1. R

    Fired For Being A Competent and Honest Service Manager

    I worked as a Service Manager for a Canadian Tire Store in Northern Ontario and it was a job I truly loved. But we were under staffed and my parts co-worker was incompetent and I had to constantly fix his computer and service errors. He was a major butt-kisser and had the store manager thinking...
  2. C

    Customer Complaints on

    I'd like to start a thread, just on this topic. Here's the first installment, from last night at ---- Sometimes I like to go to the Crappy Tire facebook page, to read all the complaints. Hiliarious...
  3. T

    It's my mufler again

    What a nightmare. I took my 95 Jeep to Exeter this time when my Life Time Muffler blew apart. They wanted over 100bucks for labour, they dropped it to 60 when I flat out refused to pay that for 20 minutes work. Well it was a little noisy on the way home but just put it down to manifold gasket...
  4. V

    Watch out buying tires at Cobourg CTS.

    My brother went to Canadian Tire in Cobourg to get a leak fixed in his tire. He was told the tire was unrepairable. He bought a new tire and when we saw the old tire he was upset --- the tire was clearly repairable. He showed me the tire and I found it unbeliveable that they had not simply...
  5. G

    Professionals? Yeah, right!

    I recently (Aug 16th/11) took my 2004 Infiniti G35 in to Canadian Tire on Douglas Street in Victoria, B.C. so it could be checked out for both Provincial and Federal Inspections. I purchased the vehicle from the USA and in order to have it legally registered in B.C. I had no choice but to go...
  6. R

    Canadian Tire won't let me use my Canadian Tire Mastercard

    The chip in my credit card doesn't work. I have ordered a new one. Meantime an employee at Canadian Tire refused to swipe my card which she admitted would work. Because ......... that would leave Canada tire on the Hook for the money if I should default on my payments at any time.( those were...
  7. G

    Making more work for themselves

    I took my car in yesterday to get my powersteering line repaired from a leak as well as get an oil change and fix the front driverside headlight and get a new tire for the from passanger side since it was leaking. I also asked for them to add freon for the AC while they were at it. The guy...
  8. K

    Canadian Tire Takes Advantage Of 18 yr old University Student

    My Daughter brought her car into Canadian Tire Monday Dec 13/2010 because her front end was smoking and she wasn't getting any heat in her car. They hoisted her car up, gave her an oil change and told her there might be a clog in her thermostate. She took the car home and on Wednesday it...
  9. G

    Atv 3000 super winch

    I purchased a Super Winch AtV 3000 in Dec 09.. My new machine 100 Kms. had only 100 kms when the transmission went on it. Consequently I didn't hook up the AtVv 3000 untill this spring. I now have 205 Kms. on it and a failed attempt at an ATV 2000 super winch which I threw in the bush. In the...
  10. V

    hi every one

    Hi i come frome qc city i found this site via google very interesting. i never buy tire frome c.t. but funny stories to share about incompetence about cars parts
  11. A

    How do you rate 262 Erie St S, Leamington, ON store?

    Rate this Canadian Tire store? Please vote on the above poll. You may select multiple choices. Only choose the options that apply. Try to be honest. Post other opinions and thought on this particular store below.
  12. A

    How do you rate 2445 Saskatchewan Ave W, Portage La Prairie, MB store?

    Rate this Canadian Tire store? Please vote on the above poll. You may select multiple choices. Only choose the options that apply. Try to be honest. Post other opinions and thought on this particular store below.
  13. S

    Terrible customer service - incompetence and aggressivity

    Hi, all you can read below my complaint to Canadian Tire ...: COMPLAINT to Canadian Tire, 40 Hunterhorn Drive, Calgary On August 23 ? 2008 I dropped a tire for repairing on front-right side. It was only deflated. Next day I came back for picking-up the tire and I went to Black Diamond...
  14. D

    What every (CT) rep should know...

    While everyone here on this blog has a valid point, the fact remains that in CRM (customer relations management) it is on the onus of the company (represented by the front line customer service staff) to initiate a polite and positive interaction, regardless of the mood or disposition of the...
  15. G

    Customer service

    Seriously the big box stores really need to hire more people to work the floors. God knows they can afford it. Just look for local mom and pop style stores from now on. All it takes is yellowpages online and thats it. Really i stopped going to home depot and crappy tire for over a year now since...