CT sometimes sucks. Sometimes it doesn't.
It's an environment where activity that can cause it to suck can go largely unnoticed. When you are a high volume retailer and service provider, poor customer experiences will sneak in without being caught in part because there isn't enough quality...
I have had more than my fair share of problems dealing with CTC over the years ... but I've also had good experiences. As I read these forums, I have to say that it's a bit disgruntling to read the ill will between users and the CT employees who post here. One thing that both sides do seem to...
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