refund

I had many problems with a bicycle I had brought... With unhelpful repairs with 2 locations I called the head office. They offered me a refund. Thank god I'm never buyin a bike from Canadian tire again...

I have worked at a CT for 5 years now in western Canada, and I have seen the good service and the crappy. I musy say, the store I work at is quite good at honoring and correcting customer complaints regarding price discrepancies, flyer stock being in stock, rainchecks honored months after...

Hello to everyone from BC: The administrator of this site assures me the software they use to run it is top notch and that only the users are faulty. Lets agree to disagree for now. As you can see I am a bit out of sorts, because for me, it is all about tires. 2 March, 2013 I live in...

Waiting in line at the customer "service" desk, my spidersence kicked in when I saw the paper posted to the back of a computer screen for customers to read: "your conversation will be recorded . . ." (I forget the rest, something about abuse, or maybe everyone's "protection") I realize now that...

Hello, as with everyone here, I've had an inexcusably bad experience at CT. In my case, trying to return defective goods. The clerks were treating me like a liar and a theif. I had to phone customer service on my cell while standing in front of the assistant "manager" while he was texting his...

hi guys.im new to this site,but like many others im having a problem with our favourite super store.my issue is current,there is a lawsuit in place,and i dont really want to go into too many details,because there are many spies here..... anyway the upshot of my case is that i sued our...

I've noticed a steady stream of fellow Canadians who stating their intention to boycott Canadian Tire. Some say they will not come back until things change, but most say they will never come back. Here's a place to start making a long, long list!

I have a bunch of PowerXchange cordless tools. It's unfortunate they have two battery systems with the same name and voltage. Mine are the style with angular batteries, not the brick shaped batteries. Here is my opinion o 1/2" Hammer drill - Excellent. Lot's of power. Metal gear case...

This has been on my mind for a while, and with spring hopefully making an appearance in a few months, we can all help get the word out early! This was posted on Canadian Tire's own Facebook page, on this warm-for-mid-January night (only -5!): Jim Hiebert: Watch out for Canadian Tire! I bought...

Pick-up runs just fine 100kph no problem no shimmy no vibrations, no uneven wear on old tires but time for a set of new winter tires Oct. 09,2012 Canadian Tire Penticton B.C. Store bought 4 new tires appt for install Wed. Oct. 10, 2012 Penticton store new tires installed paid $785.00 back...

I wanted to rename the other "CT facebook" thread, but it looks like I can't do it. So, I'll just start posting on a new thread. The old thread with the litany of recent complaints is still here...

Hi All, What a disappointment in return/exchange policy on bicycle at Canadian Tire store. On Thursday August 9, 2012, I bought a bike from a Canadian Tire store (#326) for my daughter. We discovered right away the annoying squeaky sound from the rear tire when we tried it out for about 1 hour...

My wife bought this product almost a year ago. It never worked correctly. We have so many unnecessary holes because of it's inaccuracy. I decided to give it one last chance today when I was installing a hose reel. I would of been better off guessing. So, wondering what I have for options. I'm so...

We tried to return an air nailer that has never been used. Why has it never been used, because it does not work. When we went to return it, we were told it must be taken to a repair shop. What a stupid deal. Return a brand new tool to a repair shop, and DO NOT RETURN TO STORE!! What is that...

Just want to share my email sent to head office: " Today I was shopping at your Kingsway and Gladstone store in Vancouver and received the worst case of customer service to date. I was looking at a palate of clearance exercise benches all of which were open boxes. As any customer would do I...

I went to CT at Dundas and 403 to have my breaks fixed.. Seemed like the pads had to be replaced as could hear the griding noise... Left the car with them and they called me back, send me a 2 page estimate in the email to fix my breakes for $1200. Had to replace this and that and full system and...

I just purchased 2 items in a Canadian Tire in one city and tried to return them in a different city. Seems simple enough right? According to the return policy on the receipt and posted on the wall at the store I was going to get my refund in the same method that I paid... Right?? WRONG...

I'm sure Jumpstart does some good work. But that's no excuse for Canadian Tire to steal the tax credits of the generous Canadians who donate. And after they steal the tax credits, they also steal the credit for the whole donation! Have they no shame at all? I don't approve of vulgarity...

Glad I found this site since Canadian Tire does indeed Suck. This is an ugly company which on a daily basis writes a new high in low when it comes to customer service. Because of their repair only policy on a number of their items DO NOT BUY FROM THESE SCUM BUZZARDS. I bought a pressure...

Hi, My issue with Store going on for over 8 months, who should I contact to fix my car, I went to Canadian tire shop for oil change and boy who took my van in the shop scratched. I talk to manager she apology and buff my van which clear some minor scratches but asked me to contact manager. Talk...