frustrating

  1. C

    Collecting ID and Personal Information

    A common topic of discussion is CT's practice of requesting and recording personal information, before processing a return. The official web site on Returns, Refunds & Exchanges (Returns, Refunds & Exchanges | Canadian Tire) states: "Your name, residence address and phone number will be...
    • CT Challenger
    • Thread
    • canada canadian canadian tire consumers customer customers dealer defective exchange frustrating help lawsuits organization parts policy problem refund retail return policy returns rules service staff stock sucks test tire wage warranty work
    • Replies: 170
    • Forum: General Canadian Tire Complaints / Chat
  2. G

    Rude Customer.

    Just thought I would share an experience I had today with you guys, could why some employees are the way they are. Today I was working and I had by far the rudest customer ever. Now im not saying all customers are bad, many of them are very kind and treat me with dignity and respect. I was...
    • Guest-0436
    • Thread
    • auto service automotive batteries battery canadian canadian tire consumers customer customers dealer defective employees employer frustrating google hamilton help part pressure washer problem refund retail returns rude service staff sucks threatens tire tools wage warranty work worse
    • Replies: 22
    • Forum: Employees Speak Out
  3. E

    Ask an Employee

    A literate one, to be more specific. I wouldn't say you've got the cream of the crop representing us employees on this website. Got questions? Fire away.
    • Employee
    • Thread
    • aisles batteries canadian cashier customer customers employee employees frustrating management parts problem question retail suckage tire work worked
    • Replies: 13
    • Forum: Employees Speak Out
  4. A

    How do you rate 3993 Cedar Hill Road, Victoria, BC store?

    Rate this Canadian Tire store? Please vote on the above poll. You may select multiple choices. Only choose the options that apply. Try to be honest. Post other opinions and thought on this particular store below.
    • Admin
    • Thread
    • aisles auto service canadian canadian tire cashier crappy tire customer customer service customers dealer defective douglas drive employee employees frustrating installed management part parts problem repair rude service staff stock tire vehicle victoria wage work
    • Replies: 4
    • Forum: Canadian Tire 3993 Cedar Hill Road, Victoria, BC
  5. A

    How do you rate Dickinson Crossing, Nanaimo, BC store?

    Rate this Canadian Tire store? Please vote on the above poll. You may select multiple choices. Only choose the options that apply. Try to be honest. Post other opinions and thought on this particular store below.
  6. R

    Frustrating experience

    Here is my story, just happened less than 1hr ago. I was planning to replace the front dampers on my car and first went to the Fairview location to inquire about renting the spring compressing tool. It was already loaned out so I tried Parts Source, theirs was out too. So I decided to call the...
    • romanas
    • Thread
    • automotive boycott boycott canadian tire broken canada canadian canadian tire complaint customer customer service customers drive dundas frustrating help parts problem service tire tool
    • Replies: 9
    • Forum: Canadian Tire 2070 Appleby Line, Burlington, ON
  7. G

    Cashier Utters Threats and Swearing to Customer

    So its October 22, 2008 around 6pm. I'm in the store to look at fondu sets. I see a cordless phone and the price under it is $24.99 its behind closed, but not locked, glass doors. I grab that and my fondu set and head to the cash. It rings up at $30-something, not a huge difference but a...
    • Guest-0027
    • Thread
    • calgary canada canadian canadian tire cashier complaint complaints customer customer service customers employee employees frustrating help management owners parts problem refund retail service staff threatens tire tires worked worst
    • Replies: 12
    • Forum: Personal Stories
  8. D

    What every (CT) rep should know...

    While everyone here on this blog has a valid point, the fact remains that in CRM (customer relations management) it is on the onus of the company (represented by the front line customer service staff) to initiate a polite and positive interaction, regardless of the mood or disposition of the...
    • David
    • Thread
    • blog canadian canadian tire crappy tire customer customer service customers dealer employees employers frustrating help incompetence management owners part parts problem retail service staff sucks tire wage welland work worked worse
    • Replies: 31
    • Forum: Employees Speak Out
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