when you open the box you want the product."

Hmmmm...so my plan it buy the product, take it home, decide then if I wanted what I had just bought and determine if I am going to return it or not? Oh...wait a minute...I forgot, returning something is not an inconvenience.

Then to top it off it's the store saying it's up to head office if the money gets refunded, then head office sending me back to the store because since each store is independently owned it's up to the store manager, who when talking to him says that it's up to head office.

The biggest thing for everyone to be aware of is Canadian Tire does not stand behind what they sell. The quotes above are exact quotes, I didn't paraphrase anything.

How NOT to run things:


Gary C. Must be the one in dieppe i asked them for the best tires and get them studed once i left i could stop or drive a little hill it would just spin so i went back to see if i could get another set because u have 30 days but they wouldnt do a thing so i went to goguen tire and a guy was there to return his new tires and they took it back no problem and the guy told me u can have the best tires in the world but sometimes u can have a bad batch it took the almost 3 hrs to put them on
and I asked for a oil change at the same time they put 20w30 & it takes 5w30 and it takes 5 litres and they put 9. 5 litres so I took it back so they could take 4. 5 out but theyonly took out 1
After that I talked to a machanic they worked there for a week and he had to leave because in a week in 3 cars they drained the oil but dint put any in and it seized so they had to pay
and if a woman would bring her car in they wouldn't change the oil and say they did
and my x brought her car there for a safety and they told her she needed a rack and pinion and new brakes ect ect over 5000$ in repair and the car was only a year old and told her if she drove it like that she could lose stirring so she brought it at the dealer and it passed another brought his new truck for service they raised it on the hoist and the truck fell off on the drivers side

#955:

Chris B.: I've lost hope with Canadian tire, and I even grew up working for them. Go figure!

Anita S. will never buy tires at Canadian Tire again, they didn't even last 10 months

#956:

Gary K.M.:

What tarded Idiots,‪#‎CanadiantireBrantfordSucks‬ ,they are !
Just got a reg. letter telling me not to trespass on their property, WoW, like i'm ever gonna patron their establishment anyway ! and as i've said before I NEVER WOULD !
This corporation really needs to explore their business actions ! what they did is indicative to what a thief does ! ( I stole from you stay away !)
My god ppl heed what i say , this place is BAD !

Canadian Tire at Ajax On. One of the worst stores. called racist names, told to go back where I came from. Followed by security gaurd?

Canadian Tire in Ajax. Disappointed by the staff. After being verbally abused and physically threathened a month ago by a racist customer in front of the employees, who just stood there, I hoped for a better experience today. Unfortunately the employees could not answer simple questions on any of the products they sold and seemed upset that you even asked. In addition, the security guard begun following me around even to the outside of the store. What a joke. One employee even mumbled an obscene comment. No accountability or responsibility at Canadian Tire, from the bottom up. Was not like this 20 years ago. Purchases matter only now, not customers. Sad state of affairs.

CTH8R said:

#935:

Cara K.: I just recently had a bad experience with Canadian tire as well. Absolutely horrible service. I haven't gone there since nor do I believe we will be returning. It's too bad such a large corporation has such poor ethics!!!!


#936:

Wendy D.:
Dear Canadian TIre, I just wanted to let you know why I will never set foot in another one of your stories again. Last night I entered your store in Huntington hills to buy a dog leash, I was followed by the girl at the customer service desk and told if I didn't leave my back pack (the I use as my purse ) that I would have to leave. I have been in this location a number of times with the same back pack and this is not only the first time I have been asked to leave but it is the first time I have been greeted at all so from now on I will be shopping at Home Depot.


#937:
Jessica V.:
Crooks... Never ever again


#938:

Chantele N.:

Not happy with Canadian tire this morning go there to get my stools cause it's showing me the picture is 14.99 and its there typo and they don't even give me the price it's showing cause there cheap !! Like I didn't make the mistake you did !!! I should have gotten the price shown !! I didn't get no price change memo !!!!!! Uhgggg done with Canadian tire


#939:

Cheryl M.:
worst service ever from Canadian Tire Whitehorse. customer Service desk does not serve rather give misinformation and the manager is just as bad and would not help in any way whatsoever in honoring a rain check for a product that is no longer available until maybe June. so wait five months if you want this product and if no longer available oh well pick something else. i will pick another store to shop at


#940:

Rick P.:
Will never purchase goods from your store EVER again . When you purchase from one store you should be able to return to another store. Lesson learned go to Home Depot where they care about their customers

Click to expand...

Re: Canadian Tire at Ajax On. One of the worst stores. called racist names, told to go back where I came from. Followed by security gaurd?

FedUp said:

Canadian Tire in Ajax. Disappointed by the staff. After being verbally abused and physically threathened a month ago by a racist customer in front of the employees, who just stood there, I hoped for a better experience today. Unfortunately the employees could not answer simple questions on any of the products they sold and seemed upset that you even asked. In addition, the security guard begun following me around even to the outside of the store. What a joke. One employee even mumbled an obscene comment. No accountability or responsibility at Canadian Tire, from the bottom up. Was not like this 20 years ago. Purchases matter only now, not customers. Sad state of affairs.

Click to expand...

Haven't said hi in awhile.....just wanted to mention the great results CTC has had since I last said hi. Hard to believe that one person could take down a faker advocate site, but I guess the truth does that. Anyway, cheers.

