dealer

  1. G

    When a Warranty Isn?t a Warranty

    On 30 December 2006 we purchased a new battery for my car. This battery model comes with a 2 year warranty. In December 2007, I started having problems with a dead battery on a regular basis. Our other car is a hybrid, so we can?t use it for jump starting another car. We took the battery to...
  2. B

    Return policy

    A few weeks ago I purchased several items from a local CT. I made it as far as the parking lot when I realized that one of the items was packaged incorrectly -- the contents of the box were not what they should have been. So I went to the return desk. The woman working the desk was the same...
  3. G

    Home Depot is going the way of CT

    Went to Home Depot (Terminal Ave in Vancouver) on a Friday afternoon and waited 15 minutes in the generic "Services" counter behind one other dufus returning a bunch of items so I could ask a simple 5 second question? There's one snooty old lady clerk dealing with this dude on a Friday...
  4. G

    Customer service

    Seriously the big box stores really need to hire more people to work the floors. God knows they can afford it. Just look for local mom and pop style stores from now on. All it takes is yellowpages online and thats it. Really i stopped going to home depot and crappy tire for over a year now since...
  5. C

    A Consumer's War against CTC

    Do you really know what the mechanics at the Canadian Tire Auto Service are doing to your car? (I) On Jan 7, 2008, my car's condition was checked by a mechanic at the Tony Graham dealership: (1) No vibration felt at highway speeds (2) Checked for beating noise - nothing heard (3) Inspected...
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