Bernard Rappoport
New member
The article below first appeared in The National Post --Man says he might never have been robbed in Detroit if Canadian credit card had been accepted at pump| National Post
Even though MasterCard's PR man says that the banks were told of a work-around solution, CTFS never advised its cardholders...and in a letter to the victim, basically told him, in no uncertain terms, to get lost. Of course the card was never sent to the approval centre, the processor wouldn't even accept it without a zip code. And why would a CTFS cardholder, whose contract is with CTFS, bother to go to the franchisor's website to see on some back hidden page if they had posted about said workaround? The Detroit Police say that his chances of robbery and injury were increased substantially because he could not pay at the pump...and CTFS was clearly negligent by withholding such critical safety and security information to their clients. Any normal, respectful, professional company would have done the honourable thing...perhaps offered a store credit, perhaps reduced his balance on his card, work out some favourable agreement that would have kept the lawyers away...but not the money-hungry vultures at Billes Tire, who, knowing he was injured and not working made sure to tell him "pay us as soon as possible you deadbeat". Nice attitude, Martha.
Even though MasterCard's PR man says that the banks were told of a work-around solution, CTFS never advised its cardholders...and in a letter to the victim, basically told him, in no uncertain terms, to get lost. Of course the card was never sent to the approval centre, the processor wouldn't even accept it without a zip code. And why would a CTFS cardholder, whose contract is with CTFS, bother to go to the franchisor's website to see on some back hidden page if they had posted about said workaround? The Detroit Police say that his chances of robbery and injury were increased substantially because he could not pay at the pump...and CTFS was clearly negligent by withholding such critical safety and security information to their clients. Any normal, respectful, professional company would have done the honourable thing...perhaps offered a store credit, perhaps reduced his balance on his card, work out some favourable agreement that would have kept the lawyers away...but not the money-hungry vultures at Billes Tire, who, knowing he was injured and not working made sure to tell him "pay us as soon as possible you deadbeat". Nice attitude, Martha.