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  1. D

    CanadianTire.ca – FALSE DECEPTIVE INFORMATION on the Product Listed – DID NOT try to RESOLVE Customer Complaint

    I found the item “Gracious Living 8-Drawer White Tower” Product #142-2057-6, listed on CanadianTire.ca on sale for 1/2 of its Regular Price: $59.99 – Sale Price is $29.99. On September 3, 2018, it showed that they have 7 in stock. That same day, knowing that they have it, I went to their store...
  2. 1

    Looking for corporate email list...

    Hi, I went into the service centre and spent over $1000 on tires this week. When I got my car back, my wheels had been wrecked. Paint completely stripped off around the edges, chips, long scratches following the edge of every rim. Obviously I am going to be unhappy. When I spoke to the Service...
  3. B

    Unwavering Policy over common sense

    About a year ago I had recently moved to a new area (for me). It was just outside the Edmonton Area, between Ardrossan and Sherwood Park. Working in Edmonton and commuting, that left Sherwood Park as my stop for what I need. It has a CT and a Walmart within 3 minutes walking distance. Both...
  4. I

    Brantford store Bites Big Time

    #CanadiantireBrantfordSucks ,Why? i'll tell ya ! : 1st Canadian should NOT be part of their name ! cause they are NOT in anyway shape or form,2nd,in their eyes the customer is NOT always right (they are) 3rd they rip ppl off NOT the other way round ! 3 Weeks ago i had my purchase picked up by a...
  5. R

    Greetings From A Former Service Manager

    Hi, I'm a former Service Manager from a Northern Ontario Canadian Tire Store. I loved the job even though I was over qualified and it was low pay. I joined this forum a couple of years ago shortly after getting fired for confronting the store manager and head mechanic for taking money under the...
  6. R

    Fired For Being A Competent and Honest Service Manager

    I worked as a Service Manager for a Canadian Tire Store in Northern Ontario and it was a job I truly loved. But we were under staffed and my parts co-worker was incompetent and I had to constantly fix his computer and service errors. He was a major butt-kisser and had the store manager thinking...
  7. W

    Loyal Customer - Not any longer!

    Took my car in for a tire repair. At 5:30 when the garage will close at 9:00 PM the service guy says, "don't know if we can fit you in, we have a truck getting 5 tires ahead of you". Do the best you can, I said hopefully. After taking my information, I'm informed that there is a $21 dollar...
  8. C

    Sherwood CT BAD Experience

    I usually shop at this CT store 169 Ordze Ave Sherwood Alberta , not a bad store I need Dim Light bulb for my Landrover, I went to Wye Road CT few days ago, and asked the Auto counter sales person for the bulb He checked the info and gave me H11 Bulb, I opened the Light and found that my SUV...
  9. R

    Complete morons at this store

    So after my personal boycott of Canadian Tire for the last 4 or 5 years, I thought I would give this store a try...again. Epic fail. Long story short, I asked this prick for help and he walked around doing other stuff, returning to me every 2 or 3 minutes to say, "just hang on for another...
  10. O

    Terrible CS when returning defective thermostat (Sudbury, ON)

    Let me start off by telling people not to buy any Garrison product (not sure if its only CT that sells this junk). I bought a thermostat for my gas furnace on a typical CT sale when they show it as 70% off crap etc... The packaging looked shady and dirty, like it was stolen of some transport...
  11. B

    CT will not honour warranty on MC impact wrench

    Here's the deal, girlfriend purchased a 1/2 inch drive Mastercraft impact wrench (which btw is a total piece of garbage) just under 3 years ago, CT has confirmed that the product has a 3 year exchange warranty, which expires this coming november. The impact wrench is now broken, last night we...
  12. J

    Is Canadian Tire Putting Consumers at Risk and What You Can Do About It

    Is Canadian Tire Putting Consumers at Risk and What You Can Do About It Every year Canadians purchase bicycles from Canadian Tire Stores. But exactly who is putting these bicycles together and exactly how safe are these bikes once they leave the store? STORY I purchased a 29" Phantom Super...
  13. J

    Is Canadian Tire Putting Consumers at Risk and What You Can Do About It! Store #144 at 60 Elizabeth Avenue

    Is Canadian Tire Putting Consumers at Risk and What You Can Do About It Every year Canadians purchase bicycles from Canadian Tire Stores. But exactly who is putting these bicycles together and exactly how safe are these bikes once they leave the store? STORY I purchased a 29" Phantom Super...
  14. W

    I used to be a defender

    I used to love my job, I took passion in learning about different and new produts in the store, even stuff outside of my department I preferred it that when I got a compliment I would get something out of it but the new pins system is okay, I guess. I even hung out with a lot of people from work...
  15. S

    Will not take back anything with an opened package ?!?

    Please see below my email to "cusomerservice@canadiantire.com". So far, I have received no response whatsoever. I will keep all of you updated as to the progress, both on this page and other internet media websites. Good Morning, I am writing to you on the advice of a response that I...
  16. C

    Some thoughts.

    WHAT ARE YOU LOOKING FOR? Thats right thats what the female employee yelled at me. "YOU'RE WALKING UP AND DOWN THE AISLES!" Just another failure at this store. Most of the employees at this store really put the cuss in customer service.
  17. J

    26 sw marine drive: Vancouver, bc

    This store is missing from the listing. Anyone have any experience with this store? Good/Bad?
  18. C

    Does it Suck?

    This person seems OK with it: Debra A.R.: i wanted to say thank you to a canadian tire manager named Joe Sckagg(sp) for some great customer service at the LEDUC ALBERTA store. we has an issue with a rifle that we bought there he took a look at it realized the problem and exchanged it straight...
  19. C

    Does it suck:

    Maybe less than the others. Could be good to know, if you are fleeing from a store that sucks as much as all the other ones: Tracy M.: THANK YOU to Craig at the Trail Canadian Tire (NEW owner) I truly thought that that kind of customer service no longer existed. Thank you for OUTSTANDING...
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    Horrible customer service

    I have used CT for quite awhile but now have learned to despise them. Tried to return a defective battery today for a new one, was a 12 month free exchange but I was 1 month out. Battery would not accept a charge and my smart charger kept indicating it was a bad battery. Used the battery...
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