mistake

  1. Ramou

    Sign at the Customer Service desk

    Waiting in line at the customer "service" desk, my spidersence kicked in when I saw the paper posted to the back of a computer screen for customers to read: "your conversation will be recorded . . ." (I forget the rest, something about abuse, or maybe everyone's "protection") I realize now that...
  2. C

    Canadian Tire Sucks at Auto Repairs - Unnecessary, over-priced, incompetent, incorrect and incomplete!

    There certainly are a lot of complaints about automotive repairs at Crappy Tire stores. This thread can be a place to collect the many stores of unnecessary repairs and over-charging. As well there are stories of incompetence, and also incorrect and incomplete repairs. For stories about tire...
  3. M

    Tire Balance

    I made the mistake of buying BF Goodrich tires for a Ford Taurus at this store some years back. Actually the tires were Ok.. After going through a winter and heading into spring the car started to shake a bit. I suspected the tire balance may be the issue. I went back to CT asking them to...
  4. C

    Ask A Cashier!

    I worked at Canadian Tire for 2 years and just recently left my job due to personal reasons, during those two years I have been working as part-time head cashier, therefore customer service (returns and exchanges) as well as regular cash. Please, ask me anything (without being rude or you will...
  5. B

    CT is both good and bad

    CT has good selection of products but its service is lacking. Being screwed over by big box stores is almost a way of life these days the forum is way of letting them know what their weakness's are and hopefully fix some problems. Rules for working at CT NEVER OFFER TO HELP NEVER MAKE EYE...
  6. IKnowThings

    How To Spot Those Who Use Disinformation

    25 Disinformation Rules!!! 1. Hear no evil, see no evil, speak no evil. Regardless of what you know, don't discuss it -- especially if you are a public figure, news anchor, etc. If it's not reported, it didn't happen, and you never have to deal with the issues. 2. Become incredulous and...
  7. G

    Professionals? Yeah, right!

    I recently (Aug 16th/11) took my 2004 Infiniti G35 in to Canadian Tire on Douglas Street in Victoria, B.C. so it could be checked out for both Provincial and Federal Inspections. I purchased the vehicle from the USA and in order to have it legally registered in B.C. I had no choice but to go...
  8. C

    Crappy Tire's Financial State

    It's good to see some financial information that isn't distored by the Crappy Tire Defenders. It turns out that this "cash only" buy-out of Forzani wasn't really "cash only" after all. Crappy Tire's debt went up from $2.3 billion to $3.3 billion. There was assumed debt and transaction costs...
  9. G

    oil change gone wrong

    Here is what CT calls an oil change.(1)remove old oil filter (2) drain transmission fluid (3) replace plug, replace with new oil filter (4) combine new...
  10. G

    CT employee's rudeness

    Being Canadian, we always give the Canadian company the priority over US company when we make our purchase. However, after last week's unplesant experience with CT ( store located at 2900 Major Mackenzie Dr., E., Markham, Ontario ). Now , We find it hard to keep this good intention. We...
  11. V

    this location has insurance adjuster for 5-6 bad service claims per week

    My experience... August 2nd 2011, I took my 2002 explorer to get two new tires installed on the rear. When talking with the service supervisor, the person who booked my order, I specified 235/70r16. He took my vehicle ownership info, made the work order, and told me the price. I questioned...
  12. G

    Owners/Managers Seeking Information and Opinions From Customers

    Hi. There isn't a single "Q&A" thread, where the Crappy Tire people can post questions for consumers to answer. I keep seeing these kinds of questions scattered around this site, so I thought it would help if we had one place for them. For instance, "What are the top 20 retailers in Canada"...
  13. D

    Charged for their mistake.

    Heres the events. I went in to have a new rim put on a tire and my alignment looked at, everything was great aside from those 2 spots, my car stared up beautifully and it was smooth. I gt my car back after service, and not only is my battery all of a sudden dead, but it even looked different...
  14. G

    Making more work for themselves

    I took my car in yesterday to get my powersteering line repaired from a leak as well as get an oil change and fix the front driverside headlight and get a new tire for the from passanger side since it was leaking. I also asked for them to add freon for the AC while they were at it. The guy...
  15. G

    Customers who lie???

    Why is it whenever a customer gets angry at Canadian Tire they stomp their feet like a two year old and tell them they "will never shop at CT again" but then the following week there they are shopping!
  16. C

    Why Do CT Defenders Post So Many Lies Here?

    I find it fascinating that those who appoint themselves as defenders of Canadian Tire on this site post so many bald-faced lies. What could their intention be? Are they simply being argumentative, and like to stir up controversy (tolls)? Do they think their bogus claims will convince future...
  17. G

    CT garage abused my car

    Anyone who had same experience, please come forward. We need to stand together and fight against the monster. Here is what happened. I recently CT Pit Stop to get a quick oil/filter change. A young mechanic checked my transmission oil and said it needed to be flushed. I declined and I just had...
  18. T

    waste of time

    I was changing upper and lower ball joints on our 04 ford ranger, so I thought I would purchase the parts at C.T. what a mistake. I got the parts home and one of the lower ball joints was missing the grease boot. Returned that and realized they had given me the wrong upper ball joint assembly as...
  19. D

    Ceased engine

    Three weeks ago I had my oil changed at CT here in my home town.Last week I was driving along and my car just stalled.I tried boosting it to no avail.I had it towed to the nearest service station(Petro Canada) to determine what was wrong.To my shock and horror the mechanic told me my engine...
  20. K

    False Advertisement

    I bought a brand new coffee maker today, the plaque on the shelf, in front of the display unit said "removable coffee filter included". it even had 1 in the display unit. I bought it, brought it home, and guess what. . . .no filter. I went back to the store to sort it out, and they gave me a...
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