exchange policy

  1. T

    No Refund/Exchange on Defective Bike IS TRUE!!!

    Hi All, What a disappointment in return/exchange policy on bicycle at Canadian Tire store. On Thursday August 9, 2012, I bought a bike from a Canadian Tire store (#326) for my daughter. We discovered right away the annoying squeaky sound from the rear tire when we tried it out for about 1 hour...
  2. C

    Will Crappy Tire Survive The Coming Competition?

    The Crappy Defenders generally say they've survived the arrival of Costco and Walmart, so they are safe. Even CEO Steve Wetmore has been quoting Churchill, in anticipation of the coming onslaught: Canadian Tire: Fixing a flat | What do consumers think about the impending...
  3. C

    Why Do CT Defenders Post So Many Lies Here?

    I find it fascinating that those who appoint themselves as defenders of Canadian Tire on this site post so many bald-faced lies. What could their intention be? Are they simply being argumentative, and like to stir up controversy (tolls)? Do they think their bogus claims will convince future...
  4. D

    "Repair Only Warranty" - No Refund, No Exchange

    A Canadian Tire policy that seems to cause a large number of complaints is their “Repair Only Warranty”. The name doesn’t sound so bad. It seems like it’s only telling you something about the manufacturer’s warranty. After all, how could a “Repair Only Warranty” doesn't sound a whole lot...
  5. D

    Sale of Goods Act

    Has anybody heard of this before? I came across this on Ellen Roseman's "On Your Side" blog (here: Your right to a refund, credit or exchange | Ellen Roseman). Apparently, "the Sale of Goods Act says that merchandise must be fit for the intended purpose". Basically, if you buy something, then...
  6. C

    Ask a question: TIRE CHAIN RETURN

    Seems there is a LOT of complaints on tire chains and their return policy.. So.. ask away..
  7. IKnowThings


    I'm surprised that no one has posted in here yet. Jobmate is a Canadian Tire specific brand. AND, it SUCKS!! Very poor quality items for the most part. Extremely cheap in every way!
  8. C

    From A Customer Service Rep

    The return policy isn't as cracked as you people make it out to be. I work on the customer service counter(and have also been in the sports dept, seasonal dept, and Garden Center) and I find Canadian Tire a good place to shop. Is it a career for me? Hell no. I'm a university student making some...
  9. B

    Return policy

    A few weeks ago I purchased several items from a local CT. I made it as far as the parking lot when I realized that one of the items was packaged incorrectly -- the contents of the box were not what they should have been. So I went to the return desk. The woman working the desk was the same...