staff

While everyone here on this blog has a valid point, the fact remains that in CRM (customer relations management) it is on the onus of the company (represented by the front line customer service staff) to initiate a polite and positive interaction, regardless of the mood or disposition of the...

I'm sure Canadian Tire thanks the admins and users of this site for the advertising along the left. It would be appear the admins of this site support their cause, but not if it costs them money. Some might find that a little hard on the credibility of this ridiculous corner of the net. Not...

I made the mistake of buying a 'better' creeper for working on my car ... My old creeper was worn out ... with wheels that kept falling off ... a real cheapy ... also CTC ... This one looked GOOD ... Heavy ... larger wheels ... (Product #09-0095-6) Unfortunately ... the wheels were kind of...

Of course most staff are in school/colledge, are you dumb? Why does that kid think you are crazy when you ask for a torx bit screwdriver? Because no selfrespecting trades person would get paid minimum wage to hold your hand while you buy a fucking screwdriver you fucktard. Thats why the plumber...

Well hears some advice: did you hear the one about the honest mechanic... no? well the same thing goes with any place that services your car... if the mechanics aren't honest then you get shit work SO you had a problem at a canadian tire auto shop. wellllllll.... Canadian tire doesn't exactly...

Why I'm Angry with you the assho... oops I mean customer. Someone complained about not being able to return a treadmill 2 days after buying it! This sounds f___ing rediculous doesn't it? But... I know why, to return that treadmill, excercise bike, or whatever excercise equipment you...

Heres my story. I'm 14 and i hate Canadian tire!!! i saved up my own money and bought a bike which appeared great but turned out to be nothing but problems. One year i also saved up my money once again and bought my dad a whipper snipper for fathers day. The charger for the whipper snipper was...

I would like to warn the public, so that anyone who might golf and/or eat the food at Pointe West Golf Course Amherstburg Ontario Canada. DO NOT EAT THE FOOD THERE!! They have a BIG RAT problem, have no plans to clean it up and are putting their customers health at risk. The problem started from...

On 30 December 2006 we purchased a new battery for my car. This battery model comes with a 2 year warranty. In December 2007, I started having problems with a dead battery on a regular basis. Our other car is a hybrid, so we can?t use it for jump starting another car. We took the battery to...

A few weeks ago I purchased several items from a local CT. I made it as far as the parking lot when I realized that one of the items was packaged incorrectly -- the contents of the box were not what they should have been. So I went to the return desk. The woman working the desk was the same...

Went to Home Depot (Terminal Ave in Vancouver) on a Friday afternoon and waited 15 minutes in the generic "Services" counter behind one other dufus returning a bunch of items so I could ask a simple 5 second question? There's one snooty old lady clerk dealing with this dude on a Friday...

What follows is a correspondence chain regarding an Item I tried to return to Canadian Tire. The customer service experience was less than impressive and the return policy is unreasonable in my opinion. The story: I thought you might find this situation interesting. What follows is a chain...

I find their washer fluid especially excellent. Their Formula 1 synthetic oil? To die for! I also find their selection of sump pumps second to none. Oh, and let's not forget fertilizer and bagged topsoil. Hmmm... I also like their barbeque tools - way cool. I think that's it for now, but I'm...

The front page of this site has this noble quotation of the Canadian right to Free speech. Incidentally there is a grammar error right in the body of that post - free speech indeed. What struck me though (more than the poor grammar), is that after reading the quotation and deciding to make a...

Seriously the big box stores really need to hire more people to work the floors. God knows they can afford it. Just look for local mom and pop style stores from now on. All it takes is yellowpages online and thats it. Really i stopped going to home depot and crappy tire for over a year now since...

Please vote in the poll and then post comments as to why you voted one way or the other.

1. If it's on sale, they don't have any. 2. If they have any, it's not on display. 3. If it's on display, it's hidden behing a @$@%^$ glass cabinet. Come on, what am I going to do, walk out the door with a 1/2" impact wrench? 4. Good luck finding anybody to open the glass cabinet. 5. When you...