Just want to share my email sent to head office:
"
Today I was shopping at your Kingsway and Gladstone store in Vancouver and received the worst case of customer service to date. I was looking at a palate of clearance exercise benches all of which were open boxes. As any customer would do I...
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What the HELL is with all these STUPID terms and being spread on this website.. "Angry CT Guy" ?? Who the hell is that? "Faker Advocate" ??? What?? And what's the with telling people to donate at the top of the page.. What the HELL does that have to do with these posts??
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A topic that deserves its own thread is the Canadian Tire policies for the return of unwanted goods.
Note that this is NOT the same thing as a consumer returning:
- A defective product.
- A product that is not fit for its intended purpose.
(Defective and unfit products are discussed under...
This is a recurring topic, and right now there are two different threads with two similar discussions.
Consumers understand that simply processing a refund will cost the store some resources, but people who say they represent CT deny that this is significant.
Other consumers say it's only...
It comes as a shock to say this, but we now know about another Canadian Tire policy that is even more despicable than the dreaded “Repair Only” policy.
(If you’ve been following this site, you may be aware that CT designates some products as having a “Repair Only Warranty”, and that these are...
I find it fascinating that those who appoint themselves as defenders of Canadian Tire on this site post so many bald-faced lies.
What could their intention be?
Are they simply being argumentative, and like to stir up controversy (tolls)?
Do they think their bogus claims will convince future...
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A Canadian Tire policy that seems to cause a large number of complaints is their “Repair Only Warranty”.
The name doesn’t sound so bad. It seems like it’s only telling you something about the manufacturer’s warranty.
After all, how could a “Repair Only Warranty” doesn't sound a whole lot...
I bought a treadmill a week ago. On the first hour of use I noticed that the running belt keep coming of center and the equipment makes to much noise. I tried to contact TEMPO the manufacturer. Initially there was a recording saying" we are experiencing high volume calls please call us again...
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can not be returned!!
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Has anybody heard of this before?
I came across this on Ellen Roseman's "On Your Side" blog (here: Your right to a refund, credit or exchange | Ellen Roseman).
Apparently, "the Sale of Goods Act says that merchandise must be fit for the intended purpose".
Basically, if you buy something, then...