refund

A topic that deserves its own thread is the Canadian Tire policies for the return of unwanted goods. Note that this is NOT the same thing as a consumer returning: - A defective product. - A product that is not fit for its intended purpose. (Defective and unfit products are discussed under...

I took my car in yesterday to get my powersteering line repaired from a leak as well as get an oil change and fix the front driverside headlight and get a new tire for the from passanger side since it was leaking. I also asked for them to add freon for the AC while they were at it. The guy...

This is a recurring topic, and right now there are two different threads with two similar discussions. Consumers understand that simply processing a refund will cost the store some resources, but people who say they represent CT deny that this is significant. Other consumers say it's only...

It comes as a shock to say this, but we now know about another Canadian Tire policy that is even more despicable than the dreaded “Repair Only” policy. (If you’ve been following this site, you may be aware that CT designates some products as having a “Repair Only Warranty”, and that these are...

I find it fascinating that those who appoint themselves as defenders of Canadian Tire on this site post so many bald-faced lies. What could their intention be? Are they simply being argumentative, and like to stir up controversy (tolls)? Do they think their bogus claims will convince future...

Hi all, I bought one of the toolkits from CT and was not satisfied as the tools were not picking the thread properly. 15 days later i went to return but CT refuse to refund the money. They said that since its been used they cannot give a full refund. Can i sue them?

Have posted this in my original thread but I want everyone to know that Canadian Tire has indeed replaced my engine free of charge.I asked him what happened and all he said was the chap that worked on my car no longer works for us.Clearly they have taken the high road here and made things right...

Just thought I would share an experience I had today with you guys, could why some employees are the way they are. Today I was working and I had by far the rudest customer ever. Now im not saying all customers are bad, many of them are very kind and treat me with dignity and respect. I was...

A Canadian Tire policy that seems to cause a large number of complaints is their “Repair Only Warranty”. The name doesn’t sound so bad. It seems like it’s only telling you something about the manufacturer’s warranty. After all, how could a “Repair Only Warranty” doesn't sound a whole lot...

On December 12, 2010 at 1.40 pm my girlfriend and I went into Canadian Tire on 6670 Meadowvale Town Centre Circle, Mississauga, ON to install previously purchased winter tires. I have been quoted $199.99 ($50 per tire) to complete this work to which I objected questioning why it is this...

CBC News - The National - Go Public - Canadian Tire store sells questionable repairs Here is the link. Comments can be made there to spread the word that Canadian Tire is a disgrace to all that is Canadian!

Thank you DavidLeR for your reply, very much appreciated. As you suggested I contacted the "Consumer Contact Centre". They said that the only way I would be able to return the equipment would be through the Small Claims Court. But before I did my last call to the CT Customer Service...

I bought a treadmill a week ago. On the first hour of use I noticed that the running belt keep coming of center and the equipment makes to much noise. I tried to contact TEMPO the manufacturer. Initially there was a recording saying" we are experiencing high volume calls please call us again...

Has anybody heard of this before? I came across this on Ellen Roseman's "On Your Side" blog (here: Your right to a refund, credit or exchange | Ellen Roseman). Apparently, "the Sale of Goods Act says that merchandise must be fit for the intended purpose". Basically, if you buy something, then...

Many consumers are unaware of the "Scanner Price Accuracy Voluntary Code" (also known as the "Scanning Code of Practice"). Several store chains in Canada (including Canadian Tire) have agreed to abide by the following code: - If the scanned price is higher than the "correct" prices (i.e., the...

After many years of buying items mainly at a Canadian Tire store, the return department were rude and would not listen when I explained my problem I know the 90 day policy, but I bought an item in Jan 2010, because it was winter I never had a chance to use it when I did it did not work...

I will never shop here again. I tried to get a price adjustment on an item that there were now advertising on sale at a lower price and I was within the 90 day return policy. They state that you only have 14 days for a price adjustment. Instead of just buying the item again at the lower price...

I figure some one better lump this s**t hole in with rest. This particular store is owed by Jim Anderson. I have managed to convince alot of good folks to stop buying there and go a couple blocks farther to the Rona store. I have done this due to their return policy, which is being used to...

My wife bought a plastic broom and dust pan. When she got home she noticed the plastic dust pan had a crack in it. I said I would return it and I took it back with the bill. They would give me a credit but no cash as I didn't have my wife's debit card. I talked to the manager and he said...

It seems almost everything I buy at CT has been returned. I consider these products to be used, not new. I bought a cot. Good quality, on closer inspection, blond hair boot print and dust. Hey, unexpected overnight guests? Buy, no rent, cot at CT and return it the next day. It's back on...