exchange policy

  1. T

    No Refund/Exchange on Defective Bike IS TRUE!!!

    Hi All, What a disappointment in return/exchange policy on bicycle at Canadian Tire store. On Thursday August 9, 2012, I bought a bike from a Canadian Tire store (#326) for my daughter. We discovered right away the annoying squeaky sound from the rear tire when we tried it out for about 1 hour...
    • thuythieu
    • Thread
    • canada canadian canadian tire complaint customer customer service customers defective defective bike exchange exchange policy policy poor customer service problem refund repair return policy service stock tire warranty
    • Replies: 1
    • Forum: General Canadian Tire Complaints / Chat
  2. C

    Will Crappy Tire Survive The Coming Competition?

    The Crappy Defenders generally say they've survived the arrival of Costco and Walmart, so they are safe. Even CEO Steve Wetmore has been quoting Churchill, in anticipation of the coming onslaught: Canadian Tire: Fixing a flat | CanadianBusiness.com What do consumers think about the impending...
    • CT Challenger
    • Thread
    • battery billes canada canadian canadian tire complaints consumers crappy tire customer customer service customers dealer defective exchange policy help mechanic owners parts policy pressure washer refund repair retail returns service simoniz staff stock sucks tire work worst
    • Replies: 237
    • Forum: General Canadian Tire Complaints / Chat
  3. C

    Why Do CT Defenders Post So Many Lies Here?

    I find it fascinating that those who appoint themselves as defenders of Canadian Tire on this site post so many bald-faced lies. What could their intention be? Are they simply being argumentative, and like to stir up controversy (tolls)? Do they think their bogus claims will convince future...
    • CT Challenger
    • Thread
    • alberta ammo as-is battery benefit billes canadian canadian tire complaints customer customers dealer defective employee employees exchange exchange policy google help loans mistake ontario pages part policy pressure washer problem question refund repair retail return policy rules schedule service simoniz tire warranty work
    • Replies: 248
    • Forum: General Canadian Tire Complaints / Chat
  4. D

    "Repair Only Warranty" - No Refund, No Exchange

    A Canadian Tire policy that seems to cause a large number of complaints is their “Repair Only Warranty”. The name doesn’t sound so bad. It seems like it’s only telling you something about the manufacturer’s warranty. After all, how could a “Repair Only Warranty” doesn't sound a whole lot...
    • DavidLeR
    • Thread
    • alberta as-is battery benefit billes broken calgary canada canadian canadian tire complaints consumers crappy tire customer customer service customers damage dealer defective defective bike drive exchange exchange policy games help introduction legal loans ontario pages part policy pressure washer problem refund repair retail returns rude rules service shares simoniz small claims stock sucks tecumseh tested testing tire vehicle wage warranty work worse
    • Replies: 877
    • Forum: General Canadian Tire Complaints / Chat
  5. D

    Sale of Goods Act

    Has anybody heard of this before? I came across this on Ellen Roseman's "On Your Side" blog (here: Your right to a refund, credit or exchange | Ellen Roseman). Apparently, "the Sale of Goods Act says that merchandise must be fit for the intended purpose". Basically, if you buy something, then...
    • DavidLeR
    • Thread
    • alberta as-is battery benefit blog broken canada canadian canadian tire consumers crappy tire customer customers defective employee exchange exchange policy legal manitoba mistake ontario pages parts policy pressure washer problem question refund repair repaired retail return policy returns rules saskatchewan service small claims stock sue tire tools wage warning warranty work
    • Replies: 110
    • Forum: General Canadian Tire Complaints / Chat
  6. C

    Ask a question: TIRE CHAIN RETURN

    Seems there is a LOT of complaints on tire chains and their return policy.. So.. ask away..
    • CT_MANAGER
    • Thread
    • canadian canadian tire complaints customers exchange exchange policy install installed installing part parts policy problems question return policy returns tire tires warranty
    • Replies: 2
    • Forum: Employees Speak Out
  7. IKnowThings

    Jobmate

    I'm surprised that no one has posted in here yet. Jobmate is a Canadian Tire specific brand. AND, it SUCKS!! Very poor quality items for the most part. Extremely cheap in every way!
    • IKnowThings
    • Thread
    • battery blog burlington canadian canadian tire complaint complaints customer customer service customers dealer drill exchange policy help installed installing jobmate management mastercraft mechanic mississauga owners parts policy problem problems refund retail reviews rules service small claims staff stock sucks tested tire tires tools vehicle warranty work
    • Replies: 175
    • Forum: Poor Canadian Tire Specific Brands
  8. C

    From A Customer Service Rep

    The return policy isn't as cracked as you people make it out to be. I work on the customer service counter(and have also been in the sports dept, seasonal dept, and Garden Center) and I find Canadian Tire a good place to shop. Is it a career for me? Hell no. I'm a university student making some...
    • Canadian Tire Employee
    • Thread
    • automotive batteries battery canadian canadian tire customer customer service customers dealer defective drill employee employees exchange exchange policy garage help install installed management parts policy problem question refund repair return policy returns rude rules service staff stock sucks tested tire tires tool vehicle warranty work worked
    • Replies: 78
    • Forum: Employees Speak Out
  9. B

    Return policy

    A few weeks ago I purchased several items from a local CT. I made it as far as the parking lot when I realized that one of the items was packaged incorrectly -- the contents of the box were not what they should have been. So I went to the return desk. The woman working the desk was the same...
    • Bob
    • Thread
    • alberta automotive battery benefit calgary canada canadian canadian tire cashier complaints customer customer service customers damage dealer defective douchebag drive employee employees employer exchange exchange policy google help highway owners part parts policy problem problems refund retail return policy returns rude rules service staff sucks sue tire tools toronto unauthorized vancouver work worked
    • Replies: 164
    • Forum: Personal Stories
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