CT Challenger
New member
ACLO wrote that some consumers purchase items with no intention of keeping, but merely as a type of short-term rental, and that this “is a reflection of consumer behaviour and the steps stores have to take to protect themselves from the few customers who attempt to manipulate stores.”
Certainly this is poor behaviour on the part of those consumers. But the poor behaviour of some customers is not an excuse for a retailer to ignore the law that are in place.
Especially, this should not be used as an excuse to refuse legitimate returns of products that are defective, or have been misrepresented.
The law is discussed here: https://www.canadiantiresucks.net/g...ints-chat/707-sale-goods-act-10.html#post4599
Certainly this is poor behaviour on the part of those consumers. But the poor behaviour of some customers is not an excuse for a retailer to ignore the law that are in place.
Especially, this should not be used as an excuse to refuse legitimate returns of products that are defective, or have been misrepresented.
The law is discussed here: https://www.canadiantiresucks.net/g...ints-chat/707-sale-goods-act-10.html#post4599