small claims

There certainly are a lot of complaints about automotive repairs at Crappy Tire stores. This thread can be a place to collect the many stores of unnecessary repairs and over-charging. As well there are stories of incompetence, and also incorrect and incomplete repairs. For stories about tire...

My wife purchased a hose extension to clean out the eves around the house. The end came off while using it for the first time after about half an hour. Clerk: sorry, no warranty. I've found most Mastercraft items are crap and not worth buying.

I have a story, I will post what I have now on hands, and update once more information is available. My mother had her oil changed in CT. All good and well. She came there to get her brakes checked just over a month later - Canadian Tire found transmission fluid contamination in the brake...

I built a new engine with my truck, I replaced the water pump with one bought from canadian tire. The water pump failed after two days and in the process milled 4-5mm off the engine block water pump cavity. I've received quotes ranging from 5000-7000$ to have the damage repaired. Now the...

Hi all, I bought one of the toolkits from CT and was not satisfied as the tools were not picking the thread properly. 15 days later i went to return but CT refuse to refund the money. They said that since its been used they cannot give a full refund. Can i sue them?

Have posted this in my original thread but I want everyone to know that Canadian Tire has indeed replaced my engine free of charge.I asked him what happened and all he said was the chap that worked on my car no longer works for us.Clearly they have taken the high road here and made things right...

A Canadian Tire policy that seems to cause a large number of complaints is their “Repair Only Warranty”. The name doesn’t sound so bad. It seems like it’s only telling you something about the manufacturer’s warranty. After all, how could a “Repair Only Warranty” doesn't sound a whole lot...

Thank you DavidLeR for your reply, very much appreciated. As you suggested I contacted the "Consumer Contact Centre". They said that the only way I would be able to return the equipment would be through the Small Claims Court. But before I did my last call to the CT Customer Service...

I bought a treadmill a week ago. On the first hour of use I noticed that the running belt keep coming of center and the equipment makes to much noise. I tried to contact TEMPO the manufacturer. Initially there was a recording saying" we are experiencing high volume calls please call us again...

I had these guys do a wheel alignment for me. Alignment seems OK. However, the service order says I must re-torque the lug nuts after 50 kms. So, I went to do that, and found one lug nut cross threaded. The lug nut is jammed about 1/4" away from the wheel, and I can't tighten or loosen it...

Has anybody heard of this before? I came across this on Ellen Roseman's "On Your Side" blog (here: Your right to a refund, credit or exchange | Ellen Roseman). Apparently, "the Sale of Goods Act says that merchandise must be fit for the intended purpose". Basically, if you buy something, then...

Long story short - got my tires replaced at Canadian Tire and not long after, one of my tires came off my truck while driving, rolled down the road while my truck came to a skidding stop on the shoulder. I got it towed back to Canadian Tire, they admitted fault and offered to make it right. The...

According to Mr.CT Manager his customers are all potential fraudsters to justify the stupid invasion of privacy for returns and exchanges. He goes on and on about how bad his experiences are and how many times he's caught them with fraud. Any study on the break down of his customer base? Age...

I was at the Bentall Street Canadian Tire location in Vancouver this evening with a family member who was wanting to return an unopened smoke detector trio. It was within 90 days, I think it's only been 33 days. I don't believe smoke detectors fall under the category of the 'electronics that may...

I bought a MasterCraft Air Compressor at the Cambie street store. I took it to Mayne Island to use to pump up a backhoe tire and it broke in 2 minutes the first day of use (second day I owned it). Basically the connecting rod to the compressor piston shattered into hundreds of pieces (yes - I...

Rate this Canadian Tire store? Please vote on the above poll. You may select multiple choices. Only choose the options that apply. Try to be honest. Post other opinions and thought on this particular store below.

I am filing a lawsuit against Canadian Tire for cutting up the drivers seat in my Chrysler Prowler. To replace the seat it costs $5500. At first they wanted to pay for it. Then started giving me the run around and not taking responsibility for it. I need to know who to file the lawsuit against...

I'm surprised that no one has posted in here yet. Jobmate is a Canadian Tire specific brand. AND, it SUCKS!! Very poor quality items for the most part. Extremely cheap in every way!

Last summer, I bought a Simoniz 1750 pressure washer on sale. The very frist time I went to use it, the gun leaked at the trigger and there was no pressure. I went back to CT and the clerk told me that they had a lot of complaints about this pressure washer and that Simoniz would send me a new...

In August, I took my vehicle in for a simple Safety and Emissions. It failed both. I said to go ahead and do an Emissions diagnostic. 2 hours later, they still had not started it. They drove me home. 2 hours later, I call to find out the results of the diagnostic since I hadn't heard from them...