retail

  1. B

    Canadian Tire profit drops two per cent in last quarter

    Canadian Tire continues in a downward trend. Stock price drops again to $ 67.31 from a high of $ 87.39....and Target hasn't even opened yet. "TORONTO - Canadian Tire Corp. Ltd. (TSX:CTC) has reported a small increase in fourth-quarter revenue, but also an almost two per cent drop in net profit...
  2. S

    Bought a Black & Decker Large Skillet back in November 2011!! (PG)

    I bought a Black & Decker Large Skillet back in November when it went on sale for $39.99. One of my large burners stopped working so I decided to pick it up as it was on sale. That damn thing cooks food, not evenly but it cooks it. I used that damn skillet for 4 months & I tried to take care of...
  3. D

    What People Want to Achieve Here

    Once in a while we get some young clerks or cashiers posting here. They often seem genuinely surprised that many people deeply despise a company that they apparently think is simply awesome. The problem could be one of perspective. Possibly they are genuinely unaware of the wider context of...
  4. W

    Not happy

    "Sorry,No Class Tire" would be a better name,.I have to make a trip up north in to BC . My tires are in not bad shape but to be safe a new set of four would be better.I went to "Canadian Tire" here in Airdrie and approached the young clerk at the parts counter. I asked him if they have tires...
  5. E

    An Ex Ctc Mgr ... speaks the truth .

    As an ex- Ctc mgr. of over 10 years , here are some insightful suggestions for the company . 1.0 : Get rid of the dealers . Make every store corporately run . The dealers I have known are not concerned about good customer service . They are only concerned about the bottom line . Good qualified...
  6. C

    Canadian Tire Owners and Employees: Charges, Convictions, Investigations

    Lately we are hearing more and more cases where Crappy Tire owners and employees have been convicted of violating various laws, such as committing thefts and frauds, and violating various privacy laws. This is both ironic and hypocritical, given the attempts by the Crappy People to portray...
  7. C

    Fraud to Return Identical Products With Different Receipts?

    This topic keeps coming up in other threads. Maybe it deserves its own thread. In one case, a customer had two identical and unopened items. The Crappy People said it would be "fraud" to return the older item using the receipt from the newer item. However, when asked to provide something to...
  8. C

    Will Crappy Tire Survive The Coming Competition?

    The Crappy Defenders generally say they've survived the arrival of Costco and Walmart, so they are safe. Even CEO Steve Wetmore has been quoting Churchill, in anticipation of the coming onslaught: Canadian Tire: Fixing a flat | CanadianBusiness.com What do consumers think about the impending...
  9. C

    Crappy Tire's Financial State

    It's good to see some financial information that isn't distored by the Crappy Tire Defenders. It turns out that this "cash only" buy-out of Forzani wasn't really "cash only" after all. Crappy Tire's debt went up from $2.3 billion to $3.3 billion. There was assumed debt and transaction costs...
  10. C

    Crappy Tire Financial: A Sinking Ship? Or, Cheating Customers to Stay Afloat?

    Some say Crappy Tire is a sinking ship, that's heading down the tubes. Recent news stories suggest the Retail division is being kept alive by the profits from high gasoline profits, now that the Financial arm isn't able to make up for their losses. Others say that Retail and Auto Service are...
  11. G

    CT employee's rudeness

    Being Canadian, we always give the Canadian company the priority over US company when we make our purchase. However, after last week's unplesant experience with CT ( store located at 2900 Major Mackenzie Dr., E., Markham, Ontario ). Now , We find it hard to keep this good intention. We...
  12. G

    Owners/Managers Seeking Information and Opinions From Customers

    Hi. There isn't a single "Q&A" thread, where the Crappy Tire people can post questions for consumers to answer. I keep seeing these kinds of questions scattered around this site, so I thought it would help if we had one place for them. For instance, "What are the top 20 retailers in Canada"...
  13. C

    Collecting ID and Personal Information

    A common topic of discussion is CT's practice of requesting and recording personal information, before processing a return. The official web site on Returns, Refunds & Exchanges (Returns, Refunds & Exchanges | Canadian Tire) states: "Your name, residence address and phone number will be...
  14. D

    Returning Unwanted Goods - CT Has the Worst Policies

    A topic that deserves its own thread is the Canadian Tire policies for the return of unwanted goods. Note that this is NOT the same thing as a consumer returning: - A defective product. - A product that is not fit for its intended purpose. (Defective and unfit products are discussed under...
  15. C

    Does Crappy Tire Lose Money Giving Refunds?

    This is a recurring topic, and right now there are two different threads with two similar discussions. Consumers understand that simply processing a refund will cost the store some resources, but people who say they represent CT deny that this is significant. Other consumers say it's only...
  16. D

    Products With "No Warranty" - No Refund, No Exchange, No Repair (As-Is)

    It comes as a shock to say this, but we now know about another Canadian Tire policy that is even more despicable than the dreaded “Repair Only” policy. (If you’ve been following this site, you may be aware that CT designates some products as having a “Repair Only Warranty”, and that these are...
  17. C

    Why Do CT Defenders Post So Many Lies Here?

    I find it fascinating that those who appoint themselves as defenders of Canadian Tire on this site post so many bald-faced lies. What could their intention be? Are they simply being argumentative, and like to stir up controversy (tolls)? Do they think their bogus claims will convince future...
  18. C

    Sure I work for Canadian Tire, but even *I* don't agree with some things

    Hello, I will admit there is a problem with customers taking advantage of Canadian Tire. Returning products that are used claiming not to be used. Or claiming defective when not defective. Or dropping a vacuum down the stairs and claiming it defective. But while this does happen, there are also...
  19. R

    Can i sue CT?

    Hi all, I bought one of the toolkits from CT and was not satisfied as the tools were not picking the thread properly. 15 days later i went to return but CT refuse to refund the money. They said that since its been used they cannot give a full refund. Can i sue them?
  20. D

    Seized engine UPDATE

    Have posted this in my original thread but I want everyone to know that Canadian Tire has indeed replaced my engine free of charge.I asked him what happened and all he said was the chap that worked on my car no longer works for us.Clearly they have taken the high road here and made things right...
Top