#957:

Sarah C.: Nobody cares. I refuse to have any work on my car done there anymore. How do you install directional tires backwards?!?!?

Re: Canadian Tire at Ajax On. One of the worst stores. called racist names, told to go back where I came from. Followed by security gaurd?

#958:

Dana T.:

Canadian tire verdun- This is by far the worst experience I've ever had with a car repair. I brought my car to be fixed in October 2015 and they repaired it, 400$ later I am back March 2016 for the same reason. At first they say they have no history in my file, and that they've never done anything to my car. then all of a sudden after I tell them I've had the history confirmed already and it is the same problem they "fixed" before they decide it's actually a 1000$ problem. I tell them not to touch my car because that is ridiculous, this piece is not a 1000$ piece. Today I leave with my car and it's making a worst sound than when I brought it in to begin with! Stay away from this company for car repairs! Bring your car anywhere else.

Re: Canadian Tire at Ajax On. One of the worst stores. called racist names, told to go back where I came from. Followed by security gaurd?

#959:

Garbriel V.:

I won' t ever take my car to Canadian Tire on Tecumseh rd. Windsor. I brought the car in for an oil change , they stripped the thread on the oil pan, oil leaking all over the place. When I take the car back next morning they say the''ll fix the problem by bringing in a 'thread specialist'. They still could not fix the problem,oil still dripping and when I go talk to them they tell me that this is how the car was before. Not to mention that the manager tells me that they fixed the thread and the man at the counter says they replaced the oil pan. They can't even tell the same lie.

Re: Canadian Tire at Ajax On. One of the worst stores. called racist names, told to go back where I came from. Followed by security gaurd?

#960:

Mike M.:

I finally figured out why you can't find any help in the local Canadian Tire . The staff have to travel in packs so that they don't get lost. The Brandon , Manitoba store is a nightmare. If I want to spend $4500 on a bear ( or pig, horse, deer, alligator or even a sea otter) lawn ornament, is Canadian Tire my first choice?? Say you need a patio chair cushion. Should you have to find someone to get a ladder to get it down for you because it's hanging from the rafters? If they try and put anymore in there there won't be room for the customers! Apparently the new owner thinks they have to have everything in store. Thanks to the clutter, I have now decided that I will no longer be going to that store. I'm now a Home Hardware shopper.

Re: Canadian Tire at Ajax On. One of the worst stores. called racist names, told to go back where I came from. Followed by security gaurd?

#961:

Hooverscooter:


Avoid the auto repair shop at the 2900 Major Mackenzie Canadian Tire AT ALL COSTS! Tow your car if you have to but do not pull into this shop!

The untruthful mechanics took advantage of a panicked woman, charged diagnosis fees, miscellaneous fees, "special" fees and replaced a part that was NOT broken. The mechanics are either uneducated baboons or scaming cheats trying to make a buck of people in need of help. $600 later, they inform us that the problem still exists and further repair replacements are needed and give us a $900 additional quote.

Speaking with the manager did not help, although he seemed to empathize, we soon realized it was all a show to get us out of his store.

Very poor service and even poorer management decisions. I urge you not to support this particular location with any business or purchases.

Re: Canadian Tire at Ajax On. One of the worst stores. called racist names, told to go back where I came from. Followed by security gaurd?

#962:

Jerome C.:


Might I ask why one of your stores wouldn't sell me and install just 2 tires on my car? I had snow tires on the front, one all season on the back and a donut (spare) - one tire was ruined from it being driven while flat for a short distance. I was looking at purchasing two new all seasons for the back of my front wheel drive car and would've have four decent tires on it, but the clerk at the store said that they couldn't put the two all seasons on with the two existing snow tires. I had the bill drafted up, signed the waiver and was going to have the installation done right then/there. Then this...I have to say that I'm extremely disappointed in this type of "Big Brother" type of service. I was never asked when I might replace the two snow tires on the fron to match the back, it wasn't offered for me to sign a waiver indicating that it's recommended to only have one type of tire on the car etc... ‪#‎GuelphLineCDNTire‬ This has happened twice with no explanations and instead of "helping" me in my situation, the staff basically said it's your problem and see ya later. Well, I'll not be shopping at that location for my future tire purposes or anything else for that matter.

Re: Canadian Tire at Ajax On. One of the worst stores. called racist names, told to go back where I came from. Followed by security gaurd?

#963:

James F.:

Never been treated like a criminal in my life until I went into the Kingston Canadian tire where the manager told me that he needed to see what was in my bag as I was going INTO the store then told me he doesn't trust his customers because they steal and the funny part is I spend about 5000$ there a year I had 1000$ to burn on a new rod and reel and parts for my truck but guess I'll go somewhere where they treat you like they want your business

Interesting results, for CT Retail (i.e., the Red Triangle of Crap stores).

It's buried on Page 21 of the report at http://s2.q4cdn.com/913390117/files...n-Tire-Corporation_2015-Annual-Report_ENG.pdf

Compared to 2014:
- Retail sales growth down 2%
- Revenue up 1.3%, but the trend is even lower (Q4 down almost 6% against Q4 2014)

At least the other Banners are keeping the overall corporation for sinking as fast as CTR. Is that why the CT Defenders are so happy?

Looking forward to the day when all the crappy Red Triangle stores and their crappy Dis-Service centers are shuttered for good